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Student Service Associate Jobs in Morgantown, WV

Howard

Senior Scholarship Coordinator

Wyatt, WV

S/he must have a student-centered approach and will work with a team where student service is imperative for departmental success. Other duties as assigned by the Associate and Director of ...

Nemacolin

Associate Veterinarian

Farmington, PA · On-site

Deliver internal and external guest service the Nemacolin way. Goes above and beyond - whether for ... Mentor veterinary student externs. * Directly reports to the Director of Animal Life * Other job ...

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Student Service Associate information

See Morgantown, WV salary details

$9

$19

$32

How much do student service associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for student service associate in Morgantown, WV is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.77 per hour, depending on experience, location, and employer.

What is the difference between Student Service Associate vs Academic Advisor?

AspectStudent Service AssociateAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeBachelor’s degree, often in education, counseling, or related field
Work EnvironmentEducational institutions, student support officesAcademic departments, student advising centers
Employer & Industry UsageColleges, universities, vocational schoolsColleges, universities, community colleges
Common Search & ComparisonStudent support, enrollment assistanceAcademic planning, student guidance

While both roles support students, a Student Service Associate primarily handles enrollment and administrative tasks, whereas an Academic Advisor provides academic guidance and planning. The roles often overlap but differ mainly in focus and responsibilities within educational institutions.

What skills do you need to work in student support services?

A Student Service Associate needs strong communication and interpersonal skills to assist students effectively. Organizational skills, problem-solving abilities, and familiarity with student information systems or office software are also important for managing student records and providing support in an educational environment.

What are the most commonly searched types of Student Service jobs in Morgantown, WV?

The most popular types of Student Service jobs in Morgantown, WV are:

Student Service Associate jobs near you
Infographic showing various Student Service Associate job openings in Morgantown, WV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,692 per year, or $19.6 per hour.

Associate Director of Student Engagement and Outreach

Howard

Wyatt, WV • On-site

$80K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer:

  • Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
  • Work-Life Balance: PTO, paid holidays, flexible work arrangements
  • Financial Wellness: Competitive salary, 403(b) with company match
  • Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
  • Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us!

https://hr.howard.edu/benefits-wellness

JOB PURPOSE:

The Associate Director of the Bison One Stop plays a critical leadership role in delivering a seamless, student-centered experience by supporting the daily operations, strategic engagement efforts, and service model of the One Stop Student Services Center. Working closely with the Director, this position helps integrate and coordinate student-facing services-including financial aid, student accounts, registration, and academic records-into a centralized hub that reduces barriers, streamlines processes, and ensures timely, accurate service.

A key component of this role includes leading the Center's student outreach, education, and engagement strategies. The Associate Director oversees outbound calling campaigns, proactive communications, workshops, and training sessions designed to help students successfully navigate critical university processes. This includes coordinating call center operations, supervising student ambassadors and staff involved in outreach, and using data to design, assess, and continuously improve engagement initiatives.

This position ensures that services are delivered with clarity, kindness, and consistency and reflects Howard University's commitment to Truth and Service.

SUPERVISORY AUTHORITY:

The Associate Director supervises the internal call center staff and student workers conducting outbound outreach efforts. This includes hiring, training, scheduling, performance management, and ongoing professional development for both professional and student staff.

NATURE AND SCOPE:

Internal contacts include: Enrollment Management, Financial Aid, Registrar, Student Accounts, Academic Advising, Student Affairs, Residence Life, academic units, and other student-facing offices across the University.

External contacts include: students, families, alumni, community partners, vendors, and external agencies involved in student support, communication, or system processes.

PRINCIPAL ACCOUNTABILITIES:

  • Provide high-quality service to students during the workday shift, assisting with inquiries and outbound calls related to financial aid, billing, registration, and academic records.

  • Coordinate with the Director to create a calendar for outbound calling campaigns to current and prospective students

  • Ensure daily service operations run smoothly by following established protocols and escalating issues as needed.

  • Assist with the rollout of service policies, procedures, and staff training initiatives to enhance consistency and quality.

  • Use student systems and service platforms effectively to manage inquiries, track interactions, and contribute to service improvements.

  • Collaborate with students, faculty, and staff to promote a culture of service excellence and continuous improvement.

  • Maintain a strong in-person presence and uphold the values of the University through respectful, student-focused engagement.

Compliance Salary Range Disclosure

Expected Pay Range: $80,000 to $85,000

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