Specimen Processing Manager Jobs (NOW HIRING)

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
 

• Performs pre-analytical specimen processing: Receives patient specimens from within the institute and outside institutions. 
• Becomes familiar with patient and specimen requirements; stores and transports specimens according to procedures; ensure specimen integrity is preserved at all times.
• Unloads and loads the pneumatic tube system and accurately distributes specimens; does routine and stat specimen delivery runs to BWH laboratories; does specimen pickup runs from clinic locations at DFCI
• Receives specimens into the Laboratory Information System (LIS) by scanning barcodes or manual entry
• Verifies upon receipt that all samples are labeled according to policy and addresses variances according to policies.
• Documents in the LIS any specimen or test cancellations per policy; contacts the appropriate provider or reference laboratories with questions regarding discrepancies with test orders or specimen containers.
• Processes add on tests according to policy.
• Processes tests sent out to reference laboratories; communicates with reference labs as needed
• Processes specimens by loading the pre-analytic automation system or via centrifugation, aliquoting, storing, and shipping per test requirements.
• Performs various quality checks to ensure all requests are accurate before dispensing the specimens to the appropriate performing lab.
• Responds to telephone inquiries to assist providers, nurses and other caregivers with lab test, test requirement and result inquiries.
• Performs all duties with accuracy and efficiency to ensure patient care is not compromised.
• Utilizes electronic system for faxed tests results from reference laboratories.
• Accurately enters reference lab results as needed including transplant test results from Rhode Island Blood Center.
• Reviews pending lists as required; addresses and corrects discrepancies or pending test results by contacting the reference lab and the provider as necessary.
• Participates in training new team members.
• Processes bone marrows orders and specimens.
• Processes specimens in the Central Pathology Processing area of the department
• Performs other duties as assigned.

Minimum Qualifications

• High School diploma required, AS or BS in a physical science preferred.
• 1 year of experience in a healthcare or laboratory setting required.

Knowledge, Skills and Abilities Required:

• Fundamental knowledge to accurately and efficiently ensure all test requests are in the LIS. Understands lab safety policy and procedures and Department of Transportation specimen shipping regulations. 

• Basic knowledge of specimen processing for all specimen types.

• Strong communication and interpersonal skills, including phone etiquette; customer service skills

• Basic proficiency in computer skills – able to perform essential tasks such as using a keyboard and mouse, navigating the operating system, managing files and folders, and using basic software applications like word processors and web browsers.

• Ability to work well in a heavily team-oriented environment.

• Ability to work efficiently and effectively in a fast-paced environment.

• Capacity to remain flexible and multitask is key.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.  

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).