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Spa Manager Jobs in Springfield, MA (NOW HIRING)

Life Time

Salon & Spa Leader

Westfield, MA

Position Summary The Spa Manager leads the Spa and Salon services and retail staff in the promoting and providing of sales, services, and products that exceed customer expectations. They drive ...

SKIN Medical + Wellness

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MedSpa Manager

South Windsor, CT · On-site

$29.35 - $40/hr

One to two years of management experience * Superior interpersonal and communication skills, oral ... Maintaining inventory on all medical, spa and office supplies * Reconciliation of bank statements ...

Leslie's

General Manager

Enfield, CT · On-site

$42K - $48K/yr

S. pool and spa care industry. We serve the aftermarket needs of residential and professional ... The General Manager oversees the overall performance of a Leslie's store, ensuring it meets or ...

Leslie's Poolmart, Inc.

General Manager

Enfield, CT

$42K - $48K/yr

S. pool and spa care industry. We serve the aftermarket needs of residential and professional ... The General Manager oversees the overall performance of a Leslie's store, ensuring it meets or ...

IFG Companies

Senior Pricing Actuary

Hartford, CT · On-site

$150K - $200K/yr

The SPA utilizes advanced actuarial methodologies, predictive analytics, market intelligence and ... Ability to prioritize and manage multiple tasks while resolving conflicts constructively.

Amedisys, Inc.

RN Case Manager Hospice

Springfield, MA · On-site

$92K - $97K/yr

Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more ... Records pain/symptom management changes/outcomes as appropriate. * Teaches patients, families, and ...

Amedisys, Inc.

RN Case Manager Hospice

Springfield, MA

$92K - $97K/yr

Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more ... Records pain/symptom management changes/outcomes as appropriate. * Teaches patients, families, and ...

GAC Solutions

W2 only - .Net Architect

Hartford, CT · On-site

... SPA framework) Experience with relational databases (e.g., Oracle or similar) in multi-tier ... ceremonies, manage backlog/refinement with Product Owner, remove impediments, and drive sprint ...

New

River Link Hotels

Maintenance Technician

Sturbridge, MA · On-site

$18 - $22/hr

Maintain pool and spa equipment and assist with water chemistry monitoring * Replace light bulbs ... Ability to work independently and manage daily tasks * Ability to lift up to 50 lbs and use ladders ...

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All JobsSpa JobsSpa Manager JobsSpa Manager Jobs in Springfield, MA

Spa Manager information

See Springfield, MA salary details

$29.4K

$49.6K

$68.8K

How much do spa manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for spa manager in Springfield, MA is $49,589.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $55,800.00 per year, depending on experience, location, and employer.

What do spa managers do?

Spa managers oversee daily operations of a spa, including staff management, customer service, scheduling, and ensuring compliance with health and safety regulations. They also handle budgeting, marketing, and maintaining high service standards to ensure a positive client experience.

What does a Spa Manager do?

A Spa Manager oversees the daily operations of a spa, ensuring that clients receive high-quality services and that the facility runs smoothly. Their responsibilities include managing staff, scheduling appointments, handling customer inquiries, maintaining inventory, and ensuring compliance with health and safety standards. Spa Managers also develop marketing strategies, manage budgets, and work to create a relaxing and welcoming environment for guests. They play a key role in hiring and training employees and often resolve any customer concerns or complaints.

What is the difference between Spa Manager vs Spa Supervisor?

AspectSpa ManagerSpa Supervisor
ResponsibilitiesOversees entire spa operations, manages staff, handles budgets, and develops services.Supervises daily staff activities, ensures service quality, and assists in operations.
Required CredentialsExperience in spa management, certifications in massage therapy or aesthetics often preferred.Experience in spa services, supervisory skills, and relevant certifications.
Work EnvironmentOffice-based with frequent interactions with staff and clients, strategic planning.

The main difference between a Spa Manager and a Spa Supervisor is the scope of responsibilities. The Spa Manager oversees the entire spa operation, including management and strategic planning, while the Spa Supervisor focuses on daily staff supervision and service quality. Both roles require relevant experience and certifications, but the Spa Manager's role is broader and more strategic.

How do you become a spa manager?

