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Insurance Account Jobs in Massachusetts (NOW HIRING)

CPS

Personal Lines Insurance Account Manager

Swampscott, MA · On-site

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Personal Lines Insurance Account Manager Location: Wyoma, MA (In office) Department: Personal Lines Insurance Job Overview: We are seeking an experienced Personal Lines Account Manager. In this role ...

SFB

Personal Insurance Account Manager

Woburn, MA · On-site

$49K - $66K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... Account Management: * Manage a diverse book of personal lines customers, providing tailored and initiative-taking service. * Respond to complex customer inquiries and issues regarding their insurance ...

SFB

Personal Insurance Account Manager

Woburn, MA · On-site

$48K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... Account Management: * Manage a diverse book of personal lines customers, providing tailored and initiative-taking service. * Respond to complex customer inquiries and issues regarding their insurance ...

Make Your Move

Personal Insurance Account Manager

Plymouth, MA · On-site

$49K - $66K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... Account Management: * Manage a diverse book of personal lines customers, providing tailored and initiative-taking service. * Respond to complex customer inquiries and issues regarding their insurance ...

Salem Five Bank

Personal Insurance Account Manager

Woburn, MA

$48K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... Account Management: * Manage a diverse book of personal lines customers, providing tailored and initiative-taking service. * Respond to complex customer inquiries and issues regarding their insurance ...

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Showing results 1-20

All JobsInsurance Account JobsInsurance Account Jobs in Massachusetts

Insurance Account information

See Massachusetts salary details

$36.6K

$75.5K

$111.4K

How much do insurance account jobs pay per year?

As of Aug 19, 2026, the average yearly pay for insurance account in Massachusetts is $75,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $87,900.00 per year, depending on experience, location, and employer.

What is an insurance account?

Insurance accounts refer to the portfolios or records managed by insurance professionals that track the policies, premiums, claims, and client information for individuals or businesses. These accounts are essential for organizing customer data, ensuring coverage is up-to-date, processing renewals, and handling claims. Insurance account managers or representatives play a key role in maintaining client relationships and ensuring their insurance needs are met efficiently.

What are the key skills and qualifications needed to thrive as an insurance account manager?

To thrive as an Insurance Account Manager, you need strong knowledge of insurance products, policy underwriting, and account management, often supported by a relevant degree or insurance certification. Familiarity with customer relationship management (CRM) software, quoting systems, and industry-specific platforms is typically required. Excellent communication, negotiation, and problem-solving skills help build client trust and resolve issues efficiently. These competencies are vital for retaining clients, expanding accounts, and ensuring compliance in a competitive insurance market.

What are some common challenges faced by insurance account managers and how can they be addressed?

Insurance Account Managers often juggle multiple clients with diverse needs, which can lead to conflicting priorities and tight deadlines. Building strong organizational skills and maintaining clear communication with both clients and internal teams can help manage these challenges effectively. Staying updated on industry regulations and product offerings is also crucial to provide accurate advice. Regularly collaborating with underwriters, claims specialists, and sales teams ensures smooth policy management and helps deliver exceptional client service.

What is the difference between Insurance Account and Insurance Agent?

AspectInsurance AccountInsurance Agent
CredentialsTypically requires licensing and sometimes certification depending on stateRequires licensing and certification to sell insurance products
Work EnvironmentOffice-based, handling client accounts and policy managementFieldwork and client meetings, selling policies
Employer & Industry UsageInsurance companies, brokerages, financial institutionsInsurance agencies, brokerages, independent agents
Primary RoleManaging existing client accounts, policy servicingSelling new insurance policies, acquiring clients

Insurance Account professionals focus on managing and servicing existing insurance policies within companies or brokerages, ensuring client satisfaction. Insurance Agents primarily sell insurance policies and acquire new clients. While both roles require licensing, their daily tasks and responsibilities differ significantly.

Is a career in insurance worth it?

A career as an insurance account professional offers stability, with opportunities in sales, customer service, and claims processing. It often requires strong communication skills and industry certifications, and can provide a steady income with potential for advancement.

What does an insurance account manager do?

An insurance account manager oversees client accounts, manages policy renewals, processes claims, and provides customer service to ensure client satisfaction. They often use insurance management software and need strong communication and organizational skills to handle multiple accounts effectively.

Which role in insurance pays the most?

In insurance, executive roles such as Chief Underwriting Officer or Chief Risk Officer typically have the highest salaries, often exceeding six figures annually. These positions require extensive experience, leadership skills, and industry knowledge, and they oversee large teams and strategic decision-making within insurance companies.

What are the most commonly searched types of Insurance Account jobs in Massachusetts?

The most popular types of Insurance Account jobs in Massachusetts are:

What are popular job titles related to Insurance Account jobs in Massachusetts?

For Insurance Account jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Insurance Account jobs in Massachusetts look for?

The top searched job categories for Insurance Account jobs in Massachusetts are:

What cities in Massachusetts are hiring for Insurance Account jobs?

Cities in Massachusetts with the most Insurance Account job openings:

Insurance Account jobs near you
Infographic showing various Insurance Account job openings in Massachusetts as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $75,550 per year, or $36.3 per hour.

Insurance Account Manager

Taylor Ins. Agency, LLC dba Easton Ins. Agency

South Easton, MA • On-site

$25 - $30/hr

Full-time

PTO

Re-posted 9 days ago

Job description

Join a team that cares about our customers and you! Taylor Ins. Agency, LLC dba Easton Ins. Agency in Easton, Massachusetts, is looking for an experienced and committed individual to join our team as a Full or Part -Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.


Benefits

Hourly Base Salary Based on Experience

Flexible Schedule

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

Mon-Fri Schedule


Responsibilities
  • Manage and service a book of personal lines clients, including quoting, policy changes, and renewals
  • Provide support on commercial lines accounts as needed
  • Communicate with clients and carriers to ensure timely and accurate service
  • Help identify coverage gaps and recommend appropriate solutions
  • Stay current on industry trends, products, and underwriting guidelines

Requirements
  • Active Property & Casualty Insurance License or a strong intent to obtain one
  • Minimum 2 years of experience in personal lines insurance
  • Familiarity with commercial lines products and processes
  • Strong communication and client service skills
  • Ability to work independently and manage time effectively
  • Experience using an agency management system is preferred