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Spa Manager Jobs in Boston, MA (NOW HIRING)

Wynn Resorts

Massage Therapist - Spa

Everett, MA · On-site

$10.66/hr

Manages multiple priorities simultaneously and meets deadlines, often in stressful and high ... Maintains spa treatment rooms in a neat and professional manner including but not limited to ...

Wynn Resorts

Massage Therapist - Spa

Everett, MA · On-site

$10.66/hr

Manages multiple priorities simultaneously and meets deadlines, often in stressful and high ... Maintains spa treatment rooms in a neat and professional manner including but not limited to ...

SPA

Chief Engineer with Security Clearance

Lincoln, MA · On-site

$205K - $225K/yr

SPA: Objective. Responsive. Trusted. The Sea, Land, Air Analysis Group's mission is to deliver ... Demonstrated experience defining and managing TPMs as leading indicators of technical risk and ...

Dream Spa Medical

Sales Coordinator

Canton, MA · On-site

$25/hr

Our busy, high-end Medical Spa is looking for an outgoing individual with excellent customer ... This position is responsible for scheduling patients, managing phone and walk-in inquiries ...

New

NakedMD

Floating District Manager

Boston, MA · On-site

NakedMD is a leading medical aesthetics and med spa company dedicated to providing personalized ... The District Manager will be responsible for driving performance, maintaining professional ...

NakedMD

Floating District Manager

Boston, MA · On-site

NakedMD is a leading medical aesthetics and med spa company dedicated to providing personalized ... The District Manager will be responsible for driving performance, maintaining professional ...

Arenatechnologies

SEIC Program Manager

Lincoln, MA · On-site

$205 - $230/hr

SPA: Objective. Responsive. Trusted. The Sea, Land, Air Analysis Group's mission is to deliver ... SPA has a need for a Program Manager, who will serve as the single main point of contact with the U.

New

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All JobsSpa JobsSpa Manager JobsSpa Manager Jobs in Boston, MA

Spa Manager information

See Boston, MA salary details

$32.1K

$54.2K

$75.2K

How much do spa manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for spa manager in Boston, MA is $54,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $61,000.00 per year, depending on experience, location, and employer.

What does a spa manager do?

A Spa Manager oversees the daily operations of a spa, ensuring that clients receive high-quality services and that the facility runs smoothly. Their responsibilities include managing staff, scheduling appointments, handling customer inquiries, maintaining inventory, and ensuring compliance with health and safety standards. Spa Managers also develop marketing strategies, manage budgets, and work to create a relaxing and welcoming environment for guests. They play a key role in hiring and training employees and often resolve any customer concerns or complaints.

What does a spa manager do?

A spa manager, or spa director, oversees all aspects of running a spa, including the staff, finances, and facility management. As a spa manager, your responsibilities include interviewing, hiring, and training employees, managing schedules and staff related issues, and tending to the needs of guests. You are also responsible for ensuring that your spa complies with all state and local health codes. Your job is to oversee the general operation of the spa on a daily basis and ensure guests are provided a relaxing environment with quality services.

What are the key skills and qualifications needed to thrive as a spa manager, and why are they important?

To thrive as a Spa Manager, you need strong leadership, customer service expertise, and a background in hospitality or wellness management, often supported by a relevant degree or certification. Familiarity with spa management software, appointment scheduling systems, and inventory control tools is typically required. Outstanding interpersonal skills, conflict resolution abilities, and attention to detail help set exceptional Spa Managers apart. These competencies ensure smooth operations, high client satisfaction, and effective team management in a competitive spa environment.

What are some common challenges spa managers face in overseeing both staff and client satisfaction?

Spa Managers often balance the needs of their team with delivering excellent client experiences. Common challenges include managing diverse staff schedules, ensuring consistent service quality, and adapting to client feedback. Additionally, Spa Managers must handle inventory, maintain a relaxing environment, and keep up with industry trends. Successful managers foster open communication, provide ongoing staff training, and implement efficient procedures to address these challenges.

What is the difference between Spa Manager vs Spa Supervisor?

