ZipRecruiter

Log In

1

Spa Receptionist Jobs in Santa Rosa, CA (NOW HIRING)

MacArthur Place

Spa Receptionist (F/T)

Sonoma, CA · On-site

$20/hr

The Spa Receptionist supports front desk operations, guest engagement, scheduling, spa upkeep, and administrative functions while maintaining the highest standards of hospitality and professionalism.

MacARTHUR Place

Spa Receptionist (F/T)

Sonoma, CA · On-site

$20/hr

The Spa Receptionist supports front desk operations, guest engagement, scheduling, spa upkeep, and administrative functions while maintaining the highest standards of hospitality and professionalism.

Farmhouse Inn

Receptionist Spa

Forestville, CA · On-site

$17 - $18/hr

Purpose (Why the Role Exists) The Spa Receptionist is responsible for curating a calm, elevated guest experience while managing daily spa operations at the front desk. This role ensures that all ...

Farmhouse Inn

Receptionist Spa

Forestville, CA · On-site

$17/hr

Purpose (Why the Role Exists) The Spa Receptionist is responsible for curating a calm, elevated guest experience while managing daily spa operations at the front desk. This role ensures that all ...

Farmhouse Inn

Receptionist Spa

Forestville, CA · On-site

$17/hr

Purpose (Why the Role Exists) The Spa Receptionist is responsible for curating a calm, elevated guest experience while managing daily spa operations at the front desk. This role ensures that all ...

New

Appellation Healdsburg

Spa Host

Healdsburg, CA · On-site

$22/hr

The Spa Receptionist serves as the welcoming guide to our guests' wellness journey. This is a key role that ensures each visit is smooth, meaningful, and memorable--from first contact to farewell. If ...

MacArthur Place

Spa Massage Therapist

Sonoma, CA · On-site

$18.47/hr

Work closely with spa receptionists, estheticians, and other massage therapists to coordinate services and promote spa offerings while supporting special events. * Assist in scheduling appointments ...

MacARTHUR Place

Spa Massage Therapist

Sonoma, CA · On-site

$18.47/hr

Work closely with spa receptionists, estheticians, and other massage therapists to coordinate services and promote spa offerings while supporting special events. * Assist in scheduling appointments ...

feg

Spa Massage Therapist (1 part-time)

Sonoma, CA

Work closely with spa receptionists, estheticians, and other massage therapists to coordinate services and promote spa offerings while supporting special events. * Assist in scheduling appointments ...

next page

Showing results 1-20

All JobsSpa Receptionist JobsSpa Receptionist Jobs in Santa Rosa, CA

Spa Receptionist information

See Santa Rosa, CA salary details

$11

$15

$19

How much do spa receptionist jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for spa receptionist in Santa Rosa, CA is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a spa receptionist, and why are they important?

To thrive as a Spa Receptionist, you need strong customer service skills, organizational abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with scheduling software, point-of-sale systems, and phone systems is typically required. Exceptional communication, professionalism, and the ability to remain calm under pressure help create a welcoming environment for clients. These skills are crucial for ensuring efficient spa operations, positive guest experiences, and smooth coordination among staff.

What is a spa receptionist?

Spa Receptionists are front-desk professionals responsible for greeting clients, managing appointments, answering inquiries, and ensuring a smooth and welcoming experience at a spa. They handle administrative tasks such as scheduling, billing, and maintaining client records. Spa Receptionists also coordinate with therapists and other staff to ensure services run efficiently and clients' needs are met throughout their visit.

What does a spa receptionist do?

A spa receptionist performs administrative, clerical, and customer service duties at a spa. As a spa receptionist, your responsibilities include scheduling appointments for clients, greeting them at the front desk when they arrive at the spa, checking them in, and providing them with any information they need while they wait. In this role, you are responsible for keeping records of each client, billing clients, answering phones, and maintaining inventory at the spa. You place orders for products and stock the spa with supplies. You also keep other spa workers informed about customer needs.

What are some common challenges faced by spa receptionists, and how can they be managed?

