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Strategy And Operations Jobs in Tennessee (NOW HIRING)

Reporting to the SVP of Operations, this leader will serve as a strategic advisor and enterprise connector, translating business objectives into scalable operating models, investment priorities ...

We are seeking a dynamic and strategic Operations Manager to lead and oversee the daily operations of our Delivery Service Partner (DSP) business. This pivotal role requires a proactive leader with a ...

As a business strategy manager, you will work at the intersection of corporate, customer, M&A, workforce, and operational strategy; working among strategic advisors to help our clients shape their ...

Analyzing market, financial, and operational information to synthesize strategic options and recommendations * Supporting client work focused on growth, value creation, margin improvement, and ...

Job Summary: SRG Strategy Consultants are staff members focused on completing complex tasks ... operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our ...

SRG Strategy Managers are project leaders responsible for translating objectives into applicable ... operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our ...

Job Summary: SRG Strategy Consultants are staff members focused on completing complex tasks ... operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our ...

SRG Strategy Managers are project leaders responsible for translating objectives into applicable ... operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our ...

SRG Strategy Managers are project leaders responsible for translating objectives into applicable ... operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our ...

Showing results 21-40

Strategy And Operations information

See Tennessee salary details

$62.2K

$141.4K

$239.6K

How much do strategy and operations jobs pay per year?

As of Sep 2, 2026, the average yearly pay for strategy and operations in Tennessee is $141,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,800.00 and $167,900.00 per year, depending on experience, location, and employer.

What is a strategy and operations role?

Strategy and Operations roles focus on designing, implementing, and optimizing business strategies and processes to drive organizational growth and efficiency. Professionals in these positions analyze market trends, develop business plans, and coordinate cross-functional teams to achieve company objectives. They often work closely with senior leadership to identify opportunities for improvement and ensure that day-to-day operations align with long-term strategic goals.

What are some common challenges faced by professionals in strategy and operations roles, and how can they be effectively addressed?

Professionals in Strategy and Operations often encounter challenges such as aligning cross-functional teams, adapting to rapidly changing business priorities, and balancing long-term strategy with urgent operational needs. Effective communication and stakeholder management are key to overcoming these obstacles. Building strong relationships across departments, staying adaptable, and leveraging data-driven insights can help Strategy and Operations teams successfully implement initiatives and drive organizational growth.

What are the key skills and qualifications needed to thrive as a strategy and operations professional, and why are they important?

To excel as a Strategy and Operations professional, you need strong analytical skills, business acumen, and a relevant degree such as in business, economics, or engineering. Familiarity with data analytics tools (like Excel, SQL, or Tableau), project management software, and sometimes Lean Six Sigma or PMP certification is highly valued. Exceptional problem-solving, communication, and stakeholder management abilities set top performers apart. These skills are crucial for driving organizational efficiency, informed decision-making, and successful execution of strategic initiatives.

What are the most commonly searched types of Strategy And Operations jobs in Tennessee?

The most popular types of Strategy And Operations jobs in Tennessee are:

What are popular job titles related to Strategy And Operations jobs in Tennessee?

For Strategy And Operations jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Strategy And Operations jobs in Tennessee look for?

The top searched job categories for Strategy And Operations jobs in Tennessee are:

What cities in Tennessee are hiring for Strategy And Operations jobs?

Cities in Tennessee with the most Strategy And Operations job openings:

Infographic showing various Strategy And Operations job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $141,388 per year, or $68 per hour.

