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Sr Operations Representative Jobs in Wisconsin (NOW HIRING)

Jobtailor

WI · On-site

$180 - $280/hr

Lead, coach, and develop Senior Directors and other regional operations leaders. * Establish clear ... Represent regional operations in executive reviews, planning meetings, and cross-functional ...

CyrusOne

WI · On-site

$180 - $240/hr

The Senior Director, Regional Operations oversees teams throughout the region to ensure proper ... As a CyrusOne representative, treats all vendors, contractors, employees with respect and ...

Schawk USA LLC

Operations Director

Waukesha, WI · On-site

$115 - $125/hr

This role collaborates with senior stakeholders to execute business strategy, manage budgets, and ... Physical Requirements The physical demands described here are representative of those that must be ...

Schawk USA LLC

Operations Director

Waukesha, WI · On-site

This role collaborates with senior stakeholders to execute business strategy, manage budgets, and ... Physical Requirements The physical demands described here are representative of those that must be ...

sgsco

Operations Director

Waukesha, WI

This role collaborates with senior stakeholders to execute business strategy, manage budgets, and ... Physical Requirements The physical demands described here are representative of those that must be ...

SGS & Co

Operations Director

Waukesha, WI · On-site

This role collaborates with senior stakeholders to execute business strategy, manage budgets, and ... Physical Requirements The physical demands described here are representative of those that must be ...

sgsco

Operations Director

Waukesha, WI · On-site

This role collaborates with senior stakeholders to execute business strategy, manage budgets, and ... Physical Requirements The physical demands described here are representative of those that must be ...

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Showing results 21-40

All JobsSr Operations Representative JobsSr Operations Representative Jobs in Wisconsin

Sr Operations Representative information

See Wisconsin salary details

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$32

How much do sr operations representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for sr operations representative in Wisconsin is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $24.52 per hour, depending on experience, location, and employer.

What is a Sr Operations Representative?

Sr Operations Representatives are experienced professionals who oversee and coordinate daily operational activities within a company or department. They ensure that processes run smoothly, handle complex customer or client issues, and often assist in training or mentoring junior staff. Their role may also involve monitoring compliance, improving efficiency, and supporting management in implementing new policies or procedures. Typically, Sr Operations Representatives have in-depth knowledge of company operations and play a key role in achieving organizational goals.

What are the key skills and qualifications needed to thrive as a Sr Operations Representative?

To thrive as a Sr Operations Representative, you need a solid understanding of operational processes, strong analytical abilities, and experience in customer service or business administration, typically supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems, CRM software, and proficiency in Microsoft Office are commonly required, along with knowledge of industry-specific platforms. Excellent communication, problem-solving, and organizational skills help you manage tasks efficiently and build strong client relationships. These abilities ensure smooth daily operations, effective issue resolution, and the delivery of high-quality service to both internal and external stakeholders.

What are some common challenges faced by a Sr Operations Representative, and how can they be effectively managed?

Sr Operations Representatives often handle complex tasks such as process optimization, issue resolution, and cross-departmental coordination. Common challenges include managing high volumes of transactions, addressing unexpected operational disruptions, and ensuring compliance with company policies. To effectively manage these challenges, it's important to leverage strong organizational skills, maintain clear communication with team members and stakeholders, and stay up-to-date on operational best practices. Proactively identifying potential bottlenecks and using data-driven approaches can also help streamline workflows and minimize errors.

What is the difference between Sr Operations Representative vs Operations Specialist?

AspectSr Operations RepresentativeOperations Specialist
Required CredentialsHigh school diploma; some roles prefer associate or bachelor’s degree; relevant certificationsHigh school diploma; certifications may be beneficial
Work EnvironmentOffice setting; customer service and administrative tasksOffice or warehouse; process coordination and support
Employer & Industry UsageCommon in logistics, manufacturing, and service industriesUsed across various industries including logistics, retail, and manufacturing
Search & Comparison IntentOften compared for roles involving operations support and coordinationCompared for roles focusing on process improvement and support

The main difference is that Sr Operations Representatives typically handle more complex customer interactions, oversee operational processes, and may have leadership responsibilities, whereas Operations Specialists focus on supporting daily operations, process execution, and coordination. Both roles require similar credentials and are common in similar industries, but the Sr Operations Representative often involves more customer-facing and supervisory duties.

Is operations a high paying job?

