Medical Spa Jobs in Springfield, MA (NOW HIRING)

You would be the one running this location, not just staffing it. The team is in place, the client base is loyal, and the reviews are excellent. What the business needs is an operator who owns the numbers and turns that goodwill into booked, rebooked, and enrolled revenue. Just as importantly, we need someone who knows how to build a culture people want to be part of, one where accountability, collaboration, continuous coaching, and exceptional patient care become the standard, not the exception.

This is a single-location med spa in the Farmington Valley corridor outside Hartford, backed by a multi-site operator who is present, invested, and hands-on. You would carry the location’s commercial results and lead a multidisciplinary team of licensed providers, aesthetic staff, and guest-experience staff. You would have direct access to ownership and real authority over how the location runs.

What You Will Do

• Own the commercial result. Consultation-to-treatment conversion, rebooking, membership growth, and top-line revenue are yours to move and report on.
  
• Lead with consistency and accountability. Establish a culture of ownership through daily huddles, coaching, performance feedback, and recognition. Set clear expectations and ensure the team executes them with excellence every day.
  
• Grow the membership base. Build recurring revenue as a tracked, named-accountability motion rather than an occasional ask.
  
• Run the location. Scheduling, inventory, vendor coordination, compliance administration, guest resolution, and working to the P&L.
  
• Build and lead a high-performing culture. Create an environment where the team feels supported, challenged, and accountable. Celebrate wins, coach through opportunities, develop future leaders, and ensure every team member understands how their daily actions contribute to the success of the practice.
  

What We Need

• You have carried a number. You have owned the revenue result of a location, clinic, studio, or department, not only its schedule and inventory, and you can talk through a metric you personally moved and how you did it.
  
• You have led people with real accountability. Hiring, coaching, setting standards, and addressing performance problems directly.
  
• You have sold consultatively in a premium-service setting. Consultations, memberships, packages, or treatment plans, in aesthetics, wellness, premium fitness, spa, or a comparable environment.
  
• You work to numbers comfortably. You can read a P&L, track the handful of measures that matter, and act on what they tell you.
  
• You can be on site reliably in the Greater Hartford and Farmington Valley corridor.
  

Direct med spa, dermatology, or plastic surgery experience is a strong advantage, as is experience with a membership or recurring-revenue model, multi-site exposure, or familiarity with injectables and aesthetic device service menus. No clinical license is required for this role, and clinical decisions remain with the licensed providers and the medical director.

This Role Is Not a Fit If

• You would rather inherit a team that already holds itself accountable, not build that rhythm yourself.
  
• Performance conversations are uncomfortable for you, and you tend to let them slide rather than have them.
  
• You want to own the schedule and the inventory, but not the revenue number.
  

Schedule and Compensation

• Base salary: $70,000 - $85,000 depending on experience.
  
• Performance bonus: paid on the measures you control, including conversion, rebooking, membership growth, and revenue.
  
• Schedule: Full time, on site, with some Saturday coverage.
  
• Benefits: health contribution or stipend, paid time off, and a treatment allowance.
  

About the Opportunity

The operator behind this location runs other sites with top performance, so there is a proven playbook to work from and someone invested in your success rather than absent from it. The location itself is established, has an excellent service reputation with its clients, and has meaningful room on the commercial side. This is a confidential search. The employer will be disclosed to you before any interview with the client.

Apply → alignM!NT Review → Recruiter Interview → Client Interview(s) → Offer → placeM!NT

We’re recruiting on behalf of our client/employer partner, an Equal Opportunity Employer. Reasonable accommodations are available; request assistance by contacting us at recruiting@placemint.agency. We and/or the employer may use automated tools (including AI) to support parts of recruiting (e.g., organizing applications, identifying role-relevant qualifications, scheduling) with human oversight; these tools are not the sole basis for decisions; people make all hiring decisions, consistent with applicable laws (including Connecticut requirements where applicable). placeM!NT is supporting this client with recruitment. All communication will come from a @placemint.agency email address.