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Stayntouch Jobs (NOW HIRING)

Kozy Hotel

Front Office Agent

Bedford, TX · On-site

$16/hr

Familiarity with hotel systems (StayNTouch is a bonus) is a plus * Ability to multitask and stay composed in a fast-paced environment * Flexibility to work mornings, evenings, weekends, and holidays ...

The Columns Hotel

Front Desk Agent

New Orleans, LA

$16 - $17/hr

Train to use hotel systems (StayNTouch, SiteMinder, Resy) to manage arrivals, processing payment as needed, and updating guest information and statuses * Properly answer guest inquiries with regards ...

Kozy Hotel Dallas

Night Audit

Bedford, TX

$16/hr

... StayNTouch is a bonus) is preferred Ability to work independently and remain alert during overnight hours Excellent communication and problem-solving skills Dependability and a calm, guest-first ...

K Hotel Fort Myers LLC

Night Audit

Fort Myers, FL

$13.25 - $17.50/hr

... StayNTouch is a bonus) is preferred Ability to work independently and remain alert during overnight hours Excellent communication and problem-solving skills Dependability and a calm, guest-first ...

Kompose Hotels

Night Audit

Kissimmee, FL · On-site

$17/hr

... StayNTouch is a bonus) is preferred • Ability to work independently and remain alert during overnight hours • Excellent communication and problem-solving skills • Dependability and a calm ...

Tally Capital Hotel

Front Office Agent

Tallahassee, FL · On-site

$16/hr

Familiarity with hotel systems (Oracle and StayNTouch is a bonus) is a plus * Ability to multitask and stay composed in a fast-paced environment * Flexibility to work mornings, evenings, weekends ...

The Columns Hotel

Night Auditor

New Orleans, LA

$20 - $25/hr

Train to use hotel systems (StayNTouch, SiteMinder, Resy) to manage arrivals, processing payment as needed, and updating guest information and statuses * Properly answer guest inquiries with regards ...

Kompose Hotels

Night Audit

Sarasota, FL · On-site

$16/hr

... StayNTouch is a bonus) is preferred • Ability to work independently and remain alert during overnight hours • Excellent communication and problem-solving skills • Dependability and a calm ...

Kompose Hotel

Front Office Agent

Kissimmee, FL · On-site

$16 - $18/hr

Familiarity with hotel systems (StayNTouch is a bonus) is a plus * Ability to multitask and stay composed in a fast-paced environment * Flexibility to work mornings, evenings, weekends, and holidays ...

Kozy Hotel Dallas

Front Office Agent

Bedford, TX

$16/hr

Familiarity with hotel systems (StayNTouch is a bonus) is a plus * Ability to multitask and stay composed in a fast-paced environment * Flexibility to work mornings, evenings, weekends, and holidays ...

Kompose Hotels

Front Office Agent

Kissimmee, FL

$16/hr

Familiarity with hotel systems (StayNTouch is a bonus) is a plus * Ability to multitask and stay composed in a fast-paced environment * Flexibility to work mornings, evenings, weekends, and holidays ...

International Drive Hotel

Front Office Agent

Orlando, FL · On-site

$16/hr

Familiarity with hotel systems (StayNTouch is a bonus) is a plus * Ability to multitask and stay composed in a fast-paced environment * Flexibility to work mornings, evenings, weekends, and holidays ...

Kozy Hotel

Night Audit

Bedford, TX · On-site

$16/hr

... StayNTouch is a bonus) is preferred • Ability to work independently and remain alert during overnight hours • Excellent communication and problem-solving skills • Dependability and a calm ...

Tropical Palms Hotel

Night Audit

Clearwater, FL · On-site

$16/hr

... StayNTouch is a bonus) is preferred • Ability to work independently and remain alert during overnight hours • Excellent communication and problem-solving skills • Dependability and a calm ...

Orlando Palms Hotel

Front Office Agent

Orlando, FL

$15/hr

Familiarity with hotel systems (StayNTouch is a bonus) is a plus * Ability to multitask and stay composed in a fast-paced environment * Flexibility to work mornings, evenings, weekends, and holidays ...

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Hotel Henrietta

Front Desk Agent

New Orleans, LA

$17 - $18/hr

Train to use hotel systems (StayNTouch, SiteMinder, Resy) to manage arrivals, processing payment as needed, and updating guest information and statuses * Properly answer guest inquiries with regards ...

