Reporting to the Manager - Enterprise and Public Business Base Management, you will transform ... You'll lead Customer Journey programs through analytical rigor, and strategic thinking - driving ...
Reporting to the Manager - Enterprise and Public Business Base Management, you will transform ... You'll lead Customer Journey programs through analytical rigor, and strategic thinking - driving ...
... managed. By offering anytime, anywhere access to analytics and insights, we're helping our ... Lifestyle & Wellbeing Program * Pet Insurance
... managed. By offering anytime, anywhere access to analytics and insights, we're helping our ... Lifestyle & Wellbeing Program * Pet Insurance
Leadership and Operations - It is now your turn to provide a strategic vision, lead a team of your ... manager at one of our Canadian Profit Center locations. Qualifications * University degree or ...
Quick apply
Leadership and Operations - It is now your turn to provide a strategic vision, lead a team of your ... manager at one of our Canadian Profit Center locations. Qualifications * University degree or ...
... strategic impact. You will enjoy substantial project ownership, leading and managing cross-functional programs from strategy setting through to implementation. Highlighting the growth potential of ...
... strategic impact. You will enjoy substantial project ownership, leading and managing cross-functional programs from strategy setting through to implementation. Highlighting the growth potential of ...
Implementation of the Project Execution Strategies * Provide support and coordination for expedited placement of priority contracts for facilities and testing programs. * Manage cross-functional ...
Implementation of the Project Execution Strategies * Provide support and coordination for expedited placement of priority contracts for facilities and testing programs. * Manage cross-functional ...
Provide strategic direction for the design of world-class development programs and coaching offerings targeted at key cohorts: Key Talent, Emerging Leaders, Mid-Level Management, and Senior Leaders.
Provide strategic direction for the design of world-class development programs and coaching offerings targeted at key cohorts: Key Talent, Emerging Leaders, Mid-Level Management, and Senior Leaders.
Human Resources Manager
Calgary, AB · On-site
This is a strategic leadership position focused on modernizing HR practices in the oranization ... HR Programs & Governance * Develop, and maintain HR policies, programs, and procedures to ensure ...
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Human Resources Manager
Calgary, AB · On-site
This is a strategic leadership position focused on modernizing HR practices in the oranization ... HR Programs & Governance * Develop, and maintain HR policies, programs, and procedures to ensure ...
Early Learning Childcare Program Coordinator
Calgary, AB · On-site
$54K - $63K/yr
Reporting to the Manager of Operations, the Early Learning and Childcare Program Coordinator is ... Coordinate implementation of student success strategies, including College and program orientations ...
Early Learning Childcare Program Coordinator
Calgary, AB · On-site
$54K - $63K/yr
Reporting to the Manager of Operations, the Early Learning and Childcare Program Coordinator is ... Coordinate implementation of student success strategies, including College and program orientations ...
Manager/Senior Manager, Economic Development (Strategy & Economy)
CA$88K - CA$138K/yr
Strategic planning exercises * Business plan preparation What you will do * Supervise small teams ... program. Providing you with the support you need to be at your best Our Values, The KPMG Way ...
Manager/Senior Manager, Economic Development (Strategy & Economy)
CA$88K - CA$138K/yr
Strategic planning exercises * Business plan preparation What you will do * Supervise small teams ... program. Providing you with the support you need to be at your best Our Values, The KPMG Way ...
... de-escalation strategies * Respond to crises with calm, appropriate interventions and access ... Ability to manage sensitive situations with discretion and professionalism * Proficiency with ...
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... de-escalation strategies * Respond to crises with calm, appropriate interventions and access ... Ability to manage sensitive situations with discretion and professionalism * Proficiency with ...
... strategies. * Ensure equipment availability aligns with customer demand. * Monitorforecast accuracy, inventory performance, andequipment turns. Product & Program Management * Manage commercial ...
... strategies. * Ensure equipment availability aligns with customer demand. * Monitorforecast accuracy, inventory performance, andequipment turns. Product & Program Management * Manage commercial ...
... strategy, orchestrating how offers, tactics, and programs are brought to market across owned ... Manage promotional calendars and coordinate timelines across channels to optimize market impact and ...
... strategy, orchestrating how offers, tactics, and programs are brought to market across owned ... Manage promotional calendars and coordinate timelines across channels to optimize market impact and ...
