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Medical Spa Receptionist Jobs in Springfield, MA

UnitedHealth Group

Medical Receptionist

Enfield, CT · On-site

$16 - $29/hr

The Medical Receptionist will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining ...

UnitedHealth Group

Medical Receptionist

Enfield, CT · On-site

$16 - $29/hr

The Medical Receptionist will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining ...

UnitedHealth Group

Medical Receptionist

Manchester, CT · On-site

$16.15 - $28.80/hr

ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our growing Family Medicine team. This position will support the care ...

UnitedHealth Group

Medical Receptionist

Manchester, CT · On-site

$16.15 - $28.80/hr

ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our growing Family Medicine team. This position will support the care ...

Trinityhealth

Medical Receptionist

Glastonbury, CT · On-site

$16.50 - $20/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Cardiology team located in Glastonbury, CT The Business Services Representative ...

Trinity Health

Medical Receptionist

Hartford, CT

$16.75 - $20.25/hr

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Women's Health team in Hartford. The Business Services Representative is ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise ...

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All JobsMedical Spa Receptionist JobsMedical Spa Receptionist Jobs in Springfield, MA

Medical Spa Receptionist information

See Springfield, MA salary details

$10

$17

$22

How much do medical spa receptionist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for medical spa receptionist in Springfield, MA is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.70 per hour, depending on experience, location, and employer.

What does a medical spa receptionist do?

As a medical spa receptionist, your duties and responsibilities involve a variety of administrative and customer service tasks at a medical spa, where clients may receive laser skin therapy, permanent hair removal, liposuction, facial fillers, and other cosmetic treatments. You answer incoming phone calls, schedule appointments for clients, process billing paperwork, and ensure that the office and spa remain stocked with inventory. You also provide customer service to clients at various stages of their visit. You greet them when they arrive, help prep them for medical treatments as needed, and coordinate future appointments. You also collect payments and provide information to clients regarding any treatments that the medical spa offers.

What is the difference between Medical Spa Receptionist vs Medical Assistant?

AspectMedical Spa ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification or diploma often preferred
Work EnvironmentFront desk, patient check-in/out, scheduling in medical spa settingsClinical settings, assisting with procedures, patient prep
Job ResponsibilitiesGreeting clients, managing appointments, administrative tasksAssisting providers, preparing treatment rooms, basic patient care

The Medical Spa Receptionist primarily handles administrative duties and client interactions at the front desk, while the Medical Assistant performs clinical tasks and supports medical procedures. Both roles are essential in a medical spa environment but differ in their focus and required training.

What are some common challenges faced by medical spa receptionists and how can they be managed?

Medical Spa Receptionists often juggle multiple responsibilities, including managing appointment schedules, handling sensitive client information, and ensuring a welcoming environment. One common challenge is balancing front desk duties with administrative tasks during peak hours, which can be managed through effective time management and communication with the team. Additionally, receptionists may encounter clients with high expectations or privacy concerns, so maintaining professionalism and discretion is essential. Regular training on spa protocols and customer service skills can help address these challenges and enhance the overall client experience.

What are the key skills and qualifications needed to thrive as a medical spa receptionist, and why are they important?

To thrive as a Medical Spa Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with appointment scheduling software, point-of-sale systems, and electronic medical records is typically required. Outstanding communication, professionalism, and the ability to multitask in a fast-paced environment are essential soft skills for this role. These abilities ensure a smooth client experience, efficient spa operations, and positive first impressions that are critical for client retention and satisfaction.

What does a medical spa receptionist do?

A Medical Spa Receptionist is responsible for greeting clients, scheduling appointments, answering phones, and providing general information about the spa's services. They manage client records, handle payments, and ensure the front desk operates smoothly. Additionally, they may assist with marketing efforts and maintain a welcoming, professional environment. Their role is crucial in creating a positive first impression and supporting both clients and staff.
More about Medical Spa Receptionist jobs
What are popular job titles related to Medical Spa Receptionist jobs in Springfield, MA? For Medical Spa Receptionist jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Medical Spa Receptionist jobs in Springfield, MA look for? The top searched job categories for Medical Spa Receptionist jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Medical Spa Receptionist jobs? Cities near Springfield, MA with the most Medical Spa Receptionist job openings:
Medical Spa Receptionist jobs near you
Infographic showing various Medical Spa Receptionist job openings in Springfield, MA as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,849 per year, or $17.2 per hour.

