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Spa Manager Jobs in Springfield, MA (NOW HIRING)

Infosys

Technology Architect

Hartford, CT · On-site

As a Technology Project Lead, you will manage project timelines, facilitate communication between ... SPA frameworks like Angular or React or similar • Bachelor's degree or foreign equivalent ...

Greathorse

Food and Beverage Supervisor

Hampden, MA · On-site

... private spa, fitness center, golf simulators, tennis courts, and the restaurant and bar. It ... Communicate effectively with the kitchen and management teams * Help maintain labor cost controls

Tommy's Tanning Inc

Tanning & Wellness Consultant

Vernon, CT · On-site

$13.50 - $18.50/hr

FREE Tanning, Spray Tanning, Red-Light Therapy and Spa Services * Flexible scheduling * Competitive ... management and team * Maintain client confidentiality Full-Time/Part-Time Full-Time and/or ...

Greathorse

Concierge

Hampden, MA · On-site

$18 - $20/hr

... private spa, fitness center, golf simulators, tennis courts, and the restaurant and bar. It ... to management. • Maintain a professional manner, emphasizing hospitality for both members ...

Greathorse

Concierge

Hampden, MA

$15.75 - $20.25/hr

... private spa, fitness center, golf simulators, tennis courts, and the restaurant and bar. It ... Provide office support to management. Maintain a professional manner, emphasizing hospitality for ...

Greathorse

Concierge

Hampden, MA · On-site

$18 - $20/hr

... private spa, fitness center, golf simulators, tennis courts, and the restaurant and bar. It ... to management. • Maintain a professional manner, emphasizing hospitality for both members ...

Candlewick Kennels

Dog Groomer

Glastonbury, CT · On-site

We are seeking an experienced Dog Groomer to join our Pet Spa team. This role is ideal for a ... Position Overview This is a commission-based role reporting to the General Manager. Our groomers ...

Elms College

Head Swim Coach & CPO

Chicopee, MA

$50K/yr

... and Spa Operator (CPO) for the college, maintain the pool, and pool area and work closely with the assistant athletic for facilities, programming and management in all areas of aquatics. This ...

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All JobsSpa Manager JobsSpa Manager Jobs in Springfield, MA

Spa Manager information

See Springfield, MA salary details

$29.4K

$49.6K

$68.8K

How much do spa manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for spa manager in Springfield, MA is $49,589.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $55,800.00 per year, depending on experience, location, and employer.

What does a Spa Manager do?

A Spa Manager oversees the daily operations of a spa, ensuring that clients receive high-quality services and that the facility runs smoothly. Their responsibilities include managing staff, scheduling appointments, handling customer inquiries, maintaining inventory, and ensuring compliance with health and safety standards. Spa Managers also develop marketing strategies, manage budgets, and work to create a relaxing and welcoming environment for guests. They play a key role in hiring and training employees and often resolve any customer concerns or complaints.

What is the difference between Spa Manager vs Spa Supervisor?

AspectSpa ManagerSpa Supervisor
ResponsibilitiesOversees entire spa operations, manages staff, handles budgets, and develops services.Supervises daily staff activities, ensures service quality, and assists in operations.
Required CredentialsExperience in spa management, certifications in massage therapy or aesthetics often preferred.Experience in spa services, supervisory skills, and relevant certifications.
Work EnvironmentOffice-based with frequent interactions with staff and clients, strategic planning.

The main difference between a Spa Manager and a Spa Supervisor is the scope of responsibilities. The Spa Manager oversees the entire spa operation, including management and strategic planning, while the Spa Supervisor focuses on daily staff supervision and service quality. Both roles require relevant experience and certifications, but the Spa Manager's role is broader and more strategic.

What are some common challenges Spa Managers face in overseeing both staff and client satisfaction?

Spa Managers often balance the needs of their team with delivering excellent client experiences. Common challenges include managing diverse staff schedules, ensuring consistent service quality, and adapting to client feedback. Additionally, Spa Managers must handle inventory, maintain a relaxing environment, and keep up with industry trends. Successful managers foster open communication, provide ongoing staff training, and implement efficient procedures to address these challenges.

What are the key skills and qualifications needed to thrive as a Spa Manager, and why are they important?

To thrive as a Spa Manager, you need strong leadership, customer service expertise, and a background in hospitality or wellness management, often supported by a relevant degree or certification. Familiarity with spa management software, appointment scheduling systems, and inventory control tools is typically required. Outstanding interpersonal skills, conflict resolution abilities, and attention to detail help set exceptional Spa Managers apart. These competencies ensure smooth operations, high client satisfaction, and effective team management in a competitive spa environment.

What Does a Spa Manager Do?

A spa manager, or spa director, oversees all aspects of running a spa, including the staff, finances, and facility management. As a spa manager, your responsibilities include interviewing, hiring, and training employees, managing schedules and staff related issues, and tending to the needs of guests. You are also responsible for ensuring that your spa complies with all state and local health codes. Your job is to oversee the general operation of the spa on a daily basis and ensure guests are provided a relaxing environment with quality services.

Do you need a license to be a spa manager?