Technology Product Manager
Calgary, AB · On-site
This is NOT an IT Product Manager Role: We're looking for a business-focused product leader ... Own long-term product forecasts, and stocking strategy Own Product & Program Performance * Drive ...
Technology Product Manager
Calgary, AB · On-site
This is NOT an IT Product Manager Role: We're looking for a business-focused product leader ... Own long-term product forecasts, and stocking strategy Own Product & Program Performance * Drive ...
Senior Contracts Manager
Calgary, AB · Hybrid
$155K - $160K/yr
Job Title: Sr. Contracts Manager Location: Calgary, AB (hybrid) Reports to: VP GM Canada Operations ... Defence programs. This role provides strategic and operational contract leadership, ensuring ...
Senior Contracts Manager
Calgary, AB · Hybrid
$155K - $160K/yr
Job Title: Sr. Contracts Manager Location: Calgary, AB (hybrid) Reports to: VP GM Canada Operations ... Defence programs. This role provides strategic and operational contract leadership, ensuring ...
Your team is responsible for designing strategies, programs, and insights that empower the Customer ... You will report directly to the Manager of Customer Success Operations. What you'll work on:
Your team is responsible for designing strategies, programs, and insights that empower the Customer ... You will report directly to the Manager of Customer Success Operations. What you'll work on:
General Manager
Calgary, AB · On-site
$70 - $90/hr
... programs. This leadership role works closely with the Board of Directors to support strategic priorities, community engagement, and operational excellence. The General Manager is a full‑time ...
General Manager
Calgary, AB · On-site
$70 - $90/hr
... programs. This leadership role works closely with the Board of Directors to support strategic priorities, community engagement, and operational excellence. The General Manager is a full‑time ...
Together, they provide strategic leadership to deliver integrated training programs that support ... The Skills Training Manager works in close collaboration with the Employment Services Manager ...
Together, they provide strategic leadership to deliver integrated training programs that support ... The Skills Training Manager works in close collaboration with the Employment Services Manager ...
Project Controls Manager
Calgary, AB · On-site
To learn more about our purpose, culture, and priorities, visit our strategy site. Within our ... Produces design and authorities programme to be integrated with procurement and delivery ...
Project Controls Manager
Calgary, AB · On-site
To learn more about our purpose, culture, and priorities, visit our strategy site. Within our ... Produces design and authorities programme to be integrated with procurement and delivery ...
Organizational Design Manager
Calgary, AB · Hybrid
CA$120K - CA$145K/yr
Job Overview The Organizational Design Program Manager, plays a key role in helping the ... Partner with business leaders and HRBP colleagues to translate strategy into effective ...
Organizational Design Manager
Calgary, AB · Hybrid
CA$120K - CA$145K/yr
Job Overview The Organizational Design Program Manager, plays a key role in helping the ... Partner with business leaders and HRBP colleagues to translate strategy into effective ...
To learn more about our purpose, culture, and priorities, visit our strategy site. Within our ... Produces design and authorities programme to be integrated with procurement and delivery ...
To learn more about our purpose, culture, and priorities, visit our strategy site. Within our ... Produces design and authorities programme to be integrated with procurement and delivery ...
Strategic Program Manager information
What are the key skills and qualifications needed to thrive as a Strategic Program Manager, and why are they important?
To thrive as a Strategic Program Manager, you need strong project management expertise, strategic planning abilities, and a background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with program management tools (such as Microsoft Project, Asana, or Jira) and certifications like PMP or PgMP are highly valuable. Exceptional leadership, cross-functional collaboration, and communication skills distinguish top performers in this role. These skills are essential for aligning complex projects with organizational goals, ensuring efficient execution, and driving measurable business outcomes.
How does a Strategic Program Manager typically collaborate with cross-functional teams to achieve program objectives?
Strategic Program Managers play a central role in coordinating efforts across various departments, such as product, engineering, marketing, and finance. They facilitate regular meetings, align stakeholders on key milestones, and ensure everyone is informed about program progress and risks. This collaboration often involves negotiating priorities, resolving conflicts, and adapting plans based on feedback. Strong communication and relationship-building skills are essential, as much of the role's success depends on fostering alignment and engagement among diverse teams.
What is a Strategic Program Manager?
