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Stayntouch Jobs (NOW HIRING)

Sales and Catering Manager

OH ยท On-site

$45.20K - $58.30K/yr

Experience on StayNtouch, Front Desk system, and Delphi, Sales System or similar systems preferred * Must have proven communication skills both written and oral * Competence in Microsoft Office ...

Front Office Agent

Kissimmee, FL ยท On-site

$16/hr

Familiarity with hotel systems (StayNTouch is a bonus) is a plus * Ability to multitask and stay composed in a fast-paced environment * Flexibility to work mornings, evenings, weekends, and holidays ...

Hotel Front Desk

Portland, ME

$14.75 - $18.75/hr

Experience with hotel reservations software, like StaynTouch * Customer service experience * Excellent communication and organizational skills We are an equal opportunity employer and prohibit ...

Hotel Front Desk

Portland, ME

$14.50 - $18.25/hr

Experience with hotel reservations software, like StaynTouch * Customer service experience * Excellent communication and organizational skills We are an equal opportunity employer and prohibit ...

Hotel Front Desk

Portland, ME

$14.50 - $18.25/hr

Experience with hotel reservations software, like StaynTouch * Customer service experience * Excellent communication and organizational skills We are an equal opportunity employer and prohibit ...

Hotel Front Desk

Portland, ME

$14.50 - $18.50/hr

Experience with hotel reservations software, like StaynTouch * Customer service experience * Excellent communication and organizational skills We are an equal opportunity employer and prohibit ...

Hotel Front Desk

Portland, ME

$14.75 - $18.75/hr

Experience with hotel reservations software, like StaynTouch * Customer service experience * Excellent communication and organizational skills We are an equal opportunity employer and prohibit ...

Hotel Front Desk

Portland, ME ยท On-site

$14.50 - $18.25/hr

Experience with hotel reservations software, like StaynTouch * Customer service experience * Excellent communication and organizational skills We are an equal opportunity employer and prohibit ...

Front Desk Agent - Fairlane Hotel

Nashville, TN ยท On-site

$13.75 - $17.50/hr

Proficiency in hotel property management systems (StayNTouch experience is a plus). Flexibility to work evenings, weekends, holidays, and varying shifts. High school diploma or equivalent required ...

Accounting Coordinator

San Diego, CA ยท On-site

$21 - $25/hr

Experience with POS, PMS, or accounting systems (e.g., StayNTouch, Toast, GP, or similar) preferred * Ability to handle sensitive information with confidentiality and professionalism * Strong ...

Experience with POS, PMS, or accounting systems (e.g., StayNTouch, Toast, GP, or similar) preferred * Ability to handle sensitive information with confidentiality and professionalism * Strong ...

Rooms Manager

Portland, ME ยท On-site

$60K - $68K/yr

Proficiency in hotel management software such as StaynTouch * Excellent communication and interpersonal abilities * Desire to collaborate with other department heads * Able to work weekends, nights ...

Rooms Manager

Portland, ME ยท On-site

$60K - $68K/yr

Proficiency in hotel management software such as StaynTouch * Excellent communication and interpersonal abilities * Desire to collaborate with other department heads * Able to work weekends, nights ...

Mini-Bar Attendant - LSC

Austin, TX ยท On-site

$13.75 - $16.50/hr

Charge guest purchases accurately through the hotel property management system (StayNTouch) * Complete assigned side work and operational tasks * Assist with tray pickup from guest rooms when ...

Charge guest purchases accurately through the hotel property management system (StayNTouch) * Complete assigned side work and operational tasks * Assist with tray pickup from guest rooms when ...

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Stayntouch information

What are the key skills and qualifications needed to thrive as a Stayntouch PMS Specialist, and why are they important?

To thrive as a Stayntouch PMS Specialist, you need a solid understanding of hotel property management operations, ideally with experience in hospitality and familiarity with property management systems. Proficiency in using the Stayntouch cloud-based PMS platform, along with knowledge of related integrations and industry certifications, is highly valuable. Strong problem-solving, communication, and customer service skills help you effectively train staff and support clients. These abilities ensure efficient system implementation, seamless hotel operations, and high client satisfaction.

What are the main responsibilities of a Stayntouch Implementation Specialist during a typical client onboarding project?

As a Stayntouch Implementation Specialist, your main responsibilities during a client onboarding project include configuring the Stayntouch property management system to meet client needs, leading training sessions for hotel staff, and providing ongoing support throughout the transition. You'll collaborate closely with client teams, project managers, and technical support to ensure a smooth and timely rollout. This role requires strong communication skills, attention to detail, and the ability to troubleshoot issues as they arise. Successful specialists are adept at managing multiple projects simultaneously and enjoy helping hospitality clients optimize their operations.

What is Stayntouch?

Stayntouch is a cloud-based property management system (PMS) designed for hotels and hospitality businesses. It streamlines hotel operations such as front desk processes, reservations, housekeeping, and guest communication. The platform is known for its user-friendly interface, mobile accessibility, and integration capabilities with other hotel management tools. Stayntouch helps hotels improve efficiency, enhance guest experiences, and manage daily tasks from a single, centralized system.

