Front Desk Agent
$13.50 - $17/hr
Experience with hotel reservations software, like StayNTouch and Silverware * Customer service experience * Excellent communication and organizational skills * Ability to stand for long periods of ...
Front Desk Agent
$13.50 - $17/hr
Experience with hotel reservations software, like StayNTouch and Silverware * Customer service experience * Excellent communication and organizational skills * Ability to stand for long periods of ...
Front Desk Agent
$13.50 - $17/hr
Experience with hotel reservations software, like StayNTouch and Silverware * Customer service experience * Excellent communication and organizational skills * Ability to stand for long periods of ...
Front Desk Agent
$13.50 - $17/hr
Experience with hotel reservations software, like StayNTouch and Silverware * Customer service experience * Excellent communication and organizational skills * Ability to stand for long periods of ...
Front Desk Agent
Newbury Township, OH · On-site
$13 - $16.50/hr
Experience with hotel reservations software, like StayNTouch and Silverware * Customer service experience * Excellent communication and organizational skills * Ability to stand for long periods of ...
Quick apply
Front Desk Agent
Newbury Township, OH · On-site
$13 - $16.50/hr
Experience with hotel reservations software, like StayNTouch and Silverware * Customer service experience * Excellent communication and organizational skills * Ability to stand for long periods of ...
Front Desk Agent
Newbury, OH · On-site
$13.50 - $17/hr
Experience with hotel reservations software, like StayNTouch and Silverware * Customer service experience * Excellent communication and organizational skills * Ability to stand for long periods of ...
Front Desk Agent
Newbury, OH · On-site
$13.50 - $17/hr
Experience with hotel reservations software, like StayNTouch and Silverware * Customer service experience * Excellent communication and organizational skills * Ability to stand for long periods of ...
Front Desk Agent
Newbury, OH · On-site
$13.50 - $17/hr
Experience with hotel reservations software, like StayNTouch and Silverware * Customer service experience * Excellent communication and organizational skills * Ability to stand for long periods of ...
Front Desk Agent
Newbury, OH · On-site
$13.50 - $17/hr
Experience with hotel reservations software, like StayNTouch and Silverware * Customer service experience * Excellent communication and organizational skills * Ability to stand for long periods of ...
Stayntouch information
What is Stayntouch?
Stayntouch is a cloud-based property management system (PMS) designed for hotels and hospitality businesses. It streamlines hotel operations such as front desk processes, reservations, housekeeping, and guest communication. The platform is known for its user-friendly interface, mobile accessibility, and integration capabilities with other hotel management tools. Stayntouch helps hotels improve efficiency, enhance guest experiences, and manage daily tasks from a single, centralized system.
What are the key skills and qualifications needed to thrive as a Stayntouch PMS Specialist?
To thrive as a Stayntouch PMS Specialist, you need a solid understanding of hotel property management operations, ideally with experience in hospitality and familiarity with property management systems. Proficiency in using the Stayntouch cloud-based PMS platform, along with knowledge of related integrations and industry certifications, is highly valuable. Strong problem-solving, communication, and customer service skills help you effectively train staff and support clients. These abilities ensure efficient system implementation, seamless hotel operations, and high client satisfaction.
What are the main responsibilities of a Stayntouch Implementation Specialist during a typical client onboarding project?
As a Stayntouch Implementation Specialist, your main responsibilities during a client onboarding project include configuring the Stayntouch property management system to meet client needs, leading training sessions for hotel staff, and providing ongoing support throughout the transition. You'll collaborate closely with client teams, project managers, and technical support to ensure a smooth and timely rollout. This role requires strong communication skills, attention to detail, and the ability to troubleshoot issues as they arise. Successful specialists are adept at managing multiple projects simultaneously and enjoy helping hospitality clients optimize their operations.
What is the difference between Stayntouch vs Front Desk Agent?
| Feature | Stayntouch | Front Desk Agent |
|---|---|---|
| Primary Role | Hotel property management software | Guest check-in/check-out and customer service |
| Credentials | Software proficiency, hospitality industry knowledge | Customer service skills, hospitality experience |
| Work Environment | Office-based, hotel management systems | Hotel lobby, front desk |
| Employer Usage | Hotels, property management companies | Hotels, resorts |
Stayntouch is a hotel management software used by hospitality professionals, whereas a Front Desk Agent is a staff member providing guest services. While Stayntouch focuses on operational software, Front Desk Agents handle guest interactions directly. Both roles are essential in the hospitality industry but serve different functions.
What are popular job titles related to Stayntouch jobs in Ohio?
For Stayntouch jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Stayntouch jobs in Ohio look for?
The top searched job categories for Stayntouch jobs in Ohio are:
Front Desk Agent
Newbury, OH
Punderson Manor Lodge
$13.50 - $17/hr
Full-time
Re-posted 4 days ago
Job description
Job Summary: We are looking to add an upbeat Front Desk Agent to Punderson Manor's team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Close reservations by checking out the room at departure and explain folio if needed. Act as the main point of contact for our guests to best assist their needs with a friendly and helpful attitude.
This position is temporary and hours depend on availability. Candidates must have weekend availability; shifts are 7-3 AM or 3-11 PM.
Benefits
- Use of recreational facilities
- Meal Plan
- Referral Bonus
- Room, Retail, and Food Discount
- Free Stays at other Great Ohio Lodges
Wage: 15.00
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates, and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Qualifications
- Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role- preferred but not required
- Experience with hotel reservations software, like StayNTouch and Silverware
- Customer service experience
- Excellent communication and organizational skills
- Ability to stand for long periods of time and use of stairs required
About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.