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Stayntouch information

What are the key skills and qualifications needed to thrive as a Stayntouch PMS Specialist, and why are they important?

To thrive as a Stayntouch PMS Specialist, you need a solid understanding of hotel property management operations, ideally with experience in hospitality and familiarity with property management systems. Proficiency in using the Stayntouch cloud-based PMS platform, along with knowledge of related integrations and industry certifications, is highly valuable. Strong problem-solving, communication, and customer service skills help you effectively train staff and support clients. These abilities ensure efficient system implementation, seamless hotel operations, and high client satisfaction.

What are the main responsibilities of a Stayntouch Implementation Specialist during a typical client onboarding project?

As a Stayntouch Implementation Specialist, your main responsibilities during a client onboarding project include configuring the Stayntouch property management system to meet client needs, leading training sessions for hotel staff, and providing ongoing support throughout the transition. You'll collaborate closely with client teams, project managers, and technical support to ensure a smooth and timely rollout. This role requires strong communication skills, attention to detail, and the ability to troubleshoot issues as they arise. Successful specialists are adept at managing multiple projects simultaneously and enjoy helping hospitality clients optimize their operations.

What is Stayntouch?

Stayntouch is a cloud-based property management system (PMS) designed for hotels and hospitality businesses. It streamlines hotel operations such as front desk processes, reservations, housekeeping, and guest communication. The platform is known for its user-friendly interface, mobile accessibility, and integration capabilities with other hotel management tools. Stayntouch helps hotels improve efficiency, enhance guest experiences, and manage daily tasks from a single, centralized system.

What is the difference between Stayntouch vs Front Desk Agent?

FeatureStayntouchFront Desk Agent
Primary RoleHotel property management softwareGuest check-in/check-out and customer service
CredentialsSoftware proficiency, hospitality industry knowledgeCustomer service skills, hospitality experience
Work EnvironmentOffice-based, hotel management systemsHotel lobby, front desk
Employer UsageHotels, property management companiesHotels, resorts

Stayntouch is a hotel management software used by hospitality professionals, whereas a Front Desk Agent is a staff member providing guest services. While Stayntouch focuses on operational software, Front Desk Agents handle guest interactions directly. Both roles are essential in the hospitality industry but serve different functions.

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Stayntouch jobs near you

Front Office Agent

Kompose Boutique Resort at Theme Parks

Kissimmee, FL • On-site

$16 - $18/hr

Other

Medical, Dental, Vision, PTO

Posted 16 days ago

Job description

Description

Join the team that's redefining hospitality. Kompose Hotel blends modern design, smart technology, and personalized service to create a guest experience that's anything but ordinary. We're seeking a Front Desk Agent who thrives on connection, precision, and delivering moments of delight.

What You'll Do

As a Front Desk Agent, you'll be the face of Kompose-welcoming guests, solving problems, and setting the tone for a seamless stay. Your responsibilities will include:

  • Greeting guests with warmth and professionalism, ensuring a smooth check-in and check-out process
  • Managing reservations, room assignments, and guest inquiries via phone, email, and in person
  • Handling payments, verifying IDs, and maintaining accurate records in our property management system
  • Resolving guest concerns with empathy and efficiency, escalating issues when needed
  • Coordinating with housekeeping and maintenance to ensure room readiness and guest satisfaction
  • Promoting hotel amenities, local attractions, and upselling services when appropriate
  • Maintaining a clean, organized, and secure front desk environment

Requirements

What You Bring

We're looking for someone who's sharp, personable, and ready to grow. Ideal candidates will have:

  • Previous front desk or customer service experience (hospitality preferred)
  • Strong communication skills and a calm, solution-oriented approach
  • Familiarity with hotel systems (StayNTouch is a bonus) is a plus
  • Ability to multitask and stay composed in a fast-paced environment
  • Flexibility to work mornings, evenings, weekends, and holidays as needed
  • A team-first attitude and a genuine desire to make guests feel welcome

What We Offer

  • Competitive hourly pay
  • Paid time off and holiday pay
  • Health benefits including fulling company paid medical, dental and vision
  • Employee discounts on hotel stays and amenities
  • Opportunities for advancement and cross-training
  • A stylish, supportive work environment where your ideas matter

Ready to join a hotel that's anything but cookie-cutter? Apply now and bring your personality, professionalism, and passion to Kompose Hotel.

Apply