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About Spotlight Media Spotlight Media is a leading TikTok Shop Partner agency, scaling some of the most recognizable brands in the new age of social commerce. Unlike traditional agencies, we don't ...
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18% of jobs
$27.81 is the 25th percentile. Wages below this are outliers.
$24.63 - $31.71
16% of jobs
$31.71 - $38.79
6% of jobs
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7% of jobs
The median wage is $48.40 / hr.
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$60.03 - $67.11
16% of jobs
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8% of jobs
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$53
$95
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Full-time
Posted 13 days ago
Job description
Hospitality Spotlight is looking for a hotel Senior Corporate Operations Director for a client in Irvine, CA.
The Work:
- The Corporate Director of Hotel Operations reports directly to the President of organization
- The Corporate Director of Operations works directly with the Hotel operational teams and is their direct contact for the hotel operations disciplines including Rooms and Food and Beverage for the Managed Hotel Portfolio
- The Corporate Director will lead the hotel teams to improve operational performance both financially and through guest and employee satisfaction using a variety of tools that include the Brand resources, tracking evolving trends and better understanding the current economic environment
- Assists with all aspects of the managed Hotel portfolio and assists with new builds and transitions
- Manages multiple, deadline-oriented tasks in fast-paced environment
- Build and sustain positive relationships
- Ensure Hotels are meeting operational Budgets
- Monthly review of guest service scores and online reviews for each hotel and work with hotel teams to address deficiencies with action plans
- Aid in creating and implementing operating standards, tools and resources that fit each of our individual needs of our hotels while maintaining consistency
- Monitor capital projects and budgets to ensure hotels are on track for completion by year end
- Assist hotel teams in creating the annual operational goals and objectives for each hotel
- Assist in the roll out and compliancy of all required Brand initiatives
- Suggest operational and capital improvements for the hotels as well as monitor on-going routine maintenance
- Maintain compliance with established policies, procedures, objectives, quality assurance, safety and environmental and infection control
- Work with branded hotels to review QA inspections and address areas of opportunities with action plans
- Works with on property Hotel management on succession planning and assists with task force placements when a need arises
- Manage overall financial performance by analyzing financial reports and determining areas of opportunities to address with each hotel
- Review monthly financials and address areas of opportunities to address.
- Implement company Standard Operating Procedures and communicate the procedures to all entities of the company
- Proactively coach and mentor General Managers on operational issues
- Assist with new build development and Hotel transitions
- Other duties as assigned
What you've already done (requirements):
- Must posses a PASSION for Operations in hospitality
- 10+ years of hotel operations experience
- 5+ years of experience in hotel operations management at a corporate level
- Multi-property, full-service hotel experience required (combination of brand and independent preferred)
- Bachelor's degree
- Bilingual (Spanish) a plus
- Must possess a track record of successful leadership
- Developed interpersonal, adaptive influencing and supervisory management skills
Submit your resume if you meet the qualifications and are excited about joining an already successful and growing team.
We look forward to connecting and shining our spotlight on you!
- Hospitality Spotlight Team