Student Service Manager Jobs in Minnesota (NOW HIRING)

Mitchell Hamline School of Law is seeking to hire an Administrative Coordinator for the Student Services department. This position will be a first point of contact for students, faculty and staff seeking assistance, and provide administrative support to the Student Services department. In collaboration with key constituencies, this position will be responsible for event planning and coordinating the logistics of student services as directed by the Dean of Students.

Essential Duties and Responsibilities:

• Serve as a first point of contact for students, faculty, and staff seeking assistance from the Student Services department.
  • Communicate policies and procedures
  • Respond to requests for information
  • Manage Student Services inbox
    • Provide service to department constituents, which may include directing constituents to other appropriate internal resources or referring them to other departments

• Assist with student communications
  • Docket
  • Website
  • Student Portal
  • Campus Connect announcements

• Event planning and execution
  • Assist with logistics for key events, including, but not limited to: In-person Preparation and Capstone sessions, Week 1 (Formation Week), Commencement and related receptions, and Student Organization events.

• Support administration of exams including, but not limited to midterms, finals, and other assessments.

• Coordinate the administrative functions of the department
  • Support Program Coordinator with Student Bar Association and Student Organization administrative needs
  • Recommend and document departmental procedures
  • Provide administrative support to the department and department staff, which may include maintaining department files, whether paper or electronic, providing word-processing support;
  • Assist in the development and dissemination of various communications from the department to a variety of audiences
  • Maintain a clean and organized department ensuring that resources and materials are stocked and replenished as necessary
  • Order office supplies as needed or as requested and coordinate purchase requests
  • Provide word-processing and/or other electronic media support
  • Schedule and maintain calendars
  • Schedule and pre-screen appointments
  • Maintain files and records
  • Handle routine and complex correspondence
  • Provide project assistance as requested

• Attend school-wide staff meetings
• Serve on school-wide committees as appropriate
• Other duties as assigned

Knowledge, Skills, and Abilities:

• Strong communication skills including oral, active listening, and written
• Strong organizational skills and ability to multi-task
• Ability to exercise a moderate to high degree of independent judgment
• Strong project management skills including the ability to handle multiple projects simultaneously and within established time constraints
• Ability to establish work priorities
• Personal computer and software skills, including basic Windows, intermediate spreadsheet, intermediate word-processing, intermediate presentation, intermediate calendar systems, e-mail and internet
• Strong customer service skills
• Ability to interact with a wide variety of individuals
• Ability to create a welcoming and belonging environment
• Close attention to detail

Minimum Qualifications:

• Associate's degree and
• Minimum of three years' experience working in an Administrative support role
• Or an equivalent combination of education and experience

Preferred Qualifications:

• Event and/or meeting planning experience
• Associate's degree in Business, Office Management or a related field
• Additional years of relevant experience, higher education or similar preferred
• Bachelor's degree obtained through a formal four-year program

Pay Range:

The anticipated pay range for this position is $22.00 - $28.00 hourly, depending on qualifications and experience.

Benefits

• Health insurance
• Dental insurance
• Life/AD&D insurance (MHSL pays for)
• Optional Life Insurance
• Disability Benefits (MHSL pays for)
• Generous Holidays and Winter Break
• 403(b) Retirement plan (Generous MHSL match)
• Employee Assistance Program (EAP)
• Competitive compensation package

To apply, please submit resume. Review of applications will begin immediately and will continue until the position is filled or otherwise closed at the School's discretion.

Mitchell Hamline School of Law does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

Notice of Nondiscrimination re: Title IX Sex Discrimination

Mitchell Hamline School of Law prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions about sex discrimination or harassment to the Title IX Coordinator. The notice of nondiscrimination and information about reporting concerns is located on our website (https://mitchellhamline.edu/students/title-ix/).