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JOB DESCRIPTION

Spravato Coordinator

Job Title:

Spravato Coordinator

General Summary of Duties:

We are seeking a compassionate, organized, and detail-oriented Spravato Coordinator to support the administration and coordination of Spravato treatments for patients. As part of a multidisciplinary team, the Spravato Coordinator will manage patient intake, treatment scheduling, follow-up care, and ensure compliance with regulatory requirements. This position plays a critical role in providing support for patients undergoing Spravato treatment for treatment-resistant depression (TRD) in a safe, effective, and caring environment.

Supervisor:

Practice Administrator

Supervisory Responsibilities:

None

Major Responsibilities/Tasks:

1. Patient Intake & Eligibility: Coordinate the intake process for new patients seeking Spravato treatment. Screen for eligibility based on medical history, treatment-resistant depression criteria, and insurance coverage.

1. Treatment Scheduling: Schedule initial consultations, Spravato administration sessions, and follow-up appointments in collaboration with healthcare providers. Ensure that patients are appropriately scheduled and informed of pre-treatment instructions.

1. Medication Management: Oversee the preparation and administration of Spravato under appropriate medical supervision, ensuring adherence to dosage guidelines. Monitor patients during their treatment sessions.

1. Patient Education: Provide patients with educational resources regarding the Spravato treatment process, potential side effects, and post-treatment instructions.

1. Patient Monitoring: Monitor patients during and after Spravato administration, observing for any adverse reactions or side effects. Document vital signs and other critical information.

1. Clinical Documentation: Maintain accurate and up-to-date medical records of patient progress, treatment sessions, and any incidents. Ensure all documentation complies with HIPAA and other regulatory standards.

1. Insurance & Authorization: Work with insurance providers to verify coverage, submit necessary documentation for authorization, and ensure that treatments are covered.

1. Compliance & Safety: Ensure that all Spravato treatments are administered according to federal, state, and institutional guidelines, including safety protocols and monitoring.

1. Collaboration: Collaborate with psychiatrists, nurse practitioners, and other healthcare professionals to monitor patient progress, report any concerns, and ensure coordinated care.

1. Follow-up Care: Coordinate patient follow-up calls, monitor progress, and provide necessary resources or adjustments to the treatment plan as recommended by medical providers.

1. Support & Advocacy: Act as a patient advocate, providing emotional support, answering questions, and addressing any concerns related to treatment.

Education:

High school diploma or equivalent required; Associate’s or Bachelor's degree in Nursing, Psychology, Healthcare Administration, or related field preferred.

Experience:

1. Experience in a healthcare setting, particularly within mental health or psychiatric care, is highly preferred.

1. Experience with medication coordination, administration, or patient care in a clinical environment is a plus.

Certifications:

CPR/First Aid certification required.

Performance Requirements:

Knowledge:

1. Knowledge of the practice’s policies and procedures.

1. Knowledge of medical terminology and insurance practices.

1. Knowledge of grammar, spelling, and punctuation for effective communication.

1. Knowledge of computer programs and applications.

Skills:

1. Skill in using office equipment and in handling paperwork and filing adequately.

1. Skill in handling incoming phone calls and triaging appropriately.

1. Skill in written and verbal communication.

1. Skill in gathering, interpreting, and reporting insurance information.

Abilities:

1. Ability to work effectively as a team member with physicians and other staff.

1. Ability to sort and file materials correctly by alphabetic or numeric systems.

1. Ability to interpret and understand insurance benefits and reimbursement.

1. Ability to flexibly respond to changing demands.

1. Ability to organize and prioritize tasks effectively.

1. Ability to communicate clearly.

1. Ability to work with little supervision.

1. Ability to establish and maintain effective working relationships with patients, employees, and the public.

Equipment Operated:

Standard office equipment, including computers, fax machines, copiers, printers, telephones, etc.

Work Environment:

1. Full-time or part-time positions available, with flexibility depending on patient scheduling.

1. The position may require occasional evening or weekend shifts to accommodate patient schedules.

1. Competitive salary with benefits, including health insurance, paid time off, and retirement plans.

Mental and Physical Requirements:

Involves sitting approximately 90 percent of the day, walking or standing the remainder. Occasionally lifting and carrying files that can weigh up to 20 pounds. May require working under stressful conditions.

This description is intended to provide only the basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as the practice’s needs evolve. Regular and predictable attendance is an essential function of every job.