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Student Success Navigator

Memphis, TN · On-site

Student Success Navigator Employee Classification: Clerical & Secretarial Institution: Southwest Tennessee Community College Department: Student Success Campus Location: STCC - Multiple Campus ...

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How much do student navigator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for student navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What is a student navigator?

Student Navigators are professionals or trained peers who assist students in navigating academic, administrative, and personal resources within a school or college. They help guide students through processes such as course registration, accessing support services, and understanding institutional policies. Student Navigators often provide one-on-one support, referrals to appropriate departments, and information about campus resources to help students succeed. Their goal is to make the student experience smoother and to connect students with the help they need. They may work in high schools, colleges, or universities.

What does a student navigator do?

A Student Navigator works closely with students to identify barriers to their academic success, such as time management issues, lack of resources, or personal challenges. They offer guidance, connect students to campus support services, and often serve as a liaison between students and faculty or staff. Common challenges in this role include managing a diverse caseload, addressing students’ unique and sometimes complex needs, and maintaining effective communication across departments. Success in this position relies on strong interpersonal skills, resourcefulness, and the ability to adapt to changing student needs.

What skills and qualifications are needed to be a student navigator?

To thrive as a Student Navigator, you need strong interpersonal skills, knowledge of educational resources, and an understanding of student support services, often supported by a background in education or counseling. Familiarity with student information systems, scheduling software, and institutional databases is typically required. Outstanding communication, problem-solving abilities, and cultural sensitivity help build trust and effectively guide diverse student populations. These skills ensure students receive the guidance and resources necessary to succeed academically and personally.

What is the difference between Student Navigator vs Academic Advisor?

AspectStudent NavigatorAcademic Advisor
Required CredentialsHigh school diploma or associate degree; some roles may prefer relevant experienceBachelor’s degree in education, counseling, or related field; certifications may be preferred
Work EnvironmentEducational institutions, student support centers, community collegesUniversities, colleges, academic departments
Employer & Industry UsageUsed by schools to assist students with enrollment, resources, and supportUsed by colleges to guide students academically and plan their course schedules

While both roles support students in educational settings, Student Navigators primarily focus on guiding students through resources and support services, often with a broader scope. Academic Advisors concentrate on academic planning, course selection, and degree progress. Both roles are essential for student success but differ in their specific responsibilities and focus areas.

More about Student Navigator jobs

What states have the most Student Navigator jobs?

States with the most job openings for Student Navigator jobs include:

What are popular job titles related to Student Navigator jobs?

For Student Navigator jobs, the most frequently searched job titles are:

Student Navigator jobs near you
Infographic showing various Student Navigator job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 51% Full Time, 44% Part Time, 1% Temporary, and 2% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Enrollment Navigator- Student Support Services- STEM (PT)

Paterson, NJ • On-site

Passaic County Community College
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about Passaic County Community Collegeexternal

$17/hr

Other

Re-posted 18 days ago

Passaic County Community College rating

8.1

Company rating: 8.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Enrollment Navigator For Student Support Services Stem Program

We are seeking an Enrollment Navigator for the Student Support Services STEM (SSS–STEM) Program. The responsibilities of an Enrollment Navigator are to assist with enrollment of program participants and provide ongoing support and resources to increase academic readiness and success. The Enrollment Navigator will guide program participants in ensuring they feel a sense of belonging to the program and college and help facilitate a welcoming environment for personal growth. The Enrollment Navigator reports to the Student Support Services–STEM Director.

This is a grant funded, part–time, hourly position.

Example of Duties:

  • Assist the SSS–STEM Director with developing and implementing an effective process for identification and recruitment of program participants.
  • Assess the eligibility of students to be interviewed for the program by evaluating the academic and support needs of students as stated in their program application.
  • Assist with student intake, advisement and registration, and coordination of events including summer programming.
  • Provide proactive and strategic outreach to students to maintain regular contact with staff and connect them to college and community resources for additional support.
  • Maintain accurate documentation of students' need for service, notes, and data related to the Student Support Services–STEM objectives.
  • Facilitate workshops on topics related to student success.
  • Perform other duties as assigned.

Qualifications:

  • Associate degree or higher
  • Experience in higher education working with students.
  • Good technology, communication and interpersonal skills required.
  • Must be able to communicate effectively verbally, in writing, and in interpersonal relationships, as part of an administrative team.
  • Must be organized, detail oriented and maintain strict confidentiality and professionalism.
  • Ability to work some evenings and weekends

The completion of a background check will be required for the selected candidate.

Compensation: Compensation is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The minimum hourly pay for this position is $17.

Benefits:

  • New Jersey Sick Leave: Earn 1 hour of sick leave for every 30 hours worked with a maximum of 40 hours of leave per benefit year. (Eligible to use after successful completion of probationary period.)
  • Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance.
  • Commuter Benefits: Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses.
  • NJ Defined Contribution Retirement Program provides eligible members with a tax-sheltered, defined contribution retirement benefit, along with life insurance and long-term disability coverage. (Must meet eligibility requirements.)

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