Patient Experience & Growth Coordinator (Healthcare Sales & Front Desk

DeSorbo Health and Wellness

Glastonbury, CT

$24 - $28/hr

Full-time

Re-posted 9 days ago

Job description

Patient Experience & Growth Coordinator (Healthcare Sales & Front Desk)

DeSorbo Health & Wellness
Glastonbury, CT

Compensation: $24-$28 per hour + Performance Bonuses

About Us

DeSorbo Health & Wellness is a rapidly growing concierge-style medical practice specializing in medical weight loss, hormone replacement therapy (TRT/BHRT), primary care, preventative medicine, and wellness optimization.

We pride ourselves on delivering an exceptional patient experience in a professional, modern, and welcoming environment. Our patients invest in their health and expect a high level of service, communication, and support.

We are seeking a motivated, energetic, and personable team member who enjoys helping people, building relationships, and contributing to the growth of a successful healthcare practice.

Position Overview

This is not a traditional receptionist role.

We are looking for a Patient Experience & Growth Coordinator who can combine outstanding customer service, front desk operations, patient engagement, and sales support.

You will often be the first person prospective patients interact with, making you a critical part of our practice's success. The ideal candidate is confident communicating with people, enjoys relationship-building, and takes pride in creating an exceptional experience from the first phone call through ongoing care.

Responsibilities

  • Welcome patients and create a positive first impression
  • Answer incoming phone calls, text messages, emails, and online inquiries
  • Schedule appointments and manage provider schedules
  • Follow up with prospective patients who inquire about our services
  • Educate prospective patients on available programs and services
  • Support enrollment into weight loss and hormone optimization programs
  • Collect payments and maintain accurate patient records
  • Verify and maintain patient information
  • Manage appointment reminders and patient communications
  • Coordinate patient flow throughout the day
  • Assist with patient retention and engagement initiatives
  • Maintain a clean, professional, and organized office environment
  • Support practice marketing events and community outreach activities

Qualifications

Required

  • Exceptional communication and interpersonal skills
  • Strong customer service experience
  • Professional and polished demeanor
  • Strong organizational and multitasking abilities
  • Positive attitude and growth mindset
  • Ability to work independently and as part of a team
  • Comfortable discussing services, pricing, and program options
  • Strong follow-up and relationship-building skills

Preferred

  • Medical receptionist experience
  • Front desk experience
  • Patient coordinator experience
  • Healthcare sales experience
  • Med spa experience
  • Concierge medicine experience
  • Hospitality experience
  • Luxury retail experience
  • Fitness or wellness industry experience
  • CRM or EMR experience

The Ideal Candidate

You may be an excellent fit if you have experience as a:

  • Wellness Coordinator
  • Membership Advisor
  • Concierge
  • Client Success Representative
  • Hospitality Professional
  • Luxury Retail Associate
  • Med Spa Coordinator
  • Patient Coordinator
  • Medical Receptionist
  • Front Desk Coordinator

Most importantly, you enjoy connecting with people and helping them take action toward improving their health and quality of life.

Compensation & Incentives

  • $24-$28 per hour based on experience
  • Performance-based bonus opportunities
  • Additional earnings tied to patient enrollment, patient engagement, and practice growth initiatives
  • Growth opportunities as the practice expands

Benefits

  • Supportive team environment
  • Professional development opportunities
  • Meaningful work that positively impacts patients' lives
  • Modern healthcare environment
  • Growth-oriented culture

Our Hiring Process

Qualified candidates will be invited to complete a brief DISC personality assessment as part of our interview process. This assessment helps us better understand communication styles, strengths, and workplace preferences. There are no right or wrong results.

Selected candidates may also be asked to participate in a short video interview and role-play exercise.