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Spa Coordinator Jobs in Springfield, MA (NOW HIRING)

They are responsible for the overall direction, coordination, and supervision of the Life Spa Department team members. They also provide leadership for the department in the fulfillment of Life Time ...

Medspa Manager

Glastonbury, CT · On-site

$70K - $90K/yr

Maintaining inventory on all medical, spa and office supplies. * Reconciliation of bank statements with daily sales reports. * Coordination of contracted services such as housekeeping, linens, pest ...

Medspa Manager

West Hartford, CT · On-site

$70K - $90K/yr

Maintaining inventory on all medical, spa and office supplies. * Reconciliation of bank statements with daily sales reports. * Coordination of contracted services such as housekeeping, linens, pest ...

Medspa Manager

West Hartford, CT · On-site

$70K - $90K/yr

Maintaining inventory on all medical, spa and office supplies. * Reconciliation of bank statements with daily sales reports. * Coordination of contracted services such as housekeeping, linens, pest ...

Medspa Manager

Glastonbury, CT · On-site

$70K - $90K/yr

Maintaining inventory on all medical, spa and office supplies. * Reconciliation of bank statements with daily sales reports. * Coordination of contracted services such as housekeeping, linens, pest ...

Medspa Manager

Hartford, CT · On-site

$70K - $90K/yr

Maintaining inventory on all medical, spa and office supplies. * Reconciliation of bank statements with daily sales reports. * Coordination of contracted services such as housekeeping, linens, pest ...

Medspa Manager

Glastonbury, CT · On-site

$70K - $90K/yr

Maintaining inventory on all medical, spa and office supplies. * Reconciliation of bank statements with daily sales reports. * Coordination of contracted services such as housekeeping, linens, pest ...

Position Summary The LifeSpa Coordinator operates the telephone system to answer incoming calls and ... Explains all Life Spa products, services, and treatments to guests and assists them with ...

We are known by our portfolio of over 40 brands including Spic and Span and Comet cleaning products, Clorox Pool&Spa (under license), BioGuard, and Natural Chemistry pool chemicals, and Prestone and ...

Director of Aquatics

Hartford, CT · On-site

$44K - $55K/yr

Coordinates event management for intercollegiate swim/dive meets ( * Annually reviews and revises ... Certified Pool Operator (CPO) from the National Spa and Pool Foundation. * Certified Pool Operator ...

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Estimator

Springfield, MA · On-site

$95K - $120K/yr

... Ballston Spa NY offices. Overview Prepare detailed cost estimates based on the construction ... coordination, means and methods. * Prepare comparison analysis to previous estimate for assigned ...

Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more ... Completes, coordinates and revises the total plan of care and maintains continuity of patient care ...

... private spa, fitness center, golf simulators, tennis courts, and a restaurant and bar. It ... Required to use motor coordination with finger dexterity (such as keyboarding, machine operation ...

Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more ... Completes, coordinates and revises the total plan of care and maintains continuity of patient care ...

... private spa, fitness center, golf simulators, tennis courts, and a restaurant and bar. It ... Required to use motor coordination with finger dexterity (such as keyboarding, machine operation ...

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Spa Coordinator information

See Springfield, MA salary details

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$15

$19

How much do spa coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for spa coordinator in Springfield, MA is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.26 per hour, depending on experience, location, and employer.

What is a spa coordinator?

Spa coordinators are in charge of customer service for spas. Job duties involve answering phones, booking appointments, and helping guests find their way to the correct rooms. You can work in hotels or in dedicated spas, coordinating with management to book appointments and ensuring guest satisfaction. In this career, you are in charge of helping members have the best experience possible. Qualifications include prior customer service experience and computing skills.

What does a spa coordinator do?

A Spa Coordinator is responsible for managing the front desk operations at a spa, including greeting clients, scheduling appointments, and handling customer inquiries. They ensure a smooth flow of daily operations, coordinate with therapists and other staff, and maintain a welcoming environment for guests. Additionally, Spa Coordinators may handle administrative tasks such as inventory management, billing, and maintaining client records. Their role is essential in delivering excellent customer service and ensuring client satisfaction.

