Student Success Coach Jobs in Alberta (NOW HIRING)

COMPETITION NUMBER: 1805
CLOSING DATE: August 13, 2026 @ 11:59 PM MDT

Work-Integrated Learning and Career Education Centre

Reporting to the WILCEC Manager, the WIL Team Lead plays a key leadership role in advancing Work-Integrated Learning (WIL) opportunities across the college. You will provide leadership and operational oversight to Career Coaches and WIL Administrators, build strong relationships with students, employer-partners, and academic programs, and help ensure meaningful, high-quality WIL experiences that support student success and workforce readiness.

HOW YOU'LL MAKE A DIFFERENCE

• Lead, coach, and develop a team of Career Coaches and WIL Administrators, fostering a collaborative, high-performing, and student-focused culture.
• Provide day-to-day leadership, mentorship, training, and professional development to support team effectiveness and growth.
• Oversee the delivery of Work-Integrated Learning (WIL) programs, ensuring high-quality, consistent service for students, employer-partners, and academic programs.
• Partner with academic leaders, faculty, and internal stakeholders to expand WIL participation and enhance student success outcomes.
• Cultivate and strengthen employer-partner relationships to increase placements, experiential learning opportunities, Career Fair engagement, and job board participation.
• Monitor, analyze, and report on team performance, service delivery, and key outcomes to drive continuous improvement and informed decision-making.
• Identify and implement innovative practices by staying current on labour market trends, career development strategies, and WIL best practices.
• Represent WILCEC internally and externally while supporting strategic planning, college-wide initiatives, and government priorities related to experiential learning and work-integrated education.

WHAT YOU BRING

• Diploma in a related field (degree preferred) combined with experience in post-secondary education, recruitment, employer engagement, or a similar environment.
• Demonstrated leadership experience with the ability to coach, mentor, and develop team members while fostering a positive and accountable work culture.
• Knowledge of career development, adult education, Work-Integrated Learning (WIL) principles, and best practices, with experience supporting diverse learner populations.
• Strong relationship-building, networking, and stakeholder engagement skills, with the ability to collaborate effectively across departments and with external partners.
• Excellent communication, organizational, problem-solving, and continuous improvement skills, along with a professional approach to representing the NorQuest brand.
• A valid driver's license and willingness to travel to employer locations is an asset.

What makes you a Difference Maker? 
As a difference make you bring:

• A strategic, future-focused mindset with the ability to anticipate opportunities, navigate change, and align priorities with organizational goals.
• A results-oriented approach, taking initiative to execute plans, solve challenges, and deliver measurable outcomes.
• Exceptional relationship-building skills and the ability to collaborate effectively with diverse internal and external partners.
• Curiosity and an innovative spirit, with a willingness to explore new ideas, champion continuous improvement, and drive meaningful change.
• A passion for developing people, strengthening team performance, and fostering a culture of accountability, inclusion, and excellence.
• Sound judgment, professionalism, and integrity when making decisions and representing the college and its values.
• Strong adaptability and resilience, with the ability to balance competing priorities in a dynamic and evolving environment.

AUPE Band Level 8 | Team Lead I | $2,590 - $3,364 bi-weekly reflective upon what you bring AKA your education and experience. This is a full time, term position with the Alberta Union of Provincial Employees (AUPE) ending on April 30, 2027. For more information regarding the AUPE Collective Agreement, please check out this link.  We are proud to be recognized as one of Canada's Most Admired Corporate Cultures. 

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

Additional Information: Pre-Employment Checks will be completed to assess the candidate's suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc.

For applicants who have completed post-secondary studies from outside of Canada, it is recommended they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

• International Qualifications Assessment Service https://www.alberta.ca/international-qualifications-assessment
• World Education Services https://www.wes.org/ca/

We encourage applicants to include the assessment certificate as part of their application.

This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers - we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Metis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution's work in decolonization, reconciliation, and Indigenization.

Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca.

Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

PSST: Only candidates shortlisted for an interview will be contacted and we'll make sure to do this within 28 days of the closing date.