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Sprint Chat Support Jobs (NOW HIRING)

eTeam

Product Manager

Cupertino, CA · On-site

Own and manage the product backlog, including prioritization, grooming, and sprint planning ... Experience supporting contact center or customer care technologies (phone, chat, chatbots, AI ...

Mastech Digital

Technical Project Manager

Irving, TX · On-site

You will plan, coordinate, and drive delivery using Agile/Scrum practices--owning sprint planning ... Your work will enable real‑time digital retail experiences at global scale--supporting mobile ...

LexisNexis

Consulting/Principal Engineer

Alpharetta, GA · On-site

About the Role In this role, you will support and enhance the technology that underpins critical ... Participate actively in Agile/Scrum ceremonies including sprint planning, daily stand-ups, sprint ...

RELX

Consulting/Principal Engineer

Boca Raton, FL · On-site

About the Role In this role, you will support and enhance the technology that underpins critical ... Participate actively in Agile/Scrum ceremonies including sprint planning, daily stand-ups, sprint ...

RELX

Consulting/Principal Engineer

Alpharetta, GA · On-site

About the Role In this role, you will support and enhance the technology that underpins critical ... Participate actively in Agile/Scrum ceremonies including sprint planning, daily stand-ups, sprint ...

Pavago

Mobile App Developer - (iOS/Android)

Contribute to sprint planning and feature prioritization Testing, QA & Reliability * Write and ... Support CI/CD integration for testing and deployments Release Management & Deployment * Manage ...

iTek People, Inc.

SDET Engineer

Somers, CT · On-site

You are an engineer with a testing focus, embedded with developers, contributing to sprint work ... Chat channels - Identify testing gaps and recommend solutions - Design, build, and maintain ...

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All JobsSprint Chat Support Jobs

Sprint Chat Support information

See salary details

$14

$26

$44

How much do sprint chat support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for sprint chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Sprint Chat Support vs Sprint Customer Service Representative?

AspectSprint Chat SupportSprint Customer Service Representative
Primary RoleHandling online chat inquiries, troubleshooting, and providing technical support via chatAssisting customers through phone, email, or chat with billing, account issues, and general inquiries
Work EnvironmentRemote or call center, digital communicationRemote or call center, multi-channel communication
Required SkillsStrong written communication, technical troubleshooting, customer serviceExcellent communication, problem-solving, customer service
Common Industry UsageTelecommunications, tech supportTelecommunications, retail, service industries

While both roles involve customer interaction within the telecommunications industry, Sprint Chat Support focuses on online chat-based technical assistance, whereas Sprint Customer Service Representatives handle a broader range of customer inquiries across multiple channels. Understanding these differences helps job seekers identify the role that best matches their skills and career goals.

What is Sprint Chat Support?

Sprint Chat Support is an online customer service platform where customers can communicate with Sprint representatives in real-time via chat. Agents assist with account management, billing issues, technical support, and service inquiries without the need for phone calls. This service aims to provide quick and convenient solutions to customer problems while allowing them to multitask or avoid waiting on hold. Sprint Chat Support is accessible through the Sprint website or mobile app for current and prospective customers.

How does a Sprint Chat Support representative typically collaborate with other departments to resolve customer issues?

Sprint Chat Support representatives often work closely with teams such as technical support, billing, and sales to provide comprehensive solutions for customers. When facing complex issues, chat agents may escalate cases, coordinate with specialists, or relay feedback to appropriate departments. Effective communication and timely follow-ups are essential to ensure the customer's concerns are addressed promptly and accurately. This cross-functional collaboration helps streamline problem-solving and enhances the overall customer experience.

What are the key skills and qualifications needed to thrive as a Sprint Chat Support representative, and why are they important?

To thrive as a Sprint Chat Support representative, you need strong customer service skills, excellent written communication, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and troubleshooting tools is typically required. Problem-solving ability, patience, and multitasking are crucial soft skills for handling multiple customer inquiries efficiently. These skills and qualities ensure prompt, accurate support and positive customer experiences in a fast-paced, digital environment.
What states have the most Sprint Chat Support jobs? States with the most job openings for Sprint Chat Support jobs include:
What job categories do people searching Sprint Chat Support jobs look for? The top searched job categories for Sprint Chat Support jobs are:
Sprint Chat Support jobs near you
Infographic showing various Sprint Chat Support job openings in the United States as of July 2026, with employment types broken down into 6% Locum Tenens, 51% Full Time, 4% Part Time, 38% Contract, and 1% Summer. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Junior QA Engineer

Junior QA Engineer

TransPerfect Connect

Myrtle Beach, SC • On-site

Full-time

Posted 11 days ago

Job description

Job Summary:
TransPerfect Connect is the world's largest provider of language services and technology solutions for global business, and they are seeking a Junior QA Engineer to join their team. The role involves defining quality standards, writing and executing test cases, and collaborating closely with engineers to ensure the reliability of a low-code application builder.
Responsibilities:
• Write, execute, and maintain manual and automated test cases for a drag-and-drop application builder
• Identify, document, and track bugs with clear, reproducible steps
• Collaborate closely with frontend engineers to catch issues early in the dev cycle
• Help build out regression test suites as features evolve
• Contribute to QA processes and documentation that grow with the team
• Participate in sprint planning and review to understand what's being shipped and what needs coverage
Qualifications:
Required:
• 0–2 Years Experience | Automation a Plus
• Bachelor's degree or equivalent experience (Computer Science, IT, or related field preferred)
• 0–2 years of QA or software testing experience (internship or project work counts)
• Strong attention to detail and analytical thinking
• Clear written communication, you'll be writing a lot of bug reports
• Understanding of the software developer lifecycle (SDLC) and QA methodologies
• Experience writing test cases, test plans, and bug reports
• Familiarity with functional, regression, integration, and exploratory testing
• Comfort working in Agile/Scrum environments
• Bug tracking tools: Jira, Azure DevOps, or similar
• Basic understanding of browser developer tools for frontend debugging
• Familiarity with API testing concepts (Postman or similar is a plus)
Preferred:
• Exposure to test automation frameworks: Playwright, Cypress, Selenium, or similar
• Basic scripting ability in JavaScript, TypeScript, or Python
• Understanding of CI/CD pipelines and how automated tests fit in
Company:
TransPerfect Connect is a leading provider of Global Contact Center services, and remote interpreting solutions including Over-the-Phone Interpretation (OPI), video remote interpretation, as well as multilingual email and chat support. Founded in , the company is headquartered in Phoenix, Arizona, US, , with a team of 1001-5000 employees. The company is currently Late Stage.

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