Spa Receptionists often navigate busy periods where appointments overlap, requiring excellent multitasking and organizational skills. Managing client expectations, especially during peak times or when handling last-minute cancellations, can also be challenging. Building strong communication skills, staying calm under pressure, and becoming proficient in scheduling software are key strategies for success. Additionally, collaborating closely with therapists and management helps ensure smooth operations and a positive client experience.

What is the difference between Spa Receptionist vs Massage Therapist?

AspectSpa ReceptionistMassage Therapist
CredentialsNone required, customer service skillsLicensed or certified massage therapy license
Work EnvironmentFront desk, customer service, schedulingProviding massage services in treatment rooms
Employer & IndustrySpa, wellness centers, hotelsSpa, wellness clinics, health centers
Search & Comparison IntentCustomer service, front desk rolesTherapeutic services, health & wellness

The main difference is that a Spa Receptionist handles front desk duties, scheduling, and customer service, while a Massage Therapist provides therapeutic massage services and requires licensing. Both roles are essential in spa settings but serve different functions within the industry.

How to get a job as a receptionist at a spa?

To become a receptionist at a spa, candidates should have strong customer service skills, basic computer proficiency, and a professional appearance. Relevant experience in hospitality or administrative roles can be beneficial, and some spas may require a high school diploma or equivalent. Applying directly to spa businesses or through online job portals is common practice.

Is being a receptionist spa hard?

Being a spa receptionist involves managing appointments, greeting clients, and handling phone and administrative tasks, which can require good communication and organizational skills. The job typically involves a fast-paced environment and attention to detail but is generally considered manageable with proper training and experience.

Is being a spa receptionist hard?

Being a spa receptionist involves managing customer appointments, handling phone and front desk duties, and providing good customer service. The job can be physically demanding and requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Experience with scheduling software and a professional demeanor are often beneficial.

What does a receptionist spa do at a spa?

A receptionist spa is responsible for greeting clients, scheduling appointments, managing phone and email inquiries, and handling payments. They ensure smooth front-desk operations and provide customer service in a spa environment, often using booking software and maintaining a professional appearance.
More about Spa Receptionist jobs

What are popular job titles related to Spa Receptionist jobs in Santa Rosa, CA?

For Spa Receptionist jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Spa Receptionist jobs in Santa Rosa, CA look for?

The top searched job categories for Spa Receptionist jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Spa Receptionist jobs?

Cities near Santa Rosa, CA with the most Spa Receptionist job openings:

Spa Receptionist jobs near you
Infographic showing various Spa Receptionist job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,153 per year, or $15.9 per hour.

Spa Receptionist (F/T)

MacArthur Place Hotel and Spa

Sonoma, CA • On-site

$20/hr

Full-time

Re-posted 1 hour ago

Job description

Job Type
Full-time
Description
Create Exceptional Guest Experiences in Sonoma Wine Country
At MacArthur Place Hotel & Spa, luxury hospitality begins with genuine connection, thoughtful service, and unforgettable experiences. We are seeking a polished, welcoming, and service-oriented Spa Receptionist to join our Spa & Wellness team.
As the first point of contact for spa guests, this role is essential in creating a seamless and relaxing guest experience from arrival through departure. The Spa Receptionist supports front desk operations, guest engagement, scheduling, spa upkeep, and administrative functions while maintaining the highest standards of hospitality and professionalism.
If you thrive in a fast-paced luxury environment, enjoy creating memorable guest experiences, and have a passion for wellness and service excellence, we invite you to apply.
Position Overview
The Spa Receptionist serves as the welcoming face of the spa, delivering personalized service while supporting daily spa operations. Responsibilities include guest check-ins and check-outs, appointment scheduling, payment processing, guest assistance, facility presentation, and maintaining a calm, polished, and guest-ready environment.
This position plays a key role in driving guest satisfaction, loyalty, and repeat business while contributing to the overall success of the hotel and spa.
What You'll Do
Guest Experience & Hospitality
  • Welcome guests warmly and create a relaxing, luxury spa experience
  • Provide spa tours and explain services, amenities, wellness offerings, and promotions
  • Manage guest check-ins, check-outs, and appointment scheduling
  • Answer phone calls, emails, and guest inquiries professionally and promptly
  • Anticipate guest needs and assist with robes, lockers, towels, refreshments, and spa amenities
  • Resolve guest concerns professionally and escalate issues when needed
  • Build positive guest relationships that encourage repeat visits
  • Deliver Forbes-level service through genuine hospitality, personalized attention, and exceptional guest experiences

