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Student Service Associate Jobs (NOW HIRING)

Student Services Associate

Chestnut Hill, MA · On-site

$24.78 - $30.96/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and superior service. In addition to the public-facing role, she/he also handles back-end ... student, faculty, and members of the BC community for whom Associates support more than 100,000 ...

Student Services Associate

Chestnut Hill, MA · On-site

$24.78 - $30.96/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and superior service. In addition to the public-facing role, she/he also handles back-end ... student, faculty, and members of the BC community for whom Associates support more than 100,000 ...

Student Hub Associate

Cheyenne, WY · On-site

$18.03 - $22.09/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Student Hub Associates provide exemplary service to students, families, and the community, and serve as primary support for general inquiries and navigating all aspects of the student enrollment and ...

Student Hub Associate

Cheyenne, WY · On-site

$18.03 - $22.09/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Student Services Department: Enrollment Services Opening Date: 07/24/2026 FLSA: Non-Exempt Job ... Student Hub Associates provide exemplary service to students, families, and the community, and ...

Student Hub Associate

Cheyenne, WY · On-site

$18.03 - $22.09/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Student Services Department: Enrollment Services Opening Date: 07/24/2026 FLSA: Non-Exempt Job ... Student Hub Associates provide exemplary service to students, families, and the community, and ...

Student Services Specialist

Montclair, NJ

$66K - $72K/yr

  • Medical

  • Retirement

The Student Service Specialist is an integral, public facing representative of customer service and ... service and accountability purposes. * Refer higher complex matters to the Associate Director as ...

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Student Service Associate information

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How much do student service associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for student service associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What skills do you need to work in student support services?

Student Service Associates need strong communication and interpersonal skills to assist students effectively. They should be organized, patient, and familiar with office software; some roles may also require knowledge of student information systems and customer service experience.

What is the difference between Student Service Associate vs Academic Advisor?

AspectStudent Service AssociateAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeBachelor’s degree, often in education, counseling, or related field
Work EnvironmentEducational institutions, student support officesAcademic departments, student advising centers
Employer & Industry UsageColleges, universities, vocational schoolsColleges, universities, community colleges
Common Search & ComparisonStudent support, enrollment assistanceAcademic planning, student guidance

While both roles support students, a Student Service Associate primarily handles enrollment and administrative tasks, whereas an Academic Advisor provides academic guidance and planning. The roles often overlap but differ mainly in focus and responsibilities within educational institutions.

What cities are hiring for Student Service Associate jobs?

Cities with the most Student Service Associate job openings:

What are the most commonly searched types of Student Service jobs?

The most popular types of Student Service jobs are:

What states have the most Student Service Associate jobs?

States with the most job openings for Student Service Associate jobs include:

Student Services Associate

Boston College

Chestnut Hill, MA • On-site

$24.78 - $30.96/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Boston College rating

8.7

Company rating: 8.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

55th of 618 rated colleges and universities


Job description

Boston College Introduction
Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.
Job Description
Reporting to the Assistant Director, Student Support Services, the Student Services Associate is part of the backbone of the Office of Student Services, the central administrative unit for Boston College's eight schools, 800+ faculty, and over 14,000 undergraduate and graduate students. Working in a highly collaborative and fast-paced environment, she/he is the front line when it comes to answering questions and resolving issues ranging from student registration, financial aid, and billing, to auxiliary services including parking and ID cards. Whether requests come in-person, by phone, or email she/he aims to provide a friendly and professional experience and superior service.
In addition to the public-facing role, she/he also handles back-end processing. This end-to-end approach ensures that each Associate understands the full scope of what is needed to resolve issues, from initial contact to successful follow-up. Back-end tasks support all aspects of the Office of Student Services, including loan certification and disbursement, student account analysis, financial advising and outreach, cashiering, payment reconciliation, and first year orientation. New hires are adequately extensively trained to be efficient and effective in providing first-response resolutions, and ongoing professional development reflects the university's values commitment to continuous improvement. The nature of the role demands excellent organizational skills and a commitment to accuracy and follow-through, as well as the ability to prioritize different kinds of work throughout the day. As the face of the University, product and process knowledge are critical, as is an orientation that centers on the Office's mission to provide flawless service to student, faculty, and members of the BC community for whom Associates support more than 100,000 customer service activities each year
The nature of the role demands excellent organizational skills and a commitment to accuracy and follow-through, as well as the ability to prioritize different kinds of work throughout the day. As the face of the University, product and process knowledge are critical, as is an orientation that centers on the Office's mission to provide flawless service to students, faculty, and members of the BC community for whom Associates support more than 100,000 customer service activities each year.
Hiring Range: $24.78/hr to $30.96/hr. Pay rate commensurate with relevant experience.
Requirements
B.A. preferred. Two to three years of experience in a fast-paced, multi-tasking office environment with exposure to federal or state regulated programs, preferably in a university setting.
Closing Statement
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:
  • Tuition remission for Employees
  • Tuition remission for Spouses and Children who meet eligibility requirements
  • Generous Medical, Dental, and Vision Insurance
  • Low-Cost Life Insurance
  • Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
  • Paid Holidays Annually
  • Generous Sick and Vacation Pay
  • Additional benefits can be found on https://www.bc.edu/employeehandbook

Boston College conducts pre-employment background checks as part of the hiring process.
Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.

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