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How much do spectrum security jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for spectrum security in the United States is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.75 per hour, depending on experience, location, and employer.

What is a Spectrum Security?

A Spectrum Security job typically involves monitoring and protecting a company's network, data, and systems from cyber threats. Employees in this role may analyze security risks, respond to incidents, and implement protective measures to prevent breaches. They often work with security tools, encryption, and firewall management to ensure compliance with industry standards. Strong problem-solving skills and knowledge of cybersecurity protocols are essential for success in this position.

What does a Spectrum Security do?

As a Spectrum Security professional, your day-to-day responsibilities typically include monitoring wireless networks for unauthorized usage or interference, conducting vulnerability assessments, ensuring regulatory compliance, and investigating potential security breaches. You may also work closely with engineers, regulatory bodies, and IT teams to coordinate responses to incidents and implement best practices for spectrum protection. The role often involves generating reports, using specialized monitoring tools, and advising on spectrum policy or technical improvements. This dynamic work environment combines independent analysis with cross-functional teamwork to maintain the integrity and security of wireless communications.

What are the key skills and qualifications needed to thrive in the Spectrum Security position, and why are they important?

To thrive as a Spectrum Security professional, you need expertise in radio frequency (RF) analysis, network security, and telecommunications regulations, often backed by a degree in information technology, engineering, or a related field. Familiarity with spectrum monitoring tools, spectrum management software, and certifications such as CISSP or CompTIA Security+ are highly advantageous. Strong analytical skills, attention to detail, and effective communication enable you to proactively identify and address spectrum threats while collaborating with technical and regulatory teams. These skills ensure you can safeguard wireless networks and maintain compliance with government and industry standards.

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Spectrum Security jobs near you
Infographic showing various Spectrum Security job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,960 per year, or $17.8 per hour.

Business Technical Support I, Spectrum Business

SPECTRUM

Charlotte, NC • On-site

$21.60/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 615 frontline employees who took The Breakroom Quiz

30th of 101 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

How can your technical skills help mid and large business clients achieve reliable connectivity at Spectrum? As a Business Technical Support agent, you will be the primary contact for clients using Spectrum’s data, voice, video and managed services. Working alongside internal teams, you will resolve issues quickly and uphold service standards that keep business operations running smoothly.


How You’ll Make an Impact

  • Serve as the main point of contact for mid and large business clients, managing communications and escalations for Spectrum’s data, voice, video and managed services
  • Respond to client issues reported through phone, trouble tickets, email and portals, consistently meeting established quality and productivity benchmarks
  • Document technical issues in Spectrum’s systems and coordinate fixes with internal and external teams
  • Support clients on network technologies including Fiber Internet Access, Ethernet, Unified Communications, Trunking, TV, Managed Network, Managed Security and Managed WiFi
  • Troubleshoot incidents involving WAN/LAN topologies, fiber and voice technologies, plus large corporate hardware and software environments
  • Maintain accurate client records in relevant tools and systems
  • Advocate for client issues, track escalations and provide timely updates during service-impacting events

Working Conditions

  • Office-based environment

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s or associate degree in a technical field or equivalent education and training

Experience

  • 3-4+ years technical support experience in TAC, NOC or contact center environments, or networking certification or training with 0-1 years related experience
  • 0-1+ years’ experience with at least one of the following: Fiber Internet Access, High Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed WiFi Services, Trunking, Unified Communications or TV Services
  • 0-1+ years network troubleshooting in a 24x7 Operations Center

Skills

  • Ability to read, write, speak and understand English
  • Ability to deliver excellent client service
  • Ability to identify, analyze and troubleshoot technical issues efficiently
  • Ability to isolate equipment, facility and network component problems
  • Ability to prioritize, organize and follow established procedures
  • Sound judgment and initiative
  • Ability to master technical support tools and systems
  • Knowledge of network protocols, routers, switches, VPN, CWDM, HFC plant, routing policies, WiFi and VoIP platforms
  • Knowledge of Windows, Word, Excel and Outlook
  • Knowledge of coax and fiber technologies
  • Adherence to company policies, procedures and standards

Preferred Qualifications

Education

  • Cisco or Juniper Certification such as CCENT, CCNA, JCNIA, JNCSP or equivalent

#LI-MS2
CRP101 2026-80365 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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