Front Desk & Administrative Operations
  • Process cash, credit card, and room charge transactions accurately
  • Maintain guest records and confidentiality standards
  • Assist with transaction reconciliation and daily reporting
  • Monitor schedules to support smooth daily operations
  • Support retail product sales and maintain organized front desk displays

Spa Operations & Facility Support
  • Ensure spa, locker rooms, lounges, fitness areas, and pool spaces remain clean, sanitized, and guest-ready
  • Restock towels, robes, linens, toiletries, and refreshments throughout shifts
  • Prepare treatment rooms before and after services
  • Assist with laundry and general spa upkeep
  • Report maintenance concerns promptly
  • Maintain presentation standards aligned with luxury hospitality expectations

Team Collaboration & Support
  • Collaborate with therapists, attendants, housekeeping, engineering, and hotel departments
  • Assist with spa operations during high-volume periods
  • Maintain inventory of spa products, linens, and supplies
  • Support wellness programs, seasonal promotions, and special events
  • Foster a positive and team-oriented work environment

Safety, Compliance & Professional Standards
  • Follow all health, sanitation, safety, and infection-control procedures
  • Safely handles cleaning products and supplies according to OSHA and SDS guidelines
  • Maintain organized, clean, and hazard-free workspaces
  • Uphold professionalism, uniform & grooming, time & attendance, meal & rest breaks, and workplace conduct standards
  • Maintain guest confidentiality and represent MacArthur Place with professionalism in every interaction

Qualifications & Skills
  • Previous hospitality, spa, wellness, hotel, front desk, or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to multitask in a fast-paced luxury environment
  • Professional appearance and polished communication style
  • Basic computer proficiency and experience with POS or booking systems preferred
  • Knowledge of payment processing and cash handling procedures
  • Ability to work independently and collaboratively
  • Passion for hospitality, wellness, and guest service excellence

Additional Competencies
  • Strong guest service and relationship-building skills
  • Positive attitude with flexibility and adaptability
  • Strong problem-solving and multitasking abilities
  • Highly organized and detail-oriented
  • Ability to remain calm and professional during busy periods
  • Customer-focused mindset with a commitment to hospitality excellence

Physical Requirements & Work Environment
  • Ability to sit, stand, walk, bend, reach, kneel, push, pull, and lift up to 40 pounds
  • Comfortable working in warm, humid, aromatic, wet, and outdoor environments
  • Ability to assist with cleaning, laundry, and restocking throughout spa, fitness, and pool areas
  • Flexible availability including evenings, weekends, holidays, and special events
  • Food Handler's Certification and Responsible Beverage Service (RBS) certification preferred, or ability to obtain upon hire

About MacArthur Place
Originally a historic estate, MacArthur Place has evolved into Sonoma's premier luxury resort featuring beautifully designed guest rooms, farm-to-table dining, curated wine experiences, a tranquil spa, outdoor heated pool, and modern fitness center.Our team is passionate about delivering exceptional guest experiences while fostering a culture of collaboration, inclusivity, and hospitality excellence.
Why Join Our Team?
At MacArthur Place Hotel & Spa, you'll be part of a collaborative luxury hospitality environment in the heart of Sonoma Wine Country where wellness and exceptional guest experiences come first. We offer opportunities for professional growth, a supportive team culture, and exclusive discounts on hotel stays, dining, spa services, and affiliated winery experiences.
Equal Employment Opportunity
MacArthur Place is committed to creating a diverse and inclusive workplace and provides equal employment opportunities and reasonable accommodations in accordance with applicable laws. We strive to foster an environment where all team members feel valued, respected, and empowered to succeed.
Salary Description
$20.00 per hour

Apply