Spa Manager
Boston, MA · On-site
$105K/yr
Spa Manager Summary The Spa Manager/Director is responsible for leading all aspects of spa operations with a strategic focus on driving retail sales performance, achieving ambitious revenue and ...
Boston, MA · On-site
$105K/yr
Spa Manager Summary The Spa Manager/Director is responsible for leading all aspects of spa operations with a strategic focus on driving retail sales performance, achieving ambitious revenue and ...
Boston, MA · On-site
$105K/yr
Spa Manager Summary The Spa Manager/Director is responsible for leading all aspects of spa operations with a strategic focus on driving retail sales performance, achieving ambitious revenue and ...
Boston, MA · On-site
$25 - $30/hr
Assistant Spa Manager The Assistant Spa Manager is a key leadership position within a luxury spa environment, charged with supporting the Spa Manager in overseeing all facets of daily operations.
Boston, MA · On-site
$25 - $30/hr
Assistant Spa Manager The Assistant Spa Manager is a key leadership position within a luxury spa environment, charged with supporting the Spa Manager in overseeing all facets of daily operations.
Boston, MA · On-site
$45K - $61K/yr
In fact, 90% of our management team began their spa careers as a Bella Santé Spa Supervisor. The Spa Supervisor is a key role within Bella Santé. As a Spa Supervisor, you will make the first and ...
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Boston, MA · On-site
$45K - $61K/yr
In fact, 90% of our management team began their spa careers as a Bella Santé Spa Supervisor. The Spa Supervisor is a key role within Bella Santé. As a Spa Supervisor, you will make the first and ...
Wellesley, MA · On-site
$45K - $61K/yr
In fact, 90% of our management team began their spa careers as a Bella Santé Spa Supervisor. The Spa Supervisor is a key role within Bella Santé. As a Spa Supervisor, you will make the first and ...
Quick apply
Wellesley, MA · On-site
$45K - $61K/yr
In fact, 90% of our management team began their spa careers as a Bella Santé Spa Supervisor. The Spa Supervisor is a key role within Bella Santé. As a Spa Supervisor, you will make the first and ...
Inform Spa Manager or dog owner of all health concerns that may be observed during the grooming process * Safely de-mat and de-tangle coat using appropriate tools * Perform additional pet hygiene ...
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Inform Spa Manager or dog owner of all health concerns that may be observed during the grooming process * Safely de-mat and de-tangle coat using appropriate tools * Perform additional pet hygiene ...
Boston, MA · On-site
Ensures appropriate Spa supervisory coverage through use of a Manager on Duty (MOD) system. * Specifies and controls efficient usage of professional products for all services by completing a service ...
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Boston, MA · On-site
Ensures appropriate Spa supervisory coverage through use of a Manager on Duty (MOD) system. * Specifies and controls efficient usage of professional products for all services by completing a service ...
Boston, MA · On-site
$80K - $95K/yr
We are currently seeking Managers who are interested in a rewarding Medspa Management career. Annual base starting salary range: $80k-95k + bonus eligible Requirements * Manage and oversee the daily ...
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Boston, MA · On-site
$80K - $95K/yr
We are currently seeking Managers who are interested in a rewarding Medspa Management career. Annual base starting salary range: $80k-95k + bonus eligible Requirements * Manage and oversee the daily ...
Boston, MA · On-site
$80K - $95K/yr
We are currently seeking Managers who are interested in a rewarding Medspa Management career. Annual base starting salary range: $80k-95k + bonus eligible Requirements * Manage and oversee the daily ...
Boston, MA · On-site
$80K - $95K/yr
We are currently seeking Managers who are interested in a rewarding Medspa Management career. Annual base starting salary range: $80k-95k + bonus eligible Requirements * Manage and oversee the daily ...
Boston, MA · On-site
$80K - $95K/yr
We are currently seeking Managers who are interested in a rewarding Medspa Management career. Annual base starting salary range: $80k-95k + bonus eligible Requirements * Manage and oversee the daily ...
Boston, MA · On-site
$80K - $95K/yr
We are currently seeking Managers who are interested in a rewarding Medspa Management career. Annual base starting salary range: $80k-95k + bonus eligible Requirements * Manage and oversee the daily ...
Plymouth, MA · On-site
$14.25/hr
Position Summary As a LifeSpa Lead Coordinator you will partner with the Spa Manager to ensure the LifeSpa Coordinator Team provides exceptional guest service at the front desk. You will also assist ...
