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State Insurance Jobs in Massachusetts (NOW HIRING)

Experience with state insurance department regulatory and licensing filings preferred * Strong experience with corporate governance work, including preparation of board of directors meeting materials ...

Experience with State Government Health and Human Services (HHS) programs and State Insurance Exchanges is a plus (i.e.: The MA HIX/IES system is an eligibility and enrollment application operating ...

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State Insurance information

What is a state insurance agent?

State Insurance agents are professionals who help individuals, families, and businesses find and purchase insurance policies provided by state-backed or state-regulated insurance companies. They assess clients' needs, explain available coverage options, and assist with paperwork and claims. Their goal is to ensure clients have the appropriate insurance protection, such as auto, home, or business insurance, while complying with state regulations.

What are the key skills and qualifications needed to thrive as a state insurance agent?

To excel as a State Insurance Agent, you generally need strong knowledge of insurance products, state-specific regulations, and a relevant license to sell insurance in your jurisdiction. Familiarity with insurance management software, customer relationship management (CRM) systems, and digital quoting tools is often required. Exceptional interpersonal skills, active listening, and persuasive communication help build trust and effectively serve clients. These capabilities ensure agents can provide accurate advice, maintain compliance, and drive customer satisfaction in a highly regulated industry.

What are some common challenges faced by professionals working in state insurance roles, and how can they be addressed?

Professionals in State Insurance roles often encounter challenges such as managing complex regulatory requirements, adapting to policy changes, and handling high volumes of claims or inquiries during peak periods. Staying updated on relevant state laws and ongoing professional development can help address these challenges. Collaboration with legal teams and regular training enable staff to maintain compliance and provide accurate information to policyholders. Additionally, effective time management and the use of modern claims processing systems can streamline workflows and improve service quality.

What is the difference between State Insurance vs Insurance Agent?

AspectState InsuranceInsurance Agent
CredentialsVaries by state; may require licensing and specific certificationsLicensing required; varies by state and insurance type
Work EnvironmentTypically government or state agency officesIndependent or agency-based, client-facing
Employer & Industry UsageState agencies providing insurance programsPrivate agencies or independent practices
Common Search & ComparisonUnderstanding government insurance optionsFinding insurance coverage and policies

State Insurance generally refers to government-run insurance programs or agencies, while Insurance Agents are professionals who sell and manage various insurance policies. The two roles often overlap in licensing and industry terminology but differ in their work environment and employer type.

What are popular job titles related to State Insurance jobs in Massachusetts?

For State Insurance jobs in Massachusetts, the most frequently searched job titles are:

What cities in Massachusetts are hiring for State Insurance jobs?

Cities in Massachusetts with the most State Insurance job openings:

Infographic showing various State Insurance job openings in Massachusetts as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 95% In-person, and 5% Remote job distribution.

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


CopperPoint Insurance Companies rating

8.9

Company rating: 8.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

47th of 311 rated insurance


Job description

CopperPoint has an exciting opportunity for a Compliance Specialist. In this role, you'll help develop and administer an effective regulatory compliance program that ensures adherence to state regulatory and statutory requirements. You'll research and resolve compliance issues, communicate with regulators, and support the organization's commitment to maintaining a strong culture of compliance while partnering with internal teams to identify risks, implement solutions, and promote regulatory best practices.

Job Responsibilities:

  •  Participates in the administration and oversight of compliance programs for all jurisdictions and product lines written by CopperPoint
    • Works with the CCO, VP Compliance, Legal Compliance team and Compliance Oversight Committee to assist CopperPoint departments to develop and implement compliance programs that include: identification of applicable regulatory requirements, creating control plans to ensure compliance, monitoring for changes to compliance requirements, identifying areas of non-compliance and implementing and tracking actions to restore compliance
  • Assists in coordinating and administering licenses held by the CopperPoint group and in making required filings to maintain those licenses with state insurance departments, secretaries of state, corporation commissions, etc.
  • Coordinates and maintains log of responses to regulatory matters and/or inquiries from regulators
  • Works with attorneys and Compliance team to research, document, communicate and track compliance-related legal and regulatory changes and information arising from bulletins and other information issued by regulatory and non-regulatory authorities (including APCIA, NAMIC, NAIC, NCCI, ISO and AAIS) affecting lines of business written by CopperPoint and follows up to ensure implementation of necessary changes
  • Assists in reviewing new and revised insurance products, policies and other required forms to ensure compliance with state regulatory and statutory requirements and in making required filings
  • Assists in coordinating regulatory examinations and audits (i.e. financial exams, market conduct exams) and responses to data calls and surveys
  • Manages regulatory/compliance software as needed
  • Perform other compliance, legal and administrative tasks
  • Supports the Compliance Committee, ad-hoc and special projects
  • Helps to develop, implement and continually improve processes and procedures
  • Prepares reports and metrics for the compliance team, as needed
  • Agency appointments made consistent with industry standards

Qualifications/Competencies:

  • Bachelor’s Degree and a minimum of 1-year previous experience in corporate compliance, legal, risk management, insurance compliance or internal audit environment preferred.  Corporate regulatory compliance experience is a strong plus.   
  • Research skills to perform legal and compliance research using online insurance and legal resources
  • Organizational skills to effectively and efficiently work with large volumes of documents and data
  • Ability to analyze complex compliance issues, evaluate alternatives, and recommend creative solutions
  • Effective presentation skills
  • Teaming skills
  • Strong analytical skills with the ability to successfully manage and prioritize multiple tasks
  • Advanced skill in Excel, Adobe Acrobat and Microsoft Word, including redlining/tracked changes to contracts during negotiations.
  • Proficient with collaboration software including Teams and SharePoint.
  • Self-driven with a desire to independently expand knowledge on relevant legal, compliance and business topics
  • Strong initiative and problem-solving skills
  • Detail oriented
  • Research and analytical skills
  • Willingness to research unfamiliar areas and gain expertise
  • Ability to maintain strict confidentiality of sensitive information
  • Strong work ethic with ability to work independently

Benefits:

  • Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan.
  • We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and Employee Assistance Plan).
  • Employees will accrue 0.0769 hours of Paid Time Off (PTO) per paid hour, which may total 20 days a year. In addition, employees will also receive 10 paid holidays throughout the calendar year.

Salary Range:

  • $70,000.00 - $90,000.00 annually
  • Compensation may vary dependent on skills, experience, education, and geographical location.
  • In addition to base salary, compensation may include an annual discretionary bonus.

Founded in 1925, CopperPoint Insurance Companies is a leading provider of workers’ compensation and commercial insurance solutions. With an expanded Line of insurance products and a growing ten-state footprint in the western United States, CopperPoint embodies stability for policyholders in Alaska, Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, and Washington. CopperPoint Mutual Insurance Holding Company is the corporate parent of Arizona-based CopperPoint Insurance Companies, Alaska National Insurance Company, and other CopperPoint Insurance Entities.

CopperPoint’s culture of compassion extends to the community through employee volunteerism, corporate matching, Board service, program sponsorships, and in-kind contributions. We empower employees by providing 12 hours of paid volunteer time annually and matching their personal contributions to the charities of their choice up to $500 per year. In 2020, CopperPoint employees reported 3,500 volunteer hours.

CopperPoint offers a competitive compensation package and comprehensive benefits package including major medical, dental, vision and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement and other education benefits and business casual dress. CopperPoint is an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by state, federal or local law. CopperPoint maintains a drug-free workplace.

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