To become a spa manager, candidates typically need previous experience in spa or hospitality roles, strong leadership skills, and knowledge of spa operations. Many employers prefer candidates with relevant certifications such as a massage therapy license or hospitality management degree. Developing customer service skills and understanding business management are also important for advancement.

What qualifications do you need to be a spa manager?

A spa manager typically needs a high school diploma or equivalent, with many employers preferring post-secondary education in hospitality, business, or related fields. Relevant experience in spa or hospitality management, strong leadership skills, and knowledge of health and safety regulations are also important; certifications in massage therapy or esthetics can be advantageous but are not always required. Strong customer service and organizational skills are essential for success in this role.

What are some common challenges Spa Managers face in overseeing both staff and client satisfaction?

Spa Managers often balance the needs of their team with delivering excellent client experiences. Common challenges include managing diverse staff schedules, ensuring consistent service quality, and adapting to client feedback. Additionally, Spa Managers must handle inventory, maintain a relaxing environment, and keep up with industry trends. Successful managers foster open communication, provide ongoing staff training, and implement efficient procedures to address these challenges.

What are the key skills and qualifications needed to thrive as a Spa Manager, and why are they important?

To thrive as a Spa Manager, you need strong leadership, customer service expertise, and a background in hospitality or wellness management, often supported by a relevant degree or certification. Familiarity with spa management software, appointment scheduling systems, and inventory control tools is typically required. Outstanding interpersonal skills, conflict resolution abilities, and attention to detail help set exceptional Spa Managers apart. These competencies ensure smooth operations, high client satisfaction, and effective team management in a competitive spa environment.

What Does a Spa Manager Do?

A spa manager, or spa director, oversees all aspects of running a spa, including the staff, finances, and facility management. As a spa manager, your responsibilities include interviewing, hiring, and training employees, managing schedules and staff related issues, and tending to the needs of guests. You are also responsible for ensuring that your spa complies with all state and local health codes. Your job is to oversee the general operation of the spa on a daily basis and ensure guests are provided a relaxing environment with quality services.

How much do spa managers make in the US?

Spa managers in the US typically earn an average salary of around $50,000 to $70,000 per year, depending on experience, location, and the size of the spa. Salaries can vary based on certifications, management skills, and the complexity of the spa operations.
More about Spa Manager jobs
What are the most commonly searched types of Spa jobs in Springfield, MA? The most popular types of Spa jobs in Springfield, MA are:
What are popular job titles related to Spa Manager jobs in Springfield, MA? For Spa Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Spa Manager jobs in Springfield, MA look for? The top searched job categories for Spa Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Spa Manager jobs? Cities near Springfield, MA with the most Spa Manager job openings:
Spa Manager jobs near you
Salon & Spa Leader

Salon & Spa Leader

Life Time

Westfield, MA

Full-time

Re-posted 18 days ago

Life Time rating

6.5

Company rating: 6.5 out of 10

Based on 388 frontline employees who took The Breakroom Quiz

23rd of 61 rated gym and leisure clubs

Job description

Position Summary

The Spa Manager leads the Spa and Salon services and retail staff in the promoting and providing of sales, services, and products that exceed customer expectations. They drive revenue and oversee the department's operations, financial levels, and ensures excellent customer service. They are responsible for the overall direction, coordination, and supervision of the Life Spa Department team members. They also provide leadership for the department in the fulfillment of Life Time's mission statement.

Job Duties and Responsibilities

  • Provides weekly or monthly coaching sessions to develop, support and educate team members while building a strong professional relationship to ensure high team member retention
  • Monitors the LifeSpa profit and loss statement and makes necessary adjustments based on budgetary guidelines
  • Utilizes customer service and communication skills to develop strong relationships with members and connect and educate them on our industry leading salon and spa services and products
  • Works the coordinator desk for 18-20 hours to provide in-the-moment coaching and business building best practices with the team

Position Requirements

  • High School Diploma or GED
  • 1 to 2 years of experience in Salon, Spa, Hospitality or Retail Leadership
  • Experience with Microsoft Office such as Word, Excel, Outlook and PowerPoint
  • Spa Manager Certification
  • Appropriate State/County/City Licenses, as required by law

Preferred Requirements

  • Experience in administrative or operational and computer skills

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

What Life Time employees say

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