Director, Operations Excellence

Servpro Industries, LLC

Gallatin, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Servpro rating

6.1

Company rating: 6.1 out of 10

Based on 320 frontline employees who took The Breakroom Quiz

20th of 62 rated cleaning companies


Job description

What we offer
  • Excellent health benefits plan, which includes medical, vision and dental options
  • 401(k) with company match
  • Company profit sharing plan
  • Generous paid time-off and paid holidays
  • Paid parental leave
  • 2 free on-site fitness rooms
  • Employee Assistance Program
  • Employee Resource Groups
  • Personal and professional development program

Job Summary
The Director, Operations Excellence is responsible for driving continuous improvement and operational excellence within the Strategic Operations Division. This role focuses on mapping processes, defining standards for supported categories (e.g., Construction, Roofing, Disaster Response, Restoration, etc.), and identifying technology solutions to enhance these processes. A key objective of this role is to conduct testing and feedback initiatives through User Acceptance Testing (UAT) internally and administering Beta Testing with select franchisees. The Director will also support, track, and manage the Strategic Operations Division project portfolio, ensuring alignment with the company's strategic goals. This position reports to the Vice President, Strategic Operations.
You will
  • Manage the execution of key deliverables related to process mapping and standards definition for supported categories.
  • Assign and execute supporting tasks based upon the strategic direction and priorities for operations excellence initiatives with the goal of driving continuous improvement.
  • Maintain a focus on industry developments and trends to anticipate changes and new requirements for technology solutions and process standards.
  • Coordinate with HQ departments to ensure all operations excellence initiatives are vetted, goals are clearly defined, training resources are created to the defined programs/processes and delivered to the Field Operations division for proper deployment to the field.
  • Coordinate with the Information Systems team to provide guidance on the business priorities for technological improvements as identified by operations excellence initiatives.
  • Develop and execute internal User Acceptance Testing (UAT) and Franchise Testing (Pilot or Beta) protocols for all items delivered to the field, including clearly identified and communicated success criteria and administering the selection process for Pilot or Beta testers.
  • Contribute to discussions with company divisions and executives that consist of business insight associated with the strategic initiatives of the company.
  • Assist with SLT, OLT and division communication and reporting of operations excellence activities that may impact the broader group.
  • Be prepared to execute other duties as assigned based on the needs of the division and the company.

You have
  • A minimum of five years� experience in operations and strategy, with a proven ability to lead with influence in a cross-functional and complex environment within both SERVPRO� Headquarters (HQ) and the franchisees.
  • Demonstrates integrity, tact, diplomacy, and commitment to SERVPRO�'s values.
  • Strong interpersonal and leadership skills with ability to effectively collaborate with multiple levels within the organization.
  • "Passion to serve" franchisees through consultative skills.
  • Technical skills include specialized knowledge and expertise in using data analysis to improve workflows, development, researching, prototyping, and troubleshooting. Project management involving the planning and organizing of a company's resources to move a specific task, event, or duty toward completion are critical in this role.
  • Computer skills include a WorkCenter� 2.0 or equivalent franchise operating system platform, Salesforce, Tableau Software, Verisk Software, and MS Office software.
  • Analytical skills of gathering data, analyzing it, deciphering the meaning, and presenting it. Additionally, forecasting, data presentation, resource management, data and metrics interpreting, reporting, diagnostics, and creativity skills are necessary.
  • Marketing skills, including the general knowledge of sales, advertising, and consumer research, as well as a digital skill required for success in modern-day online marketing.
  • Presentation skills, including the ability to facilitate presentations or executive level report-outs. Hard skills in this area should include visual communication, slideshows, research, data analysis, reporting, persuasion, and graphic design.
  • Management skills necessary for this position are fundamental business knowledge of budgeting, project management, hiring, finance, office management skills, resource coordination, new business development, negotiating, and planning. Strong business acumen, financial skills, and analytical abilities. Strong organizational and time management skills, including ability to meet deadlines and balance competing demands.
  • Excellent written and oral communication skills, especially in conveying technical concepts to non-technical audience.
  • Strong attention to detail to ensure accuracy and provide validation of results.
  • Intellectual curiosity, along with excellent critical thinking skills, to be able to disaggregate issues, identify root causes and recommend solutions.

Education
  • Bachelor's Degree required in Economics, Business Administration, Finance or the equivalent combination of education, training, and work experience.

About SERVPRO
For more than 50 years, SERVPRO� has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.
SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

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