A Strategic Program Manager is a professional responsible for overseeing and coordinating multiple projects or initiatives that align with an organization's long-term goals. They work to ensure that these programs are executed efficiently, deliver expected outcomes, and support the overall business strategy. Their role often involves cross-functional collaboration, resource management, and performance tracking to maximize organizational success. Strategic Program Managers also identify risks, manage budgets, and communicate progress to senior leadership.
What is the difference between Strategic Program Manager vs Project Manager?
| Aspect | Strategic Program Manager | Project Manager |
|---|---|---|
| Credentials | Typically requires a bachelor's degree, PMP or PgMP certification often preferred | Requires a bachelor's degree, PMP certification common |
| Work Environment | Focuses on multiple related projects aligned with strategic goals | Manages individual projects with specific deliverables |
| Employer & Industry Usage | Used in corporate, tech, and consulting firms for strategic initiatives | Common across industries for project execution |
| Search & Comparison Intent | Often compared for strategic oversight and long-term planning | Compared for task management and project delivery |
The Strategic Program Manager oversees multiple projects aligned with strategic objectives, focusing on long-term impact. In contrast, the Project Manager manages specific projects with defined scopes and deliverables. Both roles require similar certifications but differ in scope and strategic involvement.
What job categories do people searching Strategic Program Manager jobs in Calgary, AB look for? The top searched job categories for Strategic Program Manager jobs in Calgary, AB are:
TELUS rating
8.2
Based on 10 frontline employees who took The Breakroom Quiz
18th of 82 rated telecommunications companies
Job description
Description
Our team and what we will accomplish together
We are the TELUS Enterprise and Public Sector Business Base Management team, dedicated to serving our growing Business customer segment. Our team is driven, goal-oriented, and highly engaged. Together, we shape, design, and deliver targeted analytics and tailored programs to drive profitable growth within our largest and most strategically vital customers from coast to coast.
In this high-visibility role, you'll lead the segment to new heights. You'll drive value accretion, accelerate the customer implementation cycle, grow product intensity, and lift revenue yield while making every step of the customer's journey with TELUS smoother and more rewarding. If you're an independent, data-driven, entrepreneurial spirit who's curious about how AI can elevate the way we work, thrives in a collaborative and engaged team environment, and values ownership, outcomes, curiosity, iteration, and celebration, then this is the perfect opportunity for you!
Reporting to the Manager - Enterprise and Public Business Base Management, you will transform complex data into compelling narratives that shape strategic direction. You'll lead Customer Journey programs through analytical rigor, and strategic thinking - driving wallet share growth, product intensity, and profitability across our Enterprise and Public Business segment.
What you will do:
- Improve the customer implementation cycle by identifying and removing friction across onboarding and provisioning - accelerating time-to-revenue and lifting revenue yield from new and existing services across the base
- Identify and execute opportunities to grow product intensity within the base, increasing the adoption and depth of TELUS solutions across each account
- Partner closely with product teams to interlock on new product launches and surface cross-sell and upsell opportunities, aligning the right solutions to the right customers at the right moment in their journey
- Make AI part of the routine - proactively identifying where AI and automation can elevate analytics, customer treatments, and journey optimization, and championing adoption across the team
- Coordinate cross-functional execution across product, sales, product marketing, account based marketing, and operations to deliver a seamless, consistent customer experience
- Tailor journey and base strategies to the distinct realities of Enterprise and Public Sector customers, navigating the procurement and compliance considerations unique to public business
- Track and identify evolving industry and market trends to support base insights and inform business decisions
Qualifications
What you bring:
- Data Analyst: You thrive on deep dives into massive datasets, build robust models to extract meaningful insights, and turn numbers into precision-based evidence that drives strategy forward
- Storyteller & Communicator: You excel at distilling complex information into simple, compelling narratives for diverse audiences
- Collaborator: You bridge the gap between complex technical outputs and your team's collective goals, actively seeking insights built together with stakeholders
- Strategic Thinker: You see the bigger picture, proactively seek complementary data points, and condense complex information from multiple sources into integrated insights
- Organizer: You're not fazed by needing to condense complex information from multiple stakeholders into a single clean, integrated source of truth, and you're looking to take this skill to the next level
- Chameleon: Uncertainty and ad-hoc asks excite you rather than scare you; you're at home in an ever-changing environment and relish being faced with dynamic new problems
Great-to-haves
- Proficiency in French (verbal and written)
- MBA or CPA is an asset, but not a requirement
- Prior telecommunications expertise
- B2B experience would be an asset
#LI-REMOTE