Plymouth, MA · On-site
$14.25/hr
Position Summary As a LifeSpa Lead Coordinator you will partner with the Spa Manager to ensure the LifeSpa Coordinator Team provides exceptional guest service at the front desk. You will also assist ...
Everett, MA · On-site
$19.42/hr
Responsibilities Under the direction of the Operations Manager, oversee reservations, reception desk. Maintain day to day operations of the spa facility to assure a smooth, 5-Star performance while ...
Everett, MA · On-site
$19.42/hr
Responsibilities Under the direction of the Operations Manager, oversee reservations, reception desk. Maintain day to day operations of the spa facility to assure a smooth, 5-Star performance while ...
Everett, MA · On-site
$22 - $24/hr
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high ... Accurately schedules spa appointments via telephone reservation or in person. * Maintains relevant ...
Everett, MA · On-site
$22 - $24/hr
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high ... Accurately schedules spa appointments via telephone reservation or in person. * Maintains relevant ...
Everett, MA · On-site
$22 - $24/hr
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high ... Accurately schedules spa appointments via telephone reservation or in person. * Maintains relevant ...
Everett, MA · On-site
$22 - $24/hr
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high ... Accurately schedules spa appointments via telephone reservation or in person. * Maintains relevant ...
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high ... Accurately schedules spa appointments via telephone reservation or in person. * Maintains relevant ...
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Manages multiple priorities simultaneously and meets deadlines, often in stressful and high ... Accurately schedules spa appointments via telephone reservation or in person. * Maintains relevant ...
Lexington, MA · On-site
$15.75 - $19.50/hr
Position Summary The Spa Concierge is responsible for managing the front desk experience, ensuring every guest interaction is smooth, professional, and welcoming. Key Responsibilities * Welcome ...
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Lexington, MA · On-site
$15.75 - $19.50/hr
Position Summary The Spa Concierge is responsible for managing the front desk experience, ensuring every guest interaction is smooth, professional, and welcoming. Key Responsibilities * Welcome ...
Everett, MA · On-site
$22 - $24/hr
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high ... Accurately schedules spa appointments via telephone reservation or in person. * Maintains relevant ...
Everett, MA · On-site
$22 - $24/hr
Manages multiple priorities simultaneously and meets deadlines, often in stressful and high ... Accurately schedules spa appointments via telephone reservation or in person. * Maintains relevant ...
Boston, MA · On-site
$25.96/hr
Report accidents, injuries to management. * Adhere to all Raffles Brand Standards, department procedures and spa service standards. * Ensure uniform and appearance is tidy and professional, in line ...
Boston, MA · On-site
$25.96/hr
Report accidents, injuries to management. * Adhere to all Raffles Brand Standards, department procedures and spa service standards. * Ensure uniform and appearance is tidy and professional, in line ...
Stoneham, MA · On-site
$15 - $16/hr
S We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE ...
Stoneham, MA · On-site
$15 - $16/hr
S We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE ...
Boston, MA · On-site
$32.21/hr
The Spa Attendant Ensures a high standard of service and hospitality in the Spa Issuance, locker ... management. QUALIFICATIONS: • Ability to stand for the entire scheduled shift. • Must be ...
Boston, MA · On-site
$32.21/hr
The Spa Attendant Ensures a high standard of service and hospitality in the Spa Issuance, locker ... management. QUALIFICATIONS: • Ability to stand for the entire scheduled shift. • Must be ...
Boston, MA · On-site
$32.21/hr
The Spa Attendant Ensures a high standard of service and hospitality in the Spa Issuance, locker ... management. QUALIFICATIONS: • Ability to stand for the entire scheduled shift. • Must be ...
Boston, MA · On-site
$32.21/hr
The Spa Attendant Ensures a high standard of service and hospitality in the Spa Issuance, locker ... management. QUALIFICATIONS: • Ability to stand for the entire scheduled shift. • Must be ...
$32.1K - $36.1K
3% of jobs
$36.1K - $40K
5% of jobs
$40K - $43.9K
11% of jobs
$45.4K is the 25th percentile. Wages below this are outliers.
$43.9K - $47.8K
14% of jobs
$47.8K - $51.7K
14% of jobs
The median wage is $52.6K / yr.
$51.7K - $55.6K
14% of jobs
$55.6K - $59.5K
13% of jobs
$60.3K is the 75th percentile. Wages above this are outliers.