Typically, a license is not required specifically to be a spa manager, but relevant certifications in spa management, hospitality, or related fields can enhance job prospects. Some states or regions may have licensing requirements for certain spa services or operations that a manager oversees, so it's important to check local regulations.

What do you do as a spa manager?

A spa manager oversees daily operations of a spa, including managing staff, scheduling appointments, ensuring customer satisfaction, and maintaining cleanliness and safety standards. They also handle budgeting, marketing, and inventory management to ensure the spa runs efficiently.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day often include specialized roles such as senior corporate executives, certain medical specialists like surgeons, and experienced consultants or contractors in fields like finance, law, or technology. These positions typically require advanced skills, extensive experience, and often involve high levels of responsibility or expertise. Freelance or contract work in niche industries can also reach this earning level, especially with a strong reputation and in-demand skills.

How can I become a spa manager?

To become a spa manager, candidates typically need previous experience in spa or hospitality roles, strong leadership skills, and knowledge of spa operations. Earning relevant certifications, such as in massage therapy or hospitality management, can enhance prospects. A bachelor's degree in business, hospitality, or a related field is often preferred.
More about Spa Manager jobs
What are the most commonly searched types of Spa jobs in Springfield, MA? The most popular types of Spa jobs in Springfield, MA are:
What are popular job titles related to Spa Manager jobs in Springfield, MA? For Spa Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Spa Manager jobs in Springfield, MA look for? The top searched job categories for Spa Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Spa Manager jobs? Cities near Springfield, MA with the most Spa Manager job openings:
Spa Manager jobs near you

Patient Experience & Growth Coordinator (Healthcare Sales & Front Desk

DeSorbo Health and Wellness

Glastonbury, CT

$24 - $28/hr

Full-time

Posted 15 days ago

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Job description

Patient Experience & Growth Coordinator (Healthcare Sales & Front Desk)

DeSorbo Health & Wellness
Glastonbury, CT

Compensation: $24-$28 per hour + Performance Bonuses

About Us

DeSorbo Health & Wellness is a rapidly growing concierge-style medical practice specializing in medical weight loss, hormone replacement therapy (TRT/BHRT), primary care, preventative medicine, and wellness optimization.

We pride ourselves on delivering an exceptional patient experience in a professional, modern, and welcoming environment. Our patients invest in their health and expect a high level of service, communication, and support.

We are seeking a motivated, energetic, and personable team member who enjoys helping people, building relationships, and contributing to the growth of a successful healthcare practice.

Position Overview

This is not a traditional receptionist role.

We are looking for a Patient Experience & Growth Coordinator who can combine outstanding customer service, front desk operations, patient engagement, and sales support.

You will often be the first person prospective patients interact with, making you a critical part of our practice's success. The ideal candidate is confident communicating with people, enjoys relationship-building, and takes pride in creating an exceptional experience from the first phone call through ongoing care.

Responsibilities

  • Welcome patients and create a positive first impression
  • Answer incoming phone calls, text messages, emails, and online inquiries
  • Schedule appointments and manage provider schedules
  • Follow up with prospective patients who inquire about our services
  • Educate prospective patients on available programs and services
  • Support enrollment into weight loss and hormone optimization programs
  • Collect payments and maintain accurate patient records
  • Verify and maintain patient information
  • Manage appointment reminders and patient communications
  • Coordinate patient flow throughout the day
  • Assist with patient retention and engagement initiatives
  • Maintain a clean, professional, and organized office environment
  • Support practice marketing events and community outreach activities

Qualifications

Required

  • Exceptional communication and interpersonal skills
  • Strong customer service experience
  • Professional and polished demeanor
  • Strong organizational and multitasking abilities
  • Positive attitude and growth mindset
  • Ability to work independently and as part of a team
  • Comfortable discussing services, pricing, and program options
  • Strong follow-up and relationship-building skills

Preferred

  • Medical receptionist experience
  • Front desk experience
  • Patient coordinator experience
  • Healthcare sales experience
  • Med spa experience
  • Concierge medicine experience
  • Hospitality experience
  • Luxury retail experience
  • Fitness or wellness industry experience
  • CRM or EMR experience

The Ideal Candidate

You may be an excellent fit if you have experience as a:

  • Wellness Coordinator
  • Membership Advisor
  • Concierge
  • Client Success Representative
  • Hospitality Professional
  • Luxury Retail Associate
  • Med Spa Coordinator
  • Patient Coordinator
  • Medical Receptionist
  • Front Desk Coordinator

Most importantly, you enjoy connecting with people and helping them take action toward improving their health and quality of life.

Compensation & Incentives

  • $24-$28 per hour based on experience
  • Performance-based bonus opportunities
  • Additional earnings tied to patient enrollment, patient engagement, and practice growth initiatives
  • Growth opportunities as the practice expands

Benefits

  • Supportive team environment
  • Professional development opportunities
  • Meaningful work that positively impacts patients' lives
  • Modern healthcare environment
  • Growth-oriented culture

Our Hiring Process

Qualified candidates will be invited to complete a brief DISC personality assessment as part of our interview process. This assessment helps us better understand communication styles, strengths, and workplace preferences. There are no right or wrong results.

Selected candidates may also be asked to participate in a short video interview and role-play exercise.