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Specimen Processing Manager information

What does a specimen processing manager do?

A Specimen Processing Manager oversees the daily operations of the specimen processing department in a laboratory or medical facility. Their responsibilities include managing staff, ensuring accurate and timely processing of biological specimens, maintaining compliance with regulatory standards, and optimizing workflow efficiency. They also handle training, quality control, and may coordinate with other departments to ensure smooth laboratory operations. This role is crucial in ensuring that specimens are handled properly for accurate diagnostic testing.

What are the key skills and qualifications needed to thrive as a specimen processing manager?

To thrive as a Specimen Processing Manager, you need a solid background in laboratory operations, specimen handling protocols, and typically a degree in laboratory science or a related field. Proficiency with laboratory information systems (LIS), chain-of-custody documentation, and regulatory compliance (such as CLIA or CAP) is essential. Strong leadership, organizational skills, and the ability to communicate effectively help manage teams and ensure workflow efficiency. These skills are crucial to maintaining specimen integrity, regulatory compliance, and timely laboratory operations.

What are the main challenges a specimen processing manager may face when overseeing laboratory workflow?

A Specimen Processing Manager often encounters challenges such as managing high sample volumes during peak periods, ensuring timely and accurate specimen handling, and maintaining compliance with strict laboratory protocols. Balancing workflow efficiency with quality control, especially when coordinating a diverse team across multiple shifts, can also be demanding. Effective communication and strong organizational skills are essential for troubleshooting issues quickly and ensuring that specimens are processed without delays, which directly impacts overall laboratory performance.

What is the difference between Specimen Processing Manager vs Laboratory Technician?

AspectSpecimen Processing ManagerLaboratory Technician
CredentialsBachelor's degree in biology, medical technology, or related field; often requires certificationAssociate's degree or certification in laboratory sciences
Work EnvironmentSupervisory role overseeing specimen processing departments in labsHands-on testing and processing specimens in laboratory settings
Employer & Industry UsageHospitals, diagnostic labs, research facilitiesClinical labs, hospitals, research institutions
Common Search & ComparisonManagement, oversight, specimen processingLaboratory work, specimen handling, testing

The Specimen Processing Manager focuses on supervising and coordinating specimen processing operations, requiring leadership skills and management experience. In contrast, Laboratory Technicians perform the technical, hands-on work of processing and testing specimens. Both roles are essential in laboratory settings but differ mainly in responsibility level and scope of work.

How can I become a specimen processing manager?

To become a specimen processing manager, candidates typically need a bachelor's degree in a related field such as biology, medical technology, or laboratory science, along with several years of experience in laboratory or specimen processing roles. Developing skills in laboratory procedures, quality control, and management, as well as obtaining relevant certifications like ASCP, can enhance prospects for advancement into management positions.

What are popular job titles related to Specimen Processing Manager jobs in Pennsylvania?

For Specimen Processing Manager jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Specimen Processing Manager jobs in Pennsylvania look for?

The top searched job categories for Specimen Processing Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Specimen Processing Manager jobs?

Cities in Pennsylvania with the most Specimen Processing Manager job openings:

Specimen Processing Manager jobs near you
Infographic showing various Specimen Processing Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.

Specimen Processing - Referral Representative I

ICONMA

Pittsburgh, PA • On-site

$15.50 - $17.75/hr

Other

Medical

Posted 9 days ago

Job description

Our Client, a Medical Research company, is looking for a Specimen Processing - Referral Representative I for their Pittsburgh, PA location.
Responsibilities:

  • Retrieve, sort and process specimens for shipment to referral laboratories.
  • Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature, quantity not sufficient, etc.
  • Prepare specimens and packages for shipment ensuring they are prepared according to
  • IATA regulations.
  • Responsible for filing departmental documents.
  • Handle all customer inquiries regarding reporting of results, service failures and other quality issues to provide customer satisfaction.
  • Report laboratory results using established protocols.
  • Contact clients to resolve routine or medical/technical matters related to patient testing and result reporting using established protocols.
  • Perform investigations and provide resolution to complex Referral Testing issues.
  • Research test availability using established protocol for selecting a referral vendor.
  • Assist Client Services, Customers and Sales by effectively answering questions and responding to concerns in a timely manner.
  • Communicate all tests not performed [TNP's] and lab accidents to clients within 24 hours of notification.
  • Document thoroughly; elevate issues of concern to supervisor.
  • Identify and escalate Reportable Quality incidents to supervisors.
  • Maintain work area in a safe, functional and sanitary condition.
  • Adhere to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
  • Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management.
  • Other duties as assigned.
  • This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Requirements:
  • Required Work Experience:
  • Minimum one (1) to two (2) years clinical laboratory experience.
  • Preferred Work Experience:
  • Customer service and/or medical background preferred.
  • Knowledge:
  • Basic understanding of the operations of Client Services and Specimen Processing.
  • Thorough understanding of Referral Testing.
  • Basic medical terminology applicable to clinical laboratory.
  • Skills:
  • Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
  • Demonstrate strong independent problem-solving skills.
  • Interpersonal skills necessary to deal courteously and effectively with supervisors, co[1]workers and clients.
  • Communication skills necessary to handle telephone inquiries from clients and vendors.
  • Ability to deal with patient and client information in a confidential manner.
  • Good data entry skills required.
  • Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems
  • Education Requirements:
  • High School Diploma or equivalent - Required
  • Work Environment:
  • Required to handle biological samples and potentially hazardous chemicals.
  • Medical assistant or paramedic training preferred.
  • Phlebotomy certification preferred
  • 6 months of phlebotomy experience needed.
  • Customer service in a retail or service environment preferred.
  • Keyboard/data entry experience a must.

Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
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About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000

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