The salary for a Sr Operations Representative varies depending on industry, location, and experience, but it is generally considered a mid- to high-level position with competitive pay. Salaries often range from $50,000 to $80,000 annually, with potential for bonuses and benefits. Skills in process management, communication, and problem-solving can influence earning potential.

What are 5 careers in operations?

Careers in operations include roles such as Operations Manager, Supply Chain Analyst, Logistics Coordinator, Production Supervisor, and Business Process Analyst. These positions involve managing workflows, optimizing efficiency, and coordinating resources within organizations, often requiring skills in project management and familiarity with tools like ERP systems.

What does a senior operations representative do?

A senior operations representative manages and oversees daily business operations, ensuring efficiency and compliance. They handle customer service, coordinate between departments, analyze performance metrics, and may use tools like CRM or ERP systems to optimize processes.

What are popular job titles related to Sr Operations Representative jobs in Wisconsin?

For Sr Operations Representative jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Sr Operations Representative jobs in Wisconsin look for?

The top searched job categories for Sr Operations Representative jobs in Wisconsin are:

What cities in Wisconsin are hiring for Sr Operations Representative jobs?

Cities in Wisconsin with the most Sr Operations Representative job openings:

Sr Operations Representative jobs near you
Infographic showing various Sr Operations Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,721 per year, or $21.5 per hour.

Senior Customer Service Representative

Charter Manufacturing

Milwaukee, WI • On-site

$19 - $26/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Senior Customer Service Representative

Charter Wire is hiring a Senior Customer Service Representative! Charter Wire is a leading Tier 1 supplier and manufacturer of Engineered Shaped Wire, Cold Finished Bar, and Cold-Headed and Stamped Components to various industries, including Automotive, Agriculture, Construction, Consumer, Industrial and Oil & Gas. Charter Wire is a member of the Charter Manufacturing family of companies.

This role will provide exceptional service to external customers by working with internal departments to ensure customer requirements are met via effective communication streams and accurate representation in all systems.

Position Details:

  • Location: Charter Wire - Menomonee Valley
  • Hybrid flexibility: 3 days in office, 2 days remote

What you'll need:

  • Associate's Degree or Technical School Diploma or a combination of education and experience.
  • Three plus years' customer service experience.
  • Ability to organize and prioritize requests made from internal and external customers.
  • Ability to solve problems and make sound decisions
  • Excellent verbal and written communication skills.
  • Leadership skills demonstrated in a one-on-one, project, or team setting.
  • Demonstrated ability of setting and achieving individual and project team goals
  • Ability to handle multiple tasks and prioritize simultaneously in a fast-paced environment.
  • Strong analytical skills to gather data from multiple sources and report findings.
  • Strong interpersonal and relationship building skills with internal and external customers.
  • Proficient in the basic features of Microsoft Office products (Word, Excel).
  • Ability to initiate and lead continuous improvements of team/department processes
  • Willingness to travel as needed.

What you'll do:

  • Proactively support the customer order process and maintain accurate information in an ERP system for quotations, inquiries, orders, pricing, lead-times, and daily outgoing shipments ensuring terms and conditions are followed.
  • Provide process training and guidance to other Customer Service Representatives.
  • Provide support in areas such as disposition of nonconforming material and offering alternative solutions to non-standard procedures.
  • Provide accurate order status and clear communication/expectations to customers on production dates.
  • Work closely with shipping to expedite orders to ensure on time delivery expectations are met while minimizing aged inventory.
  • Direct shipping management systems, including creation of pick lists, ASN's, invoices, and other shipping documents. Implement long-term enhancements that provide improvements to the shipment workload and ensure accuracy and sustainability of these processes.
  • Communicate directly with customers at the plant or business level regarding customer scheduling, purchasing and logistics.
  • Manage key customer accounts to stay involved with the order fulfillment process.
  • Develop strong working relationships and collaborate with internal and Field Sales, production planning, operations and other functional areas of the business to meet or exceed customer demands and requirements.
  • Represent the Voice of the Customer to ensure that their requirements are addressed including product specifications, quality objectives, on time delivery, training, etc.
  • Play an intermediary role between internal departments and the customer regarding technical requirements.
  • Resolve customer concerns, issue return-goods authorizations, and initiate credit memos.
  • Lead and/or support Continuous Improvement projects, training, and meeting customer service goals.
  • Communicate to Field Sales and management regarding any notable customer/market activity.
  • Monitor and report the department's key performance indicators.
  • Perform basic analytics for customer communication, including quoting, ordering, scheduling and shipping.

We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).

Apply