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Standard Operating Procedure Technical Writer Jobs

ssollc

Technical Writer

Augusta, ME · Hybrid

Technical Writer - MaineCare (Medicaid Program) Augusta, ME (Remote/Hybrid - Maine-based preferred ... Standard operating procedures and knowledge-transfer materials * Manage the full document lifecycle:

Saalex

$60K - $105K/yr

Saalex Corporation is seeking multiple Technical Writer I in Tidewater, VA and San Diego, CA ... standard operating procedures (SOPs), and training materials. * Translate complex technical ...

Saalex

Technical Writer I

San Diego, CA · On-site

$60K - $105K/yr

Saalex Corporation is seeking multiple Technical Writer I in Tidewater, VA and San Diego, CA ... standard operating procedures (SOPs), and training materials. * Translate complex technical ...

ENTEK

Technical Writer

Henderson, NV · On-site

$30 - $33/hr

What You'll Do As a Technical Writer , you'll create the work instructions, training materials ... Develop and maintain work instructions, Standard Operating Procedures (SOPs), process documentation ...

Management Solutions LLC

Technical Writer

Knoxville, TN · On-site

... and standard operating procedures. The Technical Writer works closely with IT, engineering, and ... project teams to ensure documentation is accurate, clear, and aligned with federal government ...

Peraton

Technical Writer

Fort Washington, MD · On-site

$86K - $138K/yr

Create and maintain Standard Operating Procedures (SOPs), process documentation, executive ... Bachelor's degree in Technical Writing, English, Communications, Journalism, Information Technology ...

Collabera

Technical Writer

Franklin, OH

Technical Writing role writes, or supports the development of, various technical documents such as ... Develops Standard Operating Procedures (SOPs), training materials, and user manuals. Qualifications ...

Peraton

Technical Writer

Washington, DC · On-site

$86K - $138K/yr

Create and maintain Standard Operating Procedures (SOPs), process documentation, executive ... Bachelor's degree in Technical Writing, English, Communications, Journalism, Information Technology ...

Digital Consultants, LLC

Technical Writer

Dugway, UT · On-site

Technical Writer develops, edits, maintains, and manages technical and administrative documentation ... Prepare and update policies, procedures, standard operating procedures (SOPs), reports, plans ...

Lorven Technologies

Technical Writer (ITSM)

Dallas, TX · On-site

Technical Writer (ITSM) Location: Plano, TX (or) Richmond, VA (Onsite/Hybrid Preferred) Overview ... standard operating procedures. Ensure documentation aligns with ITIL standards and ServiceNow best ...

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All JobsStandard Operating Procedure Technical Writer Jobs

Standard Operating Procedure Technical Writer information

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$13

$38

$66

How much do standard operating procedure technical writer jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for standard operating procedure technical writer in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.

What is the difference between Standard Operating Procedure Technical Writer vs Technical Writer?

AspectStandard Operating Procedure Technical WriterTechnical Writer
Primary FocusCreating detailed SOP documents for operational processesDeveloping various technical documents, manuals, and guides
Work EnvironmentIndustries like manufacturing, healthcare, or engineeringTechnology, software, or corporate settings
Required SkillsTechnical writing, process understanding, compliance knowledgeTechnical writing, communication skills, subject matter expertise
CertificationsOften preferred: Certified Technical Writer, industry-specific certificationsSimilar certifications may apply, depending on industry

While both roles involve technical writing, the Standard Operating Procedure Technical Writer specializes in creating detailed SOPs for operational processes, often within regulated industries. The Technical Writer has a broader scope, producing manuals, guides, and documentation across various fields. Understanding these differences helps in choosing the right career path or job focus.

What is a Standard Operating Procedure (SOP) Technical Writer?

A Standard Operating Procedure (SOP) Technical Writer is a professional responsible for creating, revising, and maintaining detailed documents that outline how specific tasks and processes should be performed within an organization. They work closely with subject matter experts to ensure the accuracy, clarity, and compliance of SOPs with industry or regulatory standards. Their work helps ensure consistency, quality, and safety in business operations by making procedures easy to understand and follow.

What are the key skills and qualifications needed to thrive as a Standard Operating Procedure (SOP) Technical Writer, and why are they important?

To thrive as a Standard Operating Procedure Technical Writer, you need strong written communication, attention to detail, and expertise in process documentation, often backed by a degree in English, technical writing, or a related field. Familiarity with document management systems, content authoring tools (such as Microsoft Word or Adobe Acrobat), and compliance standards is typically required. Exceptional organizational skills, critical thinking, and the ability to collaborate with subject matter experts help set top performers apart. These skills ensure SOPs are clear, accurate, and compliant, supporting operational consistency and regulatory requirements.

How does a Standard Operating Procedure (SOP) Technical Writer typically collaborate with subject matter experts during the document creation process?

