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Starrez Jobs (NOW HIRING)

Vail Mountain

Senior Leasing Coordinator

Vail, CO · On-site

$20 - $23.69/hr

Respond to StarRez (housing database) account questions, manage maintenance requests, ensure confidentiality as well as timely resolution and resident satisfaction through case management system.

Vail Resorts

Senior Leasing Coordinator

Vail, CO · On-site

$20 - $23.69/hr

Respond to StarRez (housing database) account questions, manage maintenance requests, ensure confidentiality as well as timely resolution and resident satisfaction through case management system.

Vail Mountain

Senior Leasing Coordinator

Vail, CO

$20/hr

Respond to StarRez (housing database) account questions, manage maintenance requests, ensure confidentiality as well as timely resolution and resident satisfaction through case management system.

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$21K

$72.4K

$139K

How much do starrez jobs pay per year?

As of Aug 10, 2026, the average yearly pay for starrez in the United States is $72,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the StarRez position?

To thrive in a StarRez Specialist or Administrator role, you need a strong background in database management, software administration, and experience with housing or property management solutions, often supported by a relevant degree or equivalent experience. Familiarity with the StarRez platform, SQL, data reporting tools, and user support systems are essential technical competencies. Outstanding problem-solving skills, communication, and the ability to collaborate with campus housing teams help you excel in this position. These skills ensure efficient management of housing processes, technical troubleshooting, and a positive experience for residents and staff.

What are some common challenges faced by StarRez administrators and how are they addressed?

StarRez Administrators often encounter challenges such as managing system updates, integrating new features, and troubleshooting user issues for housing staff or students. Staying current with StarRez software updates and proactively participating in training helps address these hurdles. Additionally, strong collaboration with IT departments and clear communication with end-users ensure swift resolution of problems and smoother adoption of system changes. Over time, administrators become adept at balancing technical support tasks with project management responsibilities, which facilitates both professional growth and improved service delivery.

What is a StarRez?

A StarRez job typically involves working with the StarRez housing and property management software used by universities, colleges, and property managers. Responsibilities may include configuring the system, managing user access, troubleshooting issues, and supporting housing operations. Roles can range from system administrators and IT specialists to housing coordinators who leverage StarRez for managing student or resident accommodations efficiently.

More about Starrez jobs
What cities are hiring for Starrez jobs? Cities with the most Starrez job openings:
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Starrez jobs near you
Infographic showing various Starrez job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $72,356 per year, or $34.8 per hour.

Director of Housing Operations

High Point University

High Point, NC • On-site

Full-time

Re-posted 28 days ago

High Point University rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

531st of 617 rated colleges and universities

Job description

The Director of Housing Operations at High Point University provides strategic oversight of all housing allocation processes and protocols, ensuring efficient and student-centered residential placement. This role supervises professional staff responsible for both incoming and upper-class student housing, while fostering collaboration with key campus partners, including Admissions, Athletics, Honors, and OARS-to support various student populations. The Director also ensures compliance with ADA housing accommodations and oversees policies and support services related to Emotional Support Animals, upholding student rights and institutional responsibilities.

QUALIFICATIONS:

Education

  • Required: Master's degree preferred in student personnel/student affairs, humanities, social sciences, psychology, education, counseling or a related field and three years of progressive experience in Housing, Residence Life, or Student Affairs department

Experience and Training

  • 3-5 years' experience in housing operation or higher education experience required

  • Customer service experience required

  • Microsoft Office Suite knowledge and experience

  • Experience with StarRez or other housing software

Knowledge, Skills, Ability:

  • Excellent reading, communication, collaboration skills and strong interpersonal skills

  • Excellent organization and planning skills with intricate attention to detail

  • Ability to prioritize competing tasks

  • Some evening and/or weekend in work schedule

  • Capacity to remain calm and make decisions in emergency situations

  • Knowledge of Housing software such as StarRez

  • Knowledge of housing assignments and allocations

  • Ability to analyze and promote efficiencies for housing allocation process

  • Ability to work under limited supervision

  • Proven record of addressing the needs of student residents and the ability to successfully develop and maintain positive relationships with the student community

ESSENTIAL FUNCTIONS:

  • Provides overall oversight and vision for Housing Operations Team

  • Oversees all aspects of the housing assignments process, including first-year, returning, and specialty housing placements.

  • Establishes and assesses operational policies, procedures, and workflows for efficiency and consistency.

  • Leads continuous improvement efforts to enhance service delivery and operational effectiveness.

  • Promotes a culture of accountability, responsiveness, and student-centered service.

  • Directly supervises two Assistant Directors of Housing Operation

  • Hires, trains, and evaluates staff; provide ongoing coaching, performance feedback, and professional development opportunities.

  • Sets clear expectations, goals, and performance metrics aligned with departmental and institutional priorities.

  • Develops and manages occupancy strategies to maximize bed utilization and support enrollment goals.

  • Leads room selection processes and manage waitlists, room changes, and housing appeals.

  • Ensures impartial and consistent assignment practices aligned with institutional priorities.

  • Serves as primary leader of StarRez Housing management software

  • Oversees system configuration, testing, reporting, and process automation.

  • Analyzes housing data to inform decision-making, forecasting, and strategic planning.

  • Partner with Admissions, Student Affairs, Facilities, and Student Life to support enrollment growth and student experience.

  • Represents Housing at Admission visitation events and Orientation for incoming students.

  • Works with the Assistant Vice President of Housing and Residence Life on assessment initiatives to improve Housing processes

  • Works with Assistant Vice President of Housing and Residence on future planning for housing operations and inventory

  • Other duties as assigned

For more information about this position, please contact Crystal Harvey, Assistant Vice President of Housing and Residence Life at charvey@highpoint.edu

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