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State Eligibility Manager Jobs (NOW HIRING)

State of Indiana

State Eligibility Consultant

Albion, IN · On-site

$37K/yr

The division also manages the timely and accurate delivery of SNAP and TANF benefits. DFR also ... The State Eligibility Consultant meets with clients, explains programs and benefits, and reviews ...

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How much do state eligibility manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for state eligibility manager in the United States is $52,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $60,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a State Eligibility Manager, and why are they important?

To thrive as a State Eligibility Manager, you need expertise in public assistance programs, regulatory compliance, and case management, typically supported by a bachelor’s degree in public administration, social work, or a related field. Familiarity with eligibility determination software, data management systems, and government reporting tools is critical. Strong leadership, problem-solving abilities, and effective communication skills set top candidates apart in this role. These competencies ensure accurate benefits administration, regulatory adherence, and high-quality service delivery to eligible populations.

What are some common challenges faced by State Eligibility Managers, and how can they be addressed?

State Eligibility Managers often face challenges such as keeping up with changing regulations, managing large teams, and ensuring timely and accurate eligibility determinations for public assistance programs. Addressing these challenges requires strong organizational skills, effective communication, and ongoing training for staff to stay updated on policy changes. Building collaborative relationships with other departments and leveraging technology for process improvements can also help streamline workflows and reduce errors.

What is the difference between State Eligibility Manager vs State Program Coordinator?

AspectState Eligibility ManagerState Program Coordinator
Required CredentialsBachelor's degree, knowledge of eligibility policies, sometimes certifications in social servicesBachelor's degree, familiarity with program operations, often similar certifications
Work EnvironmentGovernment agencies, social service departments, administrative officesState agencies, community programs, administrative settings
Employer & Industry UsageUsed in government and social services to manage eligibility processesUsed in state programs to coordinate activities and ensure compliance

The State Eligibility Manager and State Program Coordinator roles share similar credentials and work environments within government agencies. While the Eligibility Manager focuses on determining client eligibility, the Program Coordinator oversees program operations. Both roles are essential in state agencies, often overlapping in skills and certifications, but differ in their primary responsibilities.

What are State Eligibility Managers?

State Eligibility Managers are professionals responsible for overseeing and administering eligibility programs for public assistance, such as Medicaid, SNAP, or TANF, at the state level. They supervise staff, ensure compliance with state and federal regulations, and help develop policies to determine who qualifies for benefits. Their role often involves coordinating with other agencies, monitoring program effectiveness, and implementing changes to improve service delivery. State Eligibility Managers play a crucial part in making sure that eligible residents receive the support they need.
What cities are hiring for State Eligibility Manager jobs? Cities with the most State Eligibility Manager job openings:
What states have the most State Eligibility Manager jobs? States with the most job openings for State Eligibility Manager jobs include:
What job categories do people searching State Eligibility Manager jobs look for? The top searched job categories for State Eligibility Manager jobs are:
State Eligibility Manager jobs near you
Infographic showing various State Eligibility Manager job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,156 per year, or $25.1 per hour.
State Eligibility Consultant

State Eligibility Consultant

State of Indiana

Albion, IN

$37K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

State Of Indiana rating

7.0

Company rating: 7.0 out of 10

Based on 181 frontline employees who took The Breakroom Quiz

40th of 50 rated states

Job description

 Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Family & Social Services Administration:

The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing eligibility for Medicaid, Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits. DFR also provides employment and training services to some SNAP and TANF recipients. The division’s overarching focus is the support and preservation of families by emphasizing self-sufficiency and personal responsibility.

Role Overview: 

The State Eligibility Consultant meets with clients, explains programs and benefits, and reviews applications for public assistance programs.  You will determine amounts, keep records, and gather additional information when needed for continued eligibility.

Salary Statement: 

The salary for this position traditionally starts at $37,648.00 but may be commensurate with education or work experience.

A Day in the Life:

The essential functions of this role are as follows: 

  • Review all eligibility recommendations and information provided by contract staff. 
  • Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines. 
  • Examine data matches to find inconsistent and unreported data. 
  • Approve claims referred and calculated by the Contractor. 
  • Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants. 
  • Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs. 

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

  • Be willing to travel with reasonable accommodation. 
  • Thorough knowledge of public assistance policy, practices, and procedures. 
  • Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs. 
  • Working knowledge of computerized eligibility systems. 
  • Ability to identify problems, evaluate alternatives, and implement effective solutions. 
  • Ability to use tact and empathy in dealing with people from varied backgrounds. 
  • Ability to use discretion in dealing with all clients, and fellow employees’ personal information. 
  • Demonstrates effective interview and communication skills.
  • Ability to be flexible and self-motivated in managing multiple priorities. 
  • Ability to work independently and as part of a team. 
  • Ability to perform basic mathematical calculations. 
  • A degree is not required.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

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