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Sr Dispatcher Jobs (NOW HIRING)

Works closely with the Fleet Director and Senior Dispatcher to ensure the upkeep of agency vehicles. * Maintains accurate, up-to-date files and records. * Able to organize, focus, multitask, and work ...

Dispatcher

Bethlehem, PA · On-site

$22/hr

Support multiple business channels and provide backup support to the Senior Dispatcher when required. Perform other duties as assigned. Required Qualifications High school diploma or equivalent ...

Dispatcher

Cooperstown, NY · On-site

$45K - $53K/yr

The work is performed under the general supervision of the Senior Dispatcher and administrative supervision by Director or Deputy Director of E-911 Communications in accordance with estab-lished ...

Assists Sr. Dispatcher during mass outages to obtain information and coordinate activities of field service personnel. * Complete the 2pm route review to determine the need for overtime to complete ...

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Night Delivery Scheduler

Midland, TX · On-site

$65K - $72K/yr

Coordinate with the Senior Dispatcher to align scheduling with available drivers and fleet capacity * Flag any unusual requests, tight timelines, or special delivery conditions so the right people ...

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Sr Dispatcher information

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$11

$22

$33

How much do sr dispatcher jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for sr dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Sr Dispatcher?

To thrive as a Sr Dispatcher, you need strong organizational skills, multitasking ability, and in-depth knowledge of dispatch procedures, often backed by experience in logistics or transportation. Familiarity with dispatch software, GPS tracking systems, and sometimes certifications like Emergency Medical Dispatch (EMD) or relevant transportation credentials are typically required. Exceptional communication, problem-solving skills, and the ability to remain calm under pressure help Sr Dispatchers excel in coordinating fast-paced operations. These skills ensure efficient resource allocation, quick response times, and effective team coordination, which are critical for operational success and safety.

What is a Sr Dispatcher?

Sr Dispatchers, or Senior Dispatchers, are experienced professionals responsible for coordinating and overseeing the daily operations of dispatch teams in industries such as transportation, emergency services, or logistics. They manage schedules, monitor workloads, communicate with drivers or field staff, and resolve any issues that arise during operations. Sr Dispatchers often train new dispatchers, ensure compliance with company policies, and use dispatch software to optimize routes and response times. Their role is crucial for maintaining efficient and effective communication and service delivery.

What are some of the main challenges Sr Dispatchers face when coordinating logistics across multiple teams?

Sr Dispatchers often juggle real-time communication between drivers, customers, and internal teams, which can be challenging during peak times or when unexpected issues arise. They must quickly adapt to last-minute changes, such as traffic delays or equipment breakdowns, and efficiently re-route resources without disrupting service quality. Strong problem-solving and multitasking skills are essential to maintain smooth operations and ensure all parties are informed and aligned.

What is the difference between Sr Dispatcher vs Dispatcher?

AspectSr DispatcherDispatcher
Required CredentialsExperience in logistics, dispatching certifications often preferredHigh school diploma or equivalent, on-the-job training
Work EnvironmentFast-paced, coordinating multiple teams or driversMonitoring and managing daily dispatch operations
Industry UsageUsed in transportation, logistics, and delivery servicesCommon in similar industries, entry-level role

The main difference between a Sr Dispatcher and a Dispatcher lies in experience and responsibility. A Sr Dispatcher typically has more experience, handles complex dispatching tasks, and may oversee other dispatchers. In contrast, a Dispatcher is usually an entry-level or mid-level role focused on daily dispatch operations. Both roles are essential in logistics and transportation industries, but the Sr Dispatcher often takes on additional leadership and coordination responsibilities.

More about Sr Dispatcher jobs
What cities are hiring for Sr Dispatcher jobs? Cities with the most Sr Dispatcher job openings:
What states have the most Sr Dispatcher jobs? States with the most job openings for Sr Dispatcher jobs include:
What job categories do people searching Sr Dispatcher jobs look for? The top searched job categories for Sr Dispatcher jobs are:
Infographic showing various Sr Dispatcher job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,823 per year, or $22 per hour.

Sr Dispatcher (Manheim)

Cox Communications, Inc.

Manheim, PA • On-site

$22.02 - $33.08/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago


Cox Communications rating

8.3

Company rating: 8.3 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

18th of 97 rated telecommunications companies


Job description

Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Sr Dispatcher
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $22.02 - $33.08/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
  • Facilitates the transport of customer vehicles to and from auction sites and other areas.
  • Contacting customers to determine vehicle availability and condition,
  • Scheduling vehicle pick-up and delivery with customers and transporters
  • Assisting with reconciliation of transporter related issues
  • Notifying customer account representatives and transporter of vehicle transportation related issues
  • Monitoring and reporting on customer and transporter performance.
  • Compiles vehicle transportation related data and generates routine reports.
  • Follows job related duties as directed by supervisor.
  • Coordinates transportation of vehicles by contacting carriers in the company's established network.
  • Builds and maintain positive working relationships with network carriers.
  • Tracks shipment / delivery information, resolving problems as they arise; problems may include missing vehicles, damaged vehicles, and late arriving vehicles.
  • Escalates complex or difficult to solve issues according to established escalation procedures.
  • Proactively locates new carriers to join the Cox network
  • Audits carrier performance over time, identifying systemic issues and working with carrier representatives to resolve.
  • Addresses customer and other transport issues escalated from team members, customers, carrier representatives or other stakeholders.
  • Communicates and collaborates with internal partners to solve problems and ensure customers' needs are met.
  • Provides advice and coaching for less experienced team members.
  • Clearly communicates broader organizational objectives and the team's role/impact.
  • Assists with other duties as assigned.

Qualifications:
Minimum:
  • High School Diploma/GED and 5 years' experience in a related field.
  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience;
  • OR 7 years' experience in a related field

Preferred:
  • Previous auto transportation/logistics experience strongly preferred
  • Proficient in Microsoft Outlook, Word and Excel
  • Strong analytical, communication and interpersonal skills
  • Proven ability to make decisions
  • Customer service skills
  • Strong problem solving and innovative thinking skills.
  • De-escalation skills are required and flawless follow-up abilities are a must.
  • Comprehensive knowledge of regulations impacting daily operations. (DOT - national and state)

This is a hybrid position with 1 day per week in-office required. Applicants must live within 50 miles driving distance of a Manheim facility.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
EOE, including disability/vets
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US