AspectSpa ManagerSpa Supervisor
ResponsibilitiesOversees entire spa operations, manages staff, handles budgets, and develops services.Supervises daily staff activities, ensures service quality, and assists in operations.
Required CredentialsExperience in spa management, certifications in massage therapy or aesthetics often preferred.Experience in spa services, supervisory skills, and relevant certifications.
Work EnvironmentOffice-based with frequent interactions with staff and clients, strategic planning.

The main difference between a Spa Manager and a Spa Supervisor is the scope of responsibilities. The Spa Manager oversees the entire spa operation, including management and strategic planning, while the Spa Supervisor focuses on daily staff supervision and service quality. Both roles require relevant experience and certifications, but the Spa Manager's role is broader and more strategic.

How much do spa managers make in the US?

Spa managers in the US typically earn an average salary of around $50,000 to $70,000 per year, depending on experience, location, and the size of the spa. Salaries can vary based on certifications, management skills, and the complexity of the spa operations.

How much do spa managers make?

Spa managers typically earn an average annual salary of around $45,000 to $65,000, depending on experience, location, and the size of the spa. Salaries can be higher in upscale or luxury spa settings and may include bonuses or commissions based on performance.
More about Spa Manager jobs

What are the most commonly searched types of Spa jobs in Boston, MA?

The most popular types of Spa jobs in Boston, MA are:

What are popular job titles related to Spa Manager jobs in Boston, MA?

For Spa Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Spa Manager jobs in Boston, MA look for?

The top searched job categories for Spa Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Spa Manager jobs?

Cities near Boston, MA with the most Spa Manager job openings:

Spa Manager jobs near you
Infographic showing various Spa Manager job openings in Boston, MA as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,220 per year, or $26.1 per hour.

Massage Therapist - Spa

Wynn Resorts

Everett, MA • On-site

$10.66/hr

Part-time

Re-posted 9 days ago

Wynn Resorts rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

35th of 164 rated casinos

Job description

Company Description
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.
Job Description
Hourly Pay: $10.66-$10.66
In addition to the hourly rate, this position receives 20 % commission from the cost of Spa & Salon services provided.
The Encore Boston Harbor Therapist - Spa will be responsible for ongoing coordination within the Spa Department. Responsible for providing all massage services to every guest according to Encore Service Standards in the spa facility or any other venues on the Encore Resort property where massage services are offered. This includes, but is not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.
JOB RESPONSIBILITIES:
  • Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
  • Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.
  • Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
  • Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
  • Delivers and maintains a maximum level of property-wide service and satisfaction.
  • Contributes to company-wide communication and best practices.
  • Keeps informed of all new developments within the department.
  • Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
  • Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
  • Maintains a positive, enthusiastic attitude while embracing the Encore Resorts core values and promises, along with the spa culture and values.
  • Ensures the Encore standards of cleanliness and appearance for all areas. This includes daily side-work and maintaining room standards set by the department and the Massage State Board.
  • Understands and abides by all Massage State Board of Massachusetts licensing requirements and policies.
  • Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally.
  • Assists peers, guests, other departments or leaders at all times.
  • Maintains spa treatment rooms in a neat and professional manner including but not limited to: stocking of linen, cleaning, instrument sterilization and replaces all table linens after each service.
  • Keeps all areas of the spa including storage areas, back of house, staff break room and dispensary clean and organized while following safety guidelines.
  • Performs all regular and seasonal massage services offered on the menu as trained by the department.
  • Consistently follow all massage treatment protocols and be able to modify treatments within our guidelines based on guests' individual needs.
  • Retain a comprehensive knowledge of all current massage services, product benefits, key ingredients and proper application. Able to speak to and actively suggest other services and/or retail products.
  • Works with safety as a priority, and follows department and company safety standards.
  • Maintains relevant knowledge of industry through continuing education and training.
  • Performs any other job-related duties as assigned.

Qualifications
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
18 years of age or above.
Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
Must be able to obtain and maintain any licensing or active work cards required.
Education and/or Experience:
High school or equivalent degree preferred.
Minimum of 2 years massage therapy and customer service experience in a demanding high-volume luxury spa or resort environment. Dual license in massage therapist & esthetician preferred.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Conversational English required, second language a plus. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute basic mathematical calculations.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.
Work Environment:
The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is typically moderate. When on the property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
  • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.

Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

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