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Stayntouch Jobs (NOW HIRING)

Atlantic Sands

General Manager

Rehoboth Beach, DE · On-site

Support the Rooms Division team during the PMS transition to Stayntouch * Assist in integrating key systems, including Stayntouch, Akia, and SynXis * Coach and develop the Front Desk team to elevate ...

The Northport Hotel

PartTime Night Auditor

Northport, NY

$15.75 - $21/hr

StaynTouch PMS experience is a plus. Ability to multitask and maintain a friendly, professional demeanor at all times. Key Responsibilities: Greet and assist guests, ensuring a positive experience.

Tropical Palms Clearwater

Night Audit

Clearwater, FL · On-site

$16/hr

... StayNTouch is a bonus) is preferred Ability to work independently and remain alert during overnight hours Excellent communication and problem-solving skills Dependability and a calm, guest-first ...

Orlando Palms Hotel

Night Audit

Orlando, FL · On-site

$16/hr

... StayNTouch is a bonus) is preferred • Ability to work independently and remain alert during overnight hours • Excellent communication and problem-solving skills • Dependability and a calm ...

Kompose Hotel

Night Audit

Sarasota, FL · On-site

$16/hr

... StayNTouch is a bonus) is preferred • Ability to work independently and remain alert during overnight hours • Excellent communication and problem-solving skills • Dependability and a calm ...

Kompose Hotels

Night Audit

Sarasota, FL · On-site

$16/hr

... StayNTouch is a bonus) is preferred • Ability to work independently and remain alert during overnight hours • Excellent communication and problem-solving skills • Dependability and a calm ...

Kompose Hotels

Night Audit

Kissimmee, FL

$17/hr

... StayNTouch is a bonus) is preferred • Ability to work independently and remain alert during overnight hours • Excellent communication and problem-solving skills • Dependability and a calm ...

Salt Fork Lodge

Reservationist

Kimbolton, OH

$14.75 - $19.25/hr

Maintains StayNTouch database by entering information correctly * Updates job knowledge by participating in educational opportunities; attends mandatory training sessions to stay updated on product ...

International Drive Hotel

Front Office Agent

Orlando, FL · On-site

$16/hr

Familiarity with hotel systems (StayNTouch is a bonus) is a plus * Ability to multitask and stay composed in a fast-paced environment * Flexibility to work mornings, evenings, weekends, and holidays ...

Kompose Hotel

Night Audit

Kissimmee, FL · On-site

$17/hr

... StayNTouch is a bonus) is preferred • Ability to work independently and remain alert during overnight hours • Excellent communication and problem-solving skills • Dependability and a calm ...

Salt Fork Lodge

Sales and Catering Manager

Kimbolton, OH

$45.20K - $58.30K/yr

Experience on StayNtouch, Front Desk system, and Delphi, Sales System or similar systems preferred * Must have proven communication skills both written and oral * Competence in Microsoft Office ...

Salt Fork Lodge

Sales and Catering Manager

Kimbolton, OH · On-site

$45.20K - $58.30K/yr

Experience on StayNtouch, Front Desk system, and Delphi, Sales System or similar systems preferred * Must have proven communication skills both written and oral * Competence in Microsoft Office ...

Salt Fork Lodge

Sales and Catering Manager

Kimbolton, OH

$45.20K - $58.30K/yr

Experience on StayNtouch, Front Desk system, and Delphi, Sales System or similar systems preferred * Must have proven communication skills both written and oral * Competence in Microsoft Office ...

Orlando Palms Hotel

Night Audit

Orlando, FL

$16/hr

... StayNTouch is a bonus) is preferred Ability to work independently and remain alert during overnight hours Excellent communication and problem-solving skills Dependability and a calm, guest-first ...

Candlewood Suites

Front Office Agent

Fort Myers, FL · On-site

$18/hr

... StayNTouch is a bonus) is a plus • Ability to multitask and stay composed in a fast-paced environment • Flexibility to work mornings, evenings, weekends, and holidays as needed • A team-first ...

Candlewood Suites

Night Audit

Fort Myers, FL · On-site

$13.25 - $17.50/hr

... StayNTouch is a bonus) is preferred • Ability to work independently and remain alert during overnight hours • Excellent communication and problem-solving skills • Dependability and a calm ...

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Stayntouch information

What are the key skills and qualifications needed to thrive as a Stayntouch PMS Specialist, and why are they important?