What is the difference between Stayntouch vs Front Desk Agent?

FeatureStayntouchFront Desk Agent
Primary RoleHotel property management softwareGuest check-in/check-out and customer service
CredentialsSoftware proficiency, hospitality industry knowledgeCustomer service skills, hospitality experience
Work EnvironmentOffice-based, hotel management systemsHotel lobby, front desk
Employer UsageHotels, property management companiesHotels, resorts

Stayntouch is a hotel management software used by hospitality professionals, whereas a Front Desk Agent is a staff member providing guest services. While Stayntouch focuses on operational software, Front Desk Agents handle guest interactions directly. Both roles are essential in the hospitality industry but serve different functions.

More about Stayntouch jobs
What cities are hiring for Stayntouch jobs? Cities with the most Stayntouch job openings:
What states have the most Stayntouch jobs? States with the most job openings for Stayntouch jobs include:
What job categories do people searching Stayntouch jobs look for? The top searched job categories for Stayntouch jobs are:

$45.20K - $58.30K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

We're excited to offer a fantastic opportunity at Salt Fork Lodge & Conference Center for a motivated individual eager to join a dynamic team of sales professionals. This role is based inside one of Ohio's beautiful state parks, providing a unique and inspiring work environment. In addition to a competitive benefits package, you'll have the opportunity to earn quarterly incentives based on revenue performance-rewarding your success as you grow with the team.
Located in eastern Ohio, Salt Fork State Park encompasses a stunning landscape featuring forested hills, open meadows, and misty valleys decorated with winding streams. With thousands and thousands of acres of land and water, the park has something for every outdoor enthusiast. Boaters will appreciate the park's two marinas and eight launch ramps; hikers will be challenged by a trail system that offers a variety of lengths and levels of difficulty; history buffs can visit the historic Kennedy Stone House; and golfers will enjoy the top-rated 18-hole golf course. Overnight accommodations include a full-service resort lodge & deluxe vacation cabins.
We're looking for an experienced Sales & Catering Manager to join our team of dedicated meeting planners. We offer more than 6,500 square feet of flexible group meeting space and seven function rooms offering ample opportunity for group gatherings, catering, and team-building activities.
You will be directly responsible for managing all sales aspects of group events including but not limited to corporate events, family reunions, church groups, social events, day meetings, weddings, etc.
Full-time Salaried position offers Quarterly Incentives, health, dental, vision, life, short term disability, 401K, Incentives, PTO after 1 year of employment, free stays at the 9 Great Ohio Lodges and discounts in the restaurants and retail stores.
KNOWLEDGE, SKILLS and ABILITIES:
  • Prefer 4-year degree and 2 years event planning, catering & hotel sales experience.
  • Must be well organized, detail orientated, handle multiple events, have exceptional telephone etiquette and have outstanding customer service skills
  • Exhibits excellent listening and negotiation skills and the ability to ask open ended questions
  • Experience on StayNtouch, Front Desk system, and Delphi, Sales System or similar systems preferred
  • Must have proven communication skills both written and oral
  • Competence in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) required
  • Must remain flexible with schedule to accommodate business needs
  • Must be able to perform tasks in a safe manner and adhere to company policies and procedures

ESSENTIAL FUNCTIONS:
  • Handle group inquiries via email or phone call
  • Meets with coordinator or meeting planners in a professional and timely manner
  • Provides potential clients with necessary collateral and proposals if requested
  • Handles client requests and provides superior customer service
  • Handles incoming sales inquiries for space and rooms efficiently and professionally
  • Responds quickly and efficiently to walk in business and schedules appointments to coincide with business needs
  • Blocks sleeping rooms in StayNtouch and Delphi software systems
  • Assures blocking of event space, appropriate guest room to meeting space ratio
  • Determines, based on revenue management strategies and properties limitations, if that group event is a good piece of business for the property
  • Logs all activities with applicable notes in Delhi for incoming calls and booked groups; maintains daily updates and internal correspondence in the same program
  • Monitors receipt of signed contracts and deposit; enforces cut off dates for all events
  • Maintains accurate and professional working and master files for all accounts
  • Creates and distributes Banquet Event Orders (BEOs) to client and hotel staff
  • Practices regular use of Outlook email for company reports, correspondence with client needs and scheduling meetings or appointments
  • Works closely with banquet manager, executive chef, dining room/lounge manager, and other managers/supervisors to ensure that all requested needs are fulfilled
  • Attends the start of events to ensure set-up is complete and all is running smoothly
  • Achieves prospecting goals, outside sales may be required
  • Participate in the Sales Revolution calls, bi-weekly and Revenue Management discussions regarding leisure and group specials and promotions
  • Updates weekly catering forecast reports & various month end reports
  • Cross sell Salt Fork Golf Course & Sugar Tree Marina Rentals
  • Participate in property meetings and employee functions as required.
  • Performs other duties as assigned

About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws