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Student It Support Jobs (NOW HIRING)

SCS Engineers

IT Support II

Tampa, FL · On-site

$26 - $30/hr

SCS is looking for someone for an IT Support II position that will provide advanced Tier 2 helpdesk ... Annual Bonus Program Student Debt Employer Contribution Program Paid holidays, PTO and Paid ...

PEOPLE TECHNOLOGY AND PROCESSES LLC

Position title : IT Support Lead Location : Fort Bragg (Fort Liberty), NC Clearance required : SECRET Responsibilities include (but are not limited to): * Lead the IT Operations Branch and serve as ...

MKS2 Technologies

IT Support Lead

Fort Liberty, NC · On-site

$150K - $157K/yr

IT Support Lead Location: Fort Bragg, NC Clearance Required: Active Secret Clearance Employment Type: Full-Time Salary Range: $150,000 - $157,000 annually Position Overview MKS2 is seeking a highly ...

Keeper Security

IT Support Specialist

Description Keeper Security is hiring an IT Support Specialist to join our IT team. This role offers a hybrid work schedule and requires regular on-site support at our El Dorado Hills, CA office ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

Floorplan Xpress

IT Support Analyst

Norman, OK

We are looking for an IT Support Analyst in our Norman, OK Operations Center. This position is in-office, Monday-Friday. The IT Support Analyst will be responsible for providing technical assistance ...

Amicis Global

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. * This role is responsible for ...

MHD Communications

IT Support Technician

Tampa, FL

$55K - $65K/yr

Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with ...

Collegis LLC

IT Support Specialist

Saint Louis, MO · On-site

$50K - $55K/yr

In this role, you'll provide hands-on technology support to students, faculty, and staff while helping maintain reliable IT services across campus, including end-user support, systems troubleshooting ...

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Student It Support information

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$11

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$26

How much do student it support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for student it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What does a Student IT Support do?

A Student IT Support assists students, faculty, and staff with technology-related issues on campus. Their responsibilities typically include troubleshooting hardware and software problems, setting up equipment, maintaining computer labs, and providing guidance on using university systems. They often work part-time while attending school and help ensure that the campus technology runs smoothly for everyone. This role is a great way for students to gain hands-on experience in IT while supporting their peers.

What are the key skills and qualifications needed to thrive as a Student IT Support?

To thrive as a Student IT Support, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by relevant coursework or certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help in effectively assisting peers and faculty with diverse technical issues. These skills ensure quick, clear, and efficient resolution of IT problems, contributing to a smooth learning environment.

What are some common challenges faced by Student IT Support staff, and how can they be managed effectively?

Student IT Support staff often encounter challenges such as balancing multiple technical requests during peak times, troubleshooting unfamiliar issues, and communicating effectively with users of varying technical abilities. To manage these challenges, it’s important to prioritize tasks, make use of ticketing systems, and continuously build technical knowledge through hands-on experience. Additionally, developing strong communication and customer service skills helps in explaining solutions clearly and maintaining a positive user experience.

What is the difference between Student IT Support vs IT Support Specialist?

AspectStudent IT SupportIT Support Specialist
CredentialsOften enrolled students, no formal certifications requiredRelevant certifications (e.g., CompTIA A+), some experience
Work EnvironmentCampus labs, university IT departments, part-time rolesCorporate offices, data centers, client sites
Employer & IndustryEducational institutions, tech support for studentsBusinesses, IT service providers, tech companies
Search & Comparison IntentEntry-level, learning roles, student supportProfessional support, troubleshooting, system maintenance

Student IT Support roles are typically entry-level positions aimed at students gaining experience, often with minimal certifications. In contrast, IT Support Specialists are more experienced professionals with relevant certifications, working in corporate or technical environments. The roles differ mainly in experience level, work setting, and responsibilities, but both focus on troubleshooting and technical support.

What job is best for student IT support?

The best job for a student in IT support is typically an entry-level position such as help desk technician or IT support assistant. These roles involve troubleshooting hardware and software issues, providing technical assistance, and often require basic knowledge of operating systems, networking, and customer service skills. Certifications like CompTIA A+ can enhance job prospects in this field.

What cities are hiring for Student It Support jobs?

Cities with the most Student It Support job openings:

What are popular job titles related to Student It Support jobs?

For Student It Support jobs, the most frequently searched job titles are:

Student It Support jobs near you
Infographic showing various Student It Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

IT Support II

Tampa, FL • On-site

SCS Engineers
Environmental Consulting Services • 1 - 5K employees
Learn more about SCS Engineersexternal

$26 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

SCS Engineers rating

9.4

Company rating: 9.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

SCS is looking for someone for an IT Support II position that will provide advanced Tier 2 helpdesk support to in-house users as a technical lead with deep knowledge of automation, endpoint management, identity administration, and problem resolution. This position offers challenges and opportunities to learn and implement new technologies. You must be able to work on multiple tickets simultaneously and be knowledgeable in a broad range of computer related topics.  The IT Support II is a full-time position working in our Tampa, FL office. 


  • Serve as escalation point for IT Support I and provide helpdesk support for Corporate Business Applications.
  • Maintaining helpdesk ticketing system, including follow ups, resolutions, and ownership of tickets from open to close.
  • Handling of incoming technical support requests from in-house users.  Escalate support tasks as needed to senior IT staff. 
  • Perform endpoint advanced troubleshooting of Windows, Microsoft 365, Active Directory, Entra ID, network, VPN, and business applications.
  • Perform root cause analysis and recurring incident elimination.
  • Participate in incident response and malware remediation
  • Maintain SOPs, standards, and knowledge base articles.
  • Proactive monitoring, management, updating and replacement of desktop hardware and software.
  • Test new hardware and software to assess functionality, applicability as a business solution and conformance with corporate technical and operational standards. 
  • Recommend cost effective solutions to meet business needs.
  • Maintaining endpoint lifecycle for computer/mobile setups and decommissioning
  • Provide light technical training to end users.

  • Information Technology/Computer Science degree required
  • 5+ years work experience in IT Support role required
  • Excellent communication skills, both oral and written with strong attention to detail.
  • A+, MCP, MCSE or comparable certification preferred
  • Proficient in the installation, configuration, and troubleshooting process for hardware and software for PCs , servers and mobile devices
  • Advanced knowledge of Windows OS, Networking, TCP/IP, Active Directory, Entra, Azure, Intune, Microsoft 365
  • Ability to handle multiple tasks and determine priorities effectively.
  • Understanding of Release and Change management process
  • Work with local IT person to provide Business Continuity in cases of emergencies
  • Experience with endpoint management and enterprise support environments



USD $26.00 - USD $30.00 /Hr.
Please note that our pay ranges are determined by several factors, including relevant experience, internal pay equity, and location. They do not include any of the amazing benefits of being an employee-owner, which are listed below.
SCS is building a world where environmental systems and infrastructure strengthen the health, safety and resilience of communities from reducing methane emissions at landfills to producing alternative energy, from repurposing contaminated properties to sequestering carbon.
As a 100% employee-owned firm, we bring a long-term perspective, personal ownership and shared success to everything we do. We live our values every day: We care. We are a team. We are tenacious.
Join us and be part of a team where your work has real impact on the world and on your own growth.
As a growing firm, we offer excellent opportunities for career advancement and a comprehensive package, including:
Medical, Dental, Vision, Life and Disability Insurance
100% employer- funded Employee Stock Ownership Plan (ESOP) and 401K including employer match
Annual Bonus Program
Student Debt Employer Contribution Program
Paid holidays, PTO and Paid Parental Leave
SCS Engineers is an Equal Opportunity Employer (EOE). SCS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status.
If you have questions, difficulty using our online system and/or you need an accommodation due to a disability then please contact us about your interest in employment at recruiting@scsengineers.com
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