To thrive as a Stayntouch PMS Specialist, you need a solid understanding of hotel property management operations, ideally with experience in hospitality and familiarity with property management systems. Proficiency in using the Stayntouch cloud-based PMS platform, along with knowledge of related integrations and industry certifications, is highly valuable. Strong problem-solving, communication, and customer service skills help you effectively train staff and support clients. These abilities ensure efficient system implementation, seamless hotel operations, and high client satisfaction.

What are the main responsibilities of a Stayntouch Implementation Specialist during a typical client onboarding project?

As a Stayntouch Implementation Specialist, your main responsibilities during a client onboarding project include configuring the Stayntouch property management system to meet client needs, leading training sessions for hotel staff, and providing ongoing support throughout the transition. You'll collaborate closely with client teams, project managers, and technical support to ensure a smooth and timely rollout. This role requires strong communication skills, attention to detail, and the ability to troubleshoot issues as they arise. Successful specialists are adept at managing multiple projects simultaneously and enjoy helping hospitality clients optimize their operations.

What is Stayntouch?

Stayntouch is a cloud-based property management system (PMS) designed for hotels and hospitality businesses. It streamlines hotel operations such as front desk processes, reservations, housekeeping, and guest communication. The platform is known for its user-friendly interface, mobile accessibility, and integration capabilities with other hotel management tools. Stayntouch helps hotels improve efficiency, enhance guest experiences, and manage daily tasks from a single, centralized system.

What is the difference between Stayntouch vs Front Desk Agent?

FeatureStayntouchFront Desk Agent
Primary RoleHotel property management softwareGuest check-in/check-out and customer service
CredentialsSoftware proficiency, hospitality industry knowledgeCustomer service skills, hospitality experience
Work EnvironmentOffice-based, hotel management systemsHotel lobby, front desk
Employer UsageHotels, property management companiesHotels, resorts

Stayntouch is a hotel management software used by hospitality professionals, whereas a Front Desk Agent is a staff member providing guest services. While Stayntouch focuses on operational software, Front Desk Agents handle guest interactions directly. Both roles are essential in the hospitality industry but serve different functions.

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Stayntouch jobs near you

General Manager

Atlantic Sands

Rehoboth Beach, DE • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 28 days ago

Job description

The Opportunity

We are open to:

  • A current General Manager (ideally from a franchised background) seeking a more entrepreneurial, hands-on environment
    OR
  • A high-performing Rooms Division Manager ready to take the next step into a General Manager role

Both profiles will be considered under the same leadership expectations.

Immediate Impact Role

This is an immediate hire, with initial placement at Atlantic Sands Hotel (188 rooms), where you will:

  • Support the Rooms Division team during the PMS transition to Stayntouch
  • Assist in integrating key systems, including Stayntouch, Akia, and SynXis
  • Coach and develop the Front Desk team to elevate guest experience and drive room revenue
  • Collaborate closely with Group Sales, HR, and Sales & Marketing leadership

Future Role

Upon completion of the newly acquired 80-room property, you will transition to the General Manager role at that location, having already embedded yourself in the company culture and leadership structure to ensure a seamless opening and operational handover.

Key Responsibilities

  • Lead all hotel operations with a strong focus on Rooms Division performance
  • Drive revenue growth through effective yield management and guest experience excellence
  • Build, mentor, and inspire high-performing teams
  • Oversee PMS transition (RoomMaster → Stayntouch) and system integrations
  • Ensure operational efficiency and brand standards are aligned with independent positioning
  • Collaborate across departments to maximize performance and guest satisfaction

What We’re Looking For

  • Proven leadership experience in hotel operations (Rooms Division or General Management)
  • Strong understanding of PMS platforms (Stayntouch experience a plus)
  • Experience with distribution systems (e.g., SynXis) and guest communication platforms (e.g., Akia)
  • A hands-on, entrepreneurial mindset suited to independent properties
  • Passion for guest experience, team development, and revenue performance
  • Ability to thrive in a fast-paced, evolving environment

Why Join Us

  • Be part of a growing independent hotel group with a clear vision
  • Opportunity to step into a General Manager role with structured support
  • Hands-on involvement in a property transition and systems implementation
  • Work in one of Delaware’s most vibrant coastal destinations
  • Competitive compensation package based on experience to include health, vision, and dental, vacation, and PTO.

If you're ready to take ownership of a property and grow with a forward-thinking hospitality group, we’d like to hear from you.

Apply now on Indeed/Ian if LinkedIn.