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Strategic Client Manager Jobs in Utah (NOW HIRING)

Trucordia

Client Executive- Group Benefits

Provo, UT

$72K - $98K/yr

Client Relationship Management & Strategy * Serve as the lead point of contact and trusted advisor for a portfolio of complex, often multi-location or multi-line benefit accounts. * Develop tailored ...

Trucordia

Client Executive- Group Benefits

Provo, UT · On-site

$72K - $98K/yr

Client Relationship Management & Strategy * Serve as the lead point of contact and trusted advisor for a portfolio of complex, often multi-location or multi-line benefit accounts. * Develop tailored ...

Guru Technologies

Sales Account Executive

Layton, UT · Hybrid

$160K - $200K/yr

Client retention * Customer satisfaction (CSAT/NPS) * Referenceable clients * Multi-year account growth Leadership * Cross-functional collaboration * Strategic account planning * CRM discipline

Guru Technologies

Sales Account Executive

Layton, UT · On-site

$160K - $200K/yr

Client retention * Customer satisfaction (CSAT/NPS) * Referenceable clients * Multi-year account growth Leadership * Cross-functional collaboration * Strategic account planning * CRM discipline

Guru Technologies

Sales Account Executive

Layton, UT · On-site

$160K - $200K/yr

Client retention * Customer satisfaction (CSAT/NPS) * Referenceable clients * Multi-year account growth Leadership * Cross-functional collaboration * Strategic account planning * CRM discipline

InComm Payments

Account Manager I

Sandy, UT · Remote

The Account Manager I will work closely with the Account Management team to support day-to-day account operations, client communications, reporting, project coordination, and strategic initiatives ...

Orion

Client Support Manager

Lehi, UT · On-site

As a Client Support Manager, you will lead a client support team responsible for delivering ... Implement approved operational and service strategies within the assigned team * Identify recurring ...

Orion

Client Support Manager

Lehi, UT · On-site

As a Client Support Manager, you will lead a client support team responsible for delivering ... Implement approved operational and service strategies within the assigned team * Identify recurring ...

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Strategic Client Manager information

How does a strategic client manager typically collaborate with internal teams to deliver value to clients?

A Strategic Client Manager works closely with cross-functional teams such as sales, product development, marketing, and customer support to ensure client needs are met and expectations exceeded. They act as the main point of contact for key clients, coordinating internal resources to solve challenges and deliver tailored solutions. Regular communication and strategic planning sessions with these teams are essential to anticipate client needs, address issues proactively, and drive long-term client satisfaction and growth.

What is a strategic client manager?

Strategic Client Managers are professionals responsible for building and maintaining long-term relationships with key clients, ensuring their needs are met and identifying opportunities for growth. They act as the main point of contact between the client and the company, coordinating with internal teams to deliver tailored solutions. Their goal is to maximize client satisfaction, retention, and revenue by understanding the client's business objectives and aligning services or products accordingly.

What are the key skills and qualifications needed to thrive as a strategic client manager, and why are they important?

To thrive as a Strategic Client Manager, you need expertise in relationship management, business development, and account strategy, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, data analytics tools, and contract management systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you stand out in building trust and delivering value to clients. These skills ensure long-term client satisfaction, drive revenue growth, and foster strong, mutually beneficial partnerships.

What are the most commonly searched types of Strategic Client jobs in Utah?

The most popular types of Strategic Client jobs in Utah are:

Strategic Client Manager jobs near you
Infographic showing various Strategic Client Manager job openings in Utah as of August 2026, with employment types broken down into 70% Full Time, 19% Part Time, and 11% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Manager, Account Management

Pharmacy Alternatives

Salt Lake City, UT • Remote

$95K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Our Company

Pharmacy Alternatives

Overview

Under the general direction of the Director, Account Management, Account Manager delivers on the company's value proposition to its Individuals with Developmental Disabilities (IDD) clients. Cultivates and maintains on-going strategic client relationships and partnerships within the organization to achieve the revenue, growth, and retention goals of PharMerica/Pharmacy Alternatives.  Ensures retention of assigned book of business and drives resident adoption.

The Manager, Account Management leads a group of Account Managers responsible for retaining and growing a portfolio of clients in a service-based business.  This role combines people leadership, client oversight, and crossfunctional collaboration to ensure consistently excellent client experience and strong financial performance.

The ideal candidate will have 5+ years of experience in account management, customer success, or client services within a B2B or professional services environment, preferrably healthcare, and have experience leading or supervising account managers or client-facing teams

Remote Opportunity. May reside anywhere within the Western USA

Schedule: Monday-Fridat, hours per business needs

Travel: 50%

We offer:

Competitive pay

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Employee Discount Program

401k

Paid-time off

Tuition reimbursement

Non-retail/Closed-door environment

Annual Incentive Bonus

Responsibilities
  • Leads, coaches, and develops a team of Account Managers, including goal setting, performance reviews, and ongoing feedback and training
  • Allocates books of business, balance workloads, and ensure appropriate coverage and succession plans for all key accounts
  • Establishes and tracks KPIs for retention, revenue growth, client satisfaction, and account health, and take action on trends and gaps
  • Serves as an escalation point for complex client issues, major service failures, or highstakes negotiations, ensuring timely and satisfactory resolution
  • Oversees the quality and consistency of account planning, QBRs, and renewal/expansion strategies executed by the team
  • Partners with Sales, Operations, and Product/Service Delivery to align on client objectives, implementation standards, and ongoing improvement opportunities
  • Drives adoption and effective use of CRM and account management tools, ensuring accurate data, pipeline visibility, and reporting
  • Contributes to pricing, contract terms, and renewal strategies for key accounts in collaboration with leadership and Sales
  • May be assigned responsibility for managing and growing designated national accounts, serving as the primary point of contact and strategic lead for multi-location or enterprise-level clients
  • Supports hiring, onboarding, and rampup of new Account Managers to meet growth and capacity needs
  • Champions a clientcentric culture focused on proactive communication, value realization, and continuous improvement of service delivery
Qualifications
  • Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent experience, preferred
  • 5+ years of experience in account management, customer success, or client services within a B2B or professional services environment
  • Experience leading or supervising account managers or client-facing teams, preferred
  • Demonstrated success driving client retention, expansion, and satisfaction against measurable targets
  • Proficiency with CRM platforms and basic reporting/analytics tools
  • Strong people leadership skills, including coaching, performance management, and developing talent
  • Exceptional communication and executivelevel presentation skills, with the ability to influence both clients and internal stakeholders
  • Strategic and analytical mindset, able to interpret account and portfolio data and translate it into actionable plans
  • High degree of ownership and bias for action in resolving client issues and removing obstacles for the team
  • Ability to thrive in a fastpaced, serviceoriented environment with competing priorities
About our Line of BusinessPharmacy Alternatives, an affiliate of PharMerica, is a specialized pharmacy provider focused on serving individuals with cognitive or intellectual and developmental disabilities (I/DD). Pharmacy Alternatives offers long-term pharmacy solutions specializing in serving special-needs populations who live in intermediate care facilities, waiver homes, group homes, assisted living, supported-living or foster care. Our state-of-the-art approach includes packaging technology specially designed for the population we serve and electronic medication management that helps people live their best lives. For more information, please visit www.pharmacyalternatives.com. Follow us on Facebook and LinkedIn.Salary RangeUSD $95,000.00 - $110,000.00 / YearEmployment Type: FULL_TIME

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