SOP Technical Writers work closely with subject matter experts (SMEs) to ensure procedures are accurate, clear, and compliant with industry standards. This collaboration often involves conducting interviews, reviewing drafts together, and clarifying complex technical details. Writers must translate specialized knowledge into user-friendly documentation while incorporating feedback from SMEs and other stakeholders. Effective communication and project management skills are essential, as aligning input from multiple departments is a key part of the role.
More about Standard Operating Procedure Technical Writer jobs
What cities are hiring for Standard Operating Procedure Technical Writer jobs? Cities with the most Standard Operating Procedure Technical Writer job openings:
What job categories do people searching Standard Operating Procedure Technical Writer jobs look for? The top searched job categories for Standard Operating Procedure Technical Writer jobs are:
Standard Operating Procedure Technical Writer jobs near you
Infographic showing various Standard Operating Procedure Technical Writer job openings in the United States as of July 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 100% In-person job distribution, with an average salary of $81,001 per year, or $38.9 per hour.

Technical Writer

ssollc

Augusta, ME • Hybrid

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Technical Writer – MaineCare (Medicaid Program)

Augusta, ME (Remote/Hybrid – Maine-based preferred) 

Fulltime (up to 35 hours/week)

Position Overview

The Technical Writer supports our client within the Office of MaineCare Services (OMS) within the Maine Department of Health and Human Services (DHHS) by developing clear, accurate, and accessible communication materials for providers, members, and internal stakeholders.

This role translates complex Medicaid policies, system updates, and regulatory requirements into user-friendly content. The Technical Writer collaborates closely with cross-functional teams—including policy, operations, data analytics, and IT—to ensure consistency, clarity, and compliance across all communications.

Key ResponsibilitiesContent Development & Communication
  • Draft, edit, and publish materials such as:
    • Provider bulletins and e-messages
    • Newsletter articles and presentations
    • Web, email, and social media content
  • Translate complex Medicaid policies, billing guidance, and system updates into plain-language content
  • Ensure consistent messaging aligned with MaineCare regulations and federal/state policies
Documentation & Process Management
  • Develop and maintain technical and operational documentation, including:
    • Business requirements and system documentation
    • Standard operating procedures and knowledge-transfer materials
  • Manage the full document lifecycle:
    • Intake → review → approval → publication → version control
  • Maintain document repositories (SharePoint, OneDrive) and internal intranet content
  • Establish and enforce communication standards and style guidelines
Collaboration & Stakeholder Engagement
  • Partner with SMEs across policy, compliance, IT, and operations teams
  • Facilitate communication workgroups and project-related meetings
  • Gather requirements and validate content for accuracy and completeness
  • Serve as a key liaison for communication-related initiatives
Program Support & Continuous Improvement
  • Analyze communication performance (email and web metrics) and recommend improvements
  • Identify opportunities to streamline communication workflows
  • Support outreach efforts and engagement initiatives across stakeholders
  • Amplify key communications across platforms such as:
    • MaineCare Partner Portal
    • Internal communications and leadership reporting
    • Governor’s Office updates
Typical Deliverables
  • Provider bulletins (reaching 11,000+ providers)
  • Technical and business documentation
  • System implementation and compliance materials
  • Web and intranet content
  • SOPs, training materials, and presentations
  • Communications related to:
    • Medicaid policies and benefits
    • Claims processing and prior authorization
    • Provider enrollment and engagement
    • Care management and rate systems
Minimum Qualifications
  • Bachelor’s or Associate degree in Communications, English, Journalism, Public Policy, or related field (or equivalent experience)
  • 1–3+ years of professional or technical writing experience
  • Exceptional writing, editing, and proofreading skills
  • Proven ability to simplify complex technical or policy information
  • Strong organizational skills with the ability to manage multiple priorities
Preferred Qualifications
  • Experience with Medicaid, healthcare, or human services programs
  • Familiarity with claims systems, policy documentation, or regulatory environments
  • Experience working in government or public sector settings
  • Knowledge of plain language and accessibility standards
  • Experience documenting business processes and workflows
Core Competencies
  • Technical & policy writing expertise
  • Attention to detail and accuracy
  • Analytical thinking and problem-solving
  • Strong communication and stakeholder management skills
  • Ability to work independently and in team environments
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint) and SharePoint
  • Experience with document management and collaboration tools
Work Schedule
  • Part-time (up to 35 hours per week)
  • Monday–Friday during standard business hours
  • Hybrid/remote flexibility within Maine
Benefits

At SSO, we invest in our people—supporting your health, financial security, and growth:

  • Health, dental, and vision insurance
  • 401(k) with discretionary employer match
  • Paid time off and holidays
  • Flexible spending accounts
  • Additional employee perks

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