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Insurance Account Jobs in Massachusetts (NOW HIRING)

The Jonus Group

Personal Insurance Account Manager

Salem, MA · On-site

$49K - $66K/yr

Personal Insurance Account Manager Established agency seeking an outgoing, personable individual to provide timely quotes, recognize cross selling opportunities and provide exceptional customer ...

CPS

Personal Lines Insurance Account Manager

Swampscott, MA · On-site

$60K - $75K/yr

Personal Lines Insurance Account Manager Location: Wyoma, MA (In office) Department: Personal Lines Insurance Job Overview: We are seeking an experienced Personal Lines Account Manager. In this role ...

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Make Your Move

Personal Insurance Account Manager

Woburn, MA · On-site

$49K - $66K/yr

Personal Insurance Account Manager Salem Five is a growing regional financial services organization with a rich history of over 170 years. As an independent bank, we are deeply rooted in the ...

The Jonus Group

Personal Insurance Account Manager

Lynn, MA · On-site

$50K - $80K/yr

The ideal candidate will bring a strong background in personal lines insurance, a passion for client service, and the ability to manage accounts from start to finish. If you are looking for a dynamic ...

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Showing results 1-20

All JobsInsurance Account JobsInsurance Account Jobs in Massachusetts

Insurance Account information

See Massachusetts salary details

$36.6K

$75.5K

$111.4K

How much do insurance account jobs pay per year?

As of Jul 29, 2026, the average yearly pay for insurance account in Massachusetts is $75,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $87,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Account Manager, and why are they important?

To thrive as an Insurance Account Manager, you need strong knowledge of insurance products, policy underwriting, and account management, often supported by a relevant degree or insurance certification. Familiarity with customer relationship management (CRM) software, quoting systems, and industry-specific platforms is typically required. Excellent communication, negotiation, and problem-solving skills help build client trust and resolve issues efficiently. These competencies are vital for retaining clients, expanding accounts, and ensuring compliance in a competitive insurance market.

What is the difference between Insurance Account and Insurance Agent?

AspectInsurance AccountInsurance Agent
CredentialsTypically requires licensing and sometimes certification depending on stateRequires licensing and certification to sell insurance products
Work EnvironmentOffice-based, handling client accounts and policy managementFieldwork and client meetings, selling policies
Employer & Industry UsageInsurance companies, brokerages, financial institutionsInsurance agencies, brokerages, independent agents
Primary RoleManaging existing client accounts, policy servicingSelling new insurance policies, acquiring clients

Insurance Account professionals focus on managing and servicing existing insurance policies within companies or brokerages, ensuring client satisfaction. Insurance Agents primarily sell insurance policies and acquire new clients. While both roles require licensing, their daily tasks and responsibilities differ significantly.

What are some common challenges faced by Insurance Account Managers and how can they be addressed?

Insurance Account Managers often juggle multiple clients with diverse needs, which can lead to conflicting priorities and tight deadlines. Building strong organizational skills and maintaining clear communication with both clients and internal teams can help manage these challenges effectively. Staying updated on industry regulations and product offerings is also crucial to provide accurate advice. Regularly collaborating with underwriters, claims specialists, and sales teams ensures smooth policy management and helps deliver exceptional client service.

What are Insurance Accounts?

Insurance accounts refer to the portfolios or records managed by insurance professionals that track the policies, premiums, claims, and client information for individuals or businesses. These accounts are essential for organizing customer data, ensuring coverage is up-to-date, processing renewals, and handling claims. Insurance account managers or representatives play a key role in maintaining client relationships and ensuring their insurance needs are met efficiently.
What are the most commonly searched types of Insurance Account jobs in Massachusetts? The most popular types of Insurance Account jobs in Massachusetts are:
What cities in Massachusetts are hiring for Insurance Account jobs? Cities in Massachusetts with the most Insurance Account job openings:
Insurance Account jobs near you
Infographic showing various Insurance Account job openings in Massachusetts as of July 2026, with employment types broken down into 83% Full Time, 12% Part Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $75,550 per year, or $36.3 per hour.

Insurance Account Manager

Townsend Insurance Group

Danvers, MA • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Insurance Account Manager | $60,000 to $75,000 Salaried

Work Schedule: Monday through Friday | 9:00am to 5:00pm

Location: Danvers MA

Job Duties:

  • This role is ideal for a service-driven professional who thrives in a fast-paced environment, values strong client relationships, and enjoys working as part of a collaborative team.
  • You'll play a key role in delivering responsive day-to-day service, maintaining account accuracy, and supporting both client retention and growth.
  • Manage a portfolio of personal and commercial lines accounts, building and maintaining strong client relationships through responsive, high-quality service
  • Respond promptly to client inquiries, service requests, and issues to ensure a high level of customer satisfaction
  • Review client exposures and existing policies to ensure appropriate coverage; process policy updates and changes as needed
  • Collaborate with producers to support new business, including quoting, binding, and onboarding new accounts
  • Deliver accurate, timely day-to-day service while effectively prioritizing workload to meet deadlines and service standards
  • Monitor carrier turnaround times and follow up on policies, endorsements, and claims to ensure efficient processing
  • Conduct regular account reviews focused on retention, coverage accuracy, and identifying cross-selling opportunities

What You Start Out With:

  • Established client base and strong carrier relationships across MA, NH, ME, and CT
  • Opportunity to manage a diverse book with the support you need to succeed
  • Close collaboration with experienced producers and team members who genuinely support one another
  • Long-term growth potential within a stable, community-focused agency

Townsend Insurance Group | Danvers MA

We are a local independent insurance agency, specializing in a wide range of insurance products for personal and business needs. We pride ourselves on wonderful customer service and being attentive to their needs, we do not work for insurance carriers; we work to serve our customers.

Benefits:

  • Health, Dental, and Vison Insurance,
  • 401K with employee contribution,
  • 2 Weeks (80 hours) Paid Vacation Time - Accrued,
  • 6 Sick Days Per Year,
  • 2 Personal Days,
  • 9 Paid Holidays,
  • 3 Floating Holidays (Presidents Day, Columbus Day, and Veterans Day),
  • 12 Hours of Volunteer Time

Qualifications:

  • 3-5 years of prior insurance industry experience preferred
  • High school diploma or the recognized equivalent, required
  • Must have an active P and C License
  • Proficient in the use of Windows programs including Outlook, Word and Excel