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Straight Talk Customer Service Jobs in Raleigh, NC

iBoost Talent

Referral

Raleigh, NC · On-site

Customer Service Representatives * Receptionist & Front Desk What workers get: * A real conversation with local owners who actually pick up the phone * Straight talk on pay from day one; no bait-and ...

Lawn Doctor

Customer Service Representative

Apex, NC · On-site

$12.25 - $16.75/hr

Customer Service Representative Lawn Doctor is looking for a dependable and reliable individual to ... would love to talk to you. We appreciate your interest and hope to have you on board a local ...

Southern HVAC

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

As a Customer Service Representative at Yellow Dot, you will play a vital role in ensuring our ... Ability to stand, walk and sit; talk or hear, both in person and by telephone * Use hands to type ...

New

CCL Label

Customer Service Representative

Fuquay Varina, NC · On-site

$13.25 - $18/hr

The Customer Service Representative's responsibilities include: Sales Order Entry: Reviews the ... and arms; talk and hear. Specific vision abilities required by this job include close vision ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt ... The employee is regularly required to walk and talk and hear. * The employee is frequently required ...

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Straight Talk Customer Service information

See Raleigh, NC salary details

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How much do straight talk customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for straight talk customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a Straight Talk Customer Service?

A Straight Talk Customer Service job involves assisting customers with inquiries about their wireless service, including billing, technical support, and plan details. Representatives handle phone, chat, or email support to troubleshoot issues and ensure customer satisfaction. Strong communication skills and problem-solving abilities are essential for this role.

Is remote Straight Talk Customer Service a stressful job?

Remote Straight Talk Customer Service roles can be stressful due to handling customer inquiries and resolving issues in a fast-paced environment. The job requires strong communication skills and the ability to manage multiple tasks, which can contribute to stress levels depending on workload and support systems. However, many employees find the remote setup offers flexibility that helps manage stress better than in-office roles.

What are the key skills and qualifications needed to thrive in the Straight Talk Customer Service position?

To thrive as a Straight Talk Customer Service representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic computer proficiency are typically required. Patience, active listening, and a positive attitude are essential soft skills that set top performers apart. These competencies ensure efficient issue resolution and build positive customer experiences, which are critical to the company's reputation and customer retention.

What are the typical work schedules and environments for Straight Talk Customer Service representatives?

Straight Talk Customer Service representatives commonly work in either a call center environment or remotely from home, depending on the company's current operational model. Work schedules can vary, often including evenings, weekends, and holidays to meet customer demand, with both full-time and part-time opportunities available. On a daily basis, representatives handle inbound and outbound calls, respond to emails or chats, and collaborate with supervisors and technical support teams to resolve customer concerns efficiently. The role offers valuable experience in customer care and telecommunications, paving the way for growth into supervisory, training, or specialized support positions within the company.

How do you become a Straight Talk Customer Service agent?

To become a Straight Talk Customer Service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service or call center environments. The application process involves submitting an online application, passing a skills assessment, and completing training provided by the company before starting the role.
What are popular job titles related to Straight Talk Customer Service jobs in Raleigh, NC? For Straight Talk Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Straight Talk Customer Service jobs in Raleigh, NC look for? The top searched job categories for Straight Talk Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Straight Talk Customer Service jobs? Cities near Raleigh, NC with the most Straight Talk Customer Service job openings:
Straight Talk Customer Service jobs near you
Infographic showing various Straight Talk Customer Service job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative

Remote Job Staffing

Garner, NC

$14.25 - $19.50/hr

Full-time

Posted 15 days ago

Job description


 Job Description:

We are looking for a customer-oriented service representative. A
customer service representative, or CSR, will act as a liaison, provide
product/services information and resolve any emerging problems that our
customer accounts might face with accuracy and efficiency. The best CSRs
are genuinely excited to help customers. Theyre patient, empathetic,
and passionately communicative. They love to talk. Customer service
representatives can put themselves in their customers shoes and
advocate for them when necessary. Customer feedback is priceless, and
these CSRs can gather that for you. Problem-solving comes naturally to
customer care specialists. They are confident at troubleshooting and
investigate if they dont have enough information to resolve customer
complaints. The target is to ensure excellent service standards, respond
efficiently to customer inquiries and maintain high customer
satisfaction.

Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle
    customer complaints, provide appropriate solutions and alternatives
    within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree


  Required Skills:

CRM
Presentation Skills
Customer Support
Customer Satisfaction
Troubleshooting
Records
Customer Service
Sales
Communication

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