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Strategy And Operations Manager Jobs in New York

Decagon

Revenue Strategy & Operations Manager

New York, NY · On-site

$165K - $205K/yr

Covering GTM-wide strategy, operations and analytics, we are proactive, data-driven partners to ... You will manage GTM forecasts & KPIs, optimize business performance & efficiency, stand up new ...

Zip

Senior GTM Strategy & Operations Manager

New York, NY · On-site

$170K - $230K/yr

Your Role As a member of Zip's GTM Strategy & Operations team, you'll be a key partner to Sales ... A proven operator - you've managed large, ambiguous projects that required both strategic thinking ...

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How much do strategy and operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for strategy and operations manager in New York is $136,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $172,300.00 per year, depending on experience, location, and employer.

Is a strategy and operations manager a high paying job?

Strategy and operations managers typically earn higher salaries compared to many other management roles due to their strategic responsibilities and leadership requirements. Salaries vary by industry, experience, and location, but they generally fall within the upper-middle to high-income range for managerial positions. Advanced skills in data analysis, project management, and business strategy can also influence compensation levels.

What are some common challenges faced by a strategy and operations manager, and how can they effectively address them?

Strategy and Operations Managers often encounter challenges such as aligning cross-functional teams, implementing process improvements, and adapting to rapidly changing business priorities. Successfully addressing these challenges requires strong communication skills, the ability to manage multiple stakeholders, and a data-driven approach to decision-making. Building strong relationships across departments and maintaining flexibility in problem-solving are essential for driving organizational success and ensuring smooth execution of strategic initiatives.

How much do strategy and operations managers make?

Strategy and operations managers in the US typically earn a median annual salary of around $100,000 to $130,000, with experienced professionals and those in senior roles earning higher. Compensation varies based on industry, location, company size, and individual experience, and may include bonuses and benefits.

What are the key skills and qualifications needed to thrive as a strategy and operations manager, and why are they important?

To thrive as a Strategy and Operations Manager, you need strong analytical skills, business acumen, project management experience, and typically a bachelor's or master's degree in business, finance, or a related field. Familiarity with data analysis tools (such as Excel, Tableau, or SQL), project management software, and sometimes certifications like PMP or Six Sigma are valuable. Exceptional communication, leadership, and problem-solving abilities help you influence teams and drive successful change initiatives. These skills ensure effective strategic planning, efficient operations, and the ability to deliver measurable business results.

What is a strategy and operations manager?

Strategy and Operations Managers are professionals responsible for developing and implementing business strategies that streamline operations and drive organizational growth. They analyze business processes, identify areas for improvement, and coordinate cross-functional teams to achieve strategic goals. These managers often work closely with top executives to align operational activities with the company's long-term vision and ensure efficiency across departments. Their role typically involves data analysis, project management, and leadership to support business objectives.
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Strategy And Operations Manager jobs near you
Infographic showing various Strategy And Operations Manager job openings in New York as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $136,381 per year, or $65.6 per hour.

Revenue Strategy & Operations Manager

Decagon

New York, NY • On-site

$165K - $205K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We're an in-office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.
About the Team
Decagon's Revenue Operations team is a multidisciplinary group of operators combining strategic thinking, analytical rigor, and high-velocity execution. Covering GTM-wide strategy, operations and analytics, we are proactive, data-driven partners to leadership - providing critical insights, driving operational efficiency and getting things done.
About the Role
This is a dynamic, wide-ranging role to join our team shaping Decagon's go-to-market strategy and driving execution. Owning a broad platform, you will lead strategic, GTM-wide initiatives and be a trusted day-to-day partner to senior business leaders. You will manage GTM forecasts & KPIs, optimize business performance & efficiency, stand up new processes and execute high-leverage operations with field teams. This is a high-impact, high-agency position to shape the trajectory of a category-defining AI company.
In this role, you will
  • Play a leading role in the design and execution of GTM objectives & strategies, including capacity planning, international expansion, sales segmentation and post-sale frameworks
  • Define and implement KPIs across business segments, delivering predictive insights and recommendations that move the needle
  • Design & lead new revenue growth programs on topics such as pipeline generation, territory management, incentive & compensation structures and internal operational processes
  • Deliver key business reporting for GTM leadership, executive management and Board of Directors
  • Work cross-functionally across GTM to ensure alignment on top priorities and drive internal process transformations

Your background looks something like this
  • 4+ years of relevant experience in GTM/revenue operations and/or investment banking, management consulting or a related field. Experience in a high-growth SaaS company is highly desirable, but not required
  • Advanced analytical capability: strong Excel & modeling proficiency is a must; experience with Salesforce or GTM/BI tools is desirable
  • "Get it done" posture: desire to be in a fast-paced environment with constant change
  • Ownership mindset: end-to-end ownership of deliverables & willing to get deep into the weeds
  • Critical thinking and problem-solving skills: comfortable with ambiguous topics without a defined process or "right" answer
  • Communication & presentation skills: ability to distill complex data into a clear narrative for executive audiences

Benefits
We proudly offer the following benefits for our full-time employees:
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension)
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Monthly stipend to support your wellness, lifestyle, and work-life balance
  • Daily lunches and snacks in the office to keep you at your best
  • Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

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