What are the key skills and qualifications needed to thrive as a spa coordinator, and why are they important?

To thrive as a Spa Coordinator, you typically need strong organizational skills, customer service expertise, and a high school diploma or equivalent. Familiarity with spa management software, appointment scheduling systems, and basic point-of-sale (POS) technology is often required. Exceptional communication, problem-solving abilities, and a professional demeanor help create a welcoming environment and efficiently handle client requests. These skills ensure smooth spa operations, satisfied clients, and a positive workplace atmosphere.

What are some typical challenges a spa coordinator faces and how can they be effectively managed?

Spa Coordinators often juggle multiple tasks at once, such as scheduling appointments, managing client expectations, and coordinating with therapists and other staff. One common challenge is handling last-minute appointment changes or cancellations, which requires strong organizational skills and adaptability. Effective communication and proactive planning are key to ensuring smooth operations and a positive guest experience. Building strong relationships with both clients and team members can also help mitigate potential issues and foster a collaborative work environment.

What is the difference between Spa Coordinator vs Spa Therapist?

AspectSpa CoordinatorSpa Therapist
Primary RoleOversees spa operations, manages appointments, and coordinates staff schedulesProvides therapeutic treatments and massages to clients
Required CredentialsCustomer service skills, spa management knowledge; certifications are optionalLicensed massage therapist or esthetician license
Work EnvironmentFront desk, administrative areas, and spa receptionTreatment rooms and spa treatment areas
Employer & Industry UsageHotels, resorts, day spas, wellness centersSpas, wellness centers, resorts

The Spa Coordinator primarily manages the operational aspects of the spa, ensuring smooth scheduling and customer service, while the Spa Therapist focuses on delivering therapeutic treatments. Both roles are essential in a spa setting but differ in responsibilities and required credentials.

What are the most commonly searched types of Spa jobs in Springfield, MA?

The most popular types of Spa jobs in Springfield, MA are:

What are popular job titles related to Spa Coordinator jobs in Springfield, MA?

For Spa Coordinator jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Spa Coordinator jobs in Springfield, MA look for?

The top searched job categories for Spa Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Spa Coordinator jobs?

Cities near Springfield, MA with the most Spa Coordinator job openings:

Infographic showing various Spa Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $33,007 per year, or $15.9 per hour.

Salon & Spa Leader

Life Time

Westfield, MA • On-site

Full-time

Re-posted 8 days ago


Life Time rating

6.5

Company rating: 6.5 out of 10

Based on 394 frontline employees who took The Breakroom Quiz

24th of 63 rated gym and leisure clubs


Job description

Position Summary

The Spa Manager leads the Spa and Salon services and retail staff in the promoting and providing of sales, services, and products that exceed customer expectations. They drive revenue and oversee the department's operations, financial levels, and ensures excellent customer service. They are responsible for the overall direction, coordination, and supervision of the Life Spa Department team members. They also provide leadership for the department in the fulfillment of Life Time's mission statement.

Job Duties and Responsibilities

  • Provides weekly or monthly coaching sessions to develop, support and educate team members while building a strong professional relationship to ensure high team member retention
  • Monitors the LifeSpa profit and loss statement and makes necessary adjustments based on budgetary guidelines
  • Utilizes customer service and communication skills to develop strong relationships with members and connect and educate them on our industry leading salon and spa services and products
  • Works the coordinator desk for 18-20 hours to provide in-the-moment coaching and business building best practices with the team

Position Requirements

  • High School Diploma or GED
  • 1 to 2 years of experience in Salon, Spa, Hospitality or Retail Leadership
  • Experience with Microsoft Office such as Word, Excel, Outlook and PowerPoint
  • Spa Manager Certification
  • Appropriate State/County/City Licenses, as required by law

Preferred Requirements

  • Experience in administrative or operational and computer skills

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.


What Life Time employees say

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