$59.5K - $63.4K
10% of jobs
$63.4K - $67.4K
8% of jobs
$67.4K - $71.3K
5% of jobs
$71.3K - $75.2K
3% of jobs
$32.1K
$54.2K
$75.2K
| Aspect | Spa Manager | Spa Supervisor |
|---|---|---|
| Responsibilities | Oversees entire spa operations, manages staff, handles budgets, and develops services. | Supervises daily staff activities, ensures service quality, and assists in operations. |
| Required Credentials | Experience in spa management, certifications in massage therapy or aesthetics often preferred. | Experience in spa services, supervisory skills, and relevant certifications. |
| Work Environment | Office-based with frequent interactions with staff and clients, strategic planning. |
The main difference between a Spa Manager and a Spa Supervisor is the scope of responsibilities. The Spa Manager oversees the entire spa operation, including management and strategic planning, while the Spa Supervisor focuses on daily staff supervision and service quality. Both roles require relevant experience and certifications, but the Spa Manager's role is broader and more strategic.
A spa manager, or spa director, oversees all aspects of running a spa, including the staff, finances, and facility management. As a spa manager, your responsibilities include interviewing, hiring, and training employees, managing schedules and staff related issues, and tending to the needs of guests. You are also responsible for ensuring that your spa complies with all state and local health codes. Your job is to oversee the general operation of the spa on a daily basis and ensure guests are provided a relaxing environment with quality services.

$105K/yr
Full-time
Re-posted 18 days ago
Summary
The Spa Manager/Director is responsible for leading all aspects of spa operations with a strategic focus on driving retail sales performance, achieving ambitious revenue and profitability targets, and delivering an elevated guest experience in line with luxury brand standards. This role combines hands-on oversight with visionary leadership, ensuring the growth of key performance indicators (KPIs) such as retail conversion, average transaction value, and cabin occupancy. The Spa Manager/Director leads, develops, and succession plans a high-performing team of expert luxury sales advisors and estheticians, fostering excellence in guest relations, product sales, and service delivery.
Key Responsibilities
Retail amp; Sales Performance Leadership
· Drive sales growth by setting clear daily, weekly, and monthly retail targets, closely monitoring performance metrics, and implementing strategies to consistently exceed goals.
· Lead initiatives to improve KPIs including retail conversion rates, average transaction value, and product sell-through, ensuring alignment with the corporate vision and profitability objectives.
· Develop and execute impactful retail activations, maximize cabin occupancy, and promote top SKUs through expert product education and cross-selling techniques.
· Coach, mentor, and succession plan a team of luxury sales advisors and estheticians, cultivating expertise in client consultation and premium skincare recommendations.
Operations Management
· Establish and maintain comprehensive departmental operations guidelines, delivering ongoing training to support staff growth and service excellence.
· Oversee inventory and supply chain processes, including ordering, cost controls, and asset management, to ensure consistent availability and adherence to budget targets.
· Maximize operational efficiency through expert use of spa management systems and software.
Team Leadership amp; Staff Development
· Support the Retail Director in recruiting, onboarding, coaching, and developing a high-performance team with a focus on luxury sales expertise and succession planning.
· Manage scheduling, performance evaluations, compliance with labor policies, and timely payroll execution.
· Lead regular team meetings to communicate priorities, sales goals, brand standards, and opportunities for upselling and service enhancements.
· Foster a collaborative, respectful, and growth-oriented work culture through clear expectations, feedback, and morale-boosting leadership.
Guest Experience amp; Service Excellence
· Serve as a brand ambassador, greeting and assisting clients in a warm, knowledgeable, and discreet manner while promoting premium products and services.
· Monitor client feedback and proactively implement service improvements that reinforce the brand’s luxury positioning and drive repeat business.
· Maintain a safe, serene, and meticulously clean spa environment that reflects the brand’s premium standards.
Experience amp; Qualifications
· Bachelor’s degree preferred; equivalent professional experience accepted.
· Minimum 5 years of management experience within a high-end spa or luxury retail environment, with a proven track record of driving retail sales and team development.
Core Competencies
· Exceptional customer service orientation with emotional intelligence and discretion.
· Strong leadership presence with the ability to inspire, motivate, and succession plan diverse teams of luxury sales advisors and estheticians.
· Keen attention to detail, operational discipline, and a relentless drive for growth and profitability.
Technical Proficiency
· Proficient in spa management systems, scheduling software, and digital booking/POS platforms.
· Strong computer literacy, including Microsoft Office Suite, with expertise in analyzing sales performance data and inventory management.