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Spa Coordinator Jobs in Springfield, MA (NOW HIRING)

Life Time

Salon & Spa Leader

Westfield, MA

They are responsible for the overall direction, coordination, and supervision of the Life Spa Department team members. They also provide leadership for the department in the fulfillment of Life Time ...

Amedisys, Inc.

RN Oncall Hospice Nurse

East Hartford, CT · On-site

$92K - $100K/yr

Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more ... Completes, coordinates and revises the total plan of care and maintains continuity of patient care ...

Trinity College Dublin

Director of Aquatics

Hartford, CT · On-site

$44K - $55K/yr

Coordinates event management for intercollegiate swim/dive meets ( * Annually reviews and revises ... Certified Pool Operator (CPO) from the National Spa and Pool Foundation. * Certified Pool Operator ...

Greathorse

Food and Beverage Supervisor

Hampden, MA · On-site

$55K/yr

... private spa, fitness center, golf simulators, tennis courts, and the restaurant and bar. It ... Required to use motor coordination with finger dexterity (such as keyboarding, machine operation ...

1Confidential, Inc.

Be Seen First

Estimator

Springfield, MA · On-site

$95K - $120K/yr

... Ballston Spa NY offices. Overview Prepare detailed cost estimates based on the construction ... coordination, means and methods. * Prepare comparison analysis to previous estimate for assigned ...

Amedisys, Inc.

RN Oncall Hospice Nurse

East Hartford, CT · On-site

$92K - $100K/yr

Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more ... Completes, coordinates and revises the total plan of care and maintains continuity of patient care ...

Greathorse

Food and Beverage Supervisor

Hampden, MA

... private spa, fitness center, golf simulators, tennis courts, and the restaurant and bar. It ... Handle customer concerns and resolve service issues professionally * Assist with shift coordination ...

Greathorse

Food and Beverage Supervisor

Hampden, MA · On-site

$55K/yr

... private spa, fitness center, golf simulators, tennis courts, and the restaurant and bar. It ... Handle customer concerns and resolve service issues professionally * Assist with shift coordination ...

Greathorse

Food and Beverage Server

Hampden, MA · On-site

$19 - $22/hr

... private spa, fitness center, golf simulators, tennis courts, and a restaurant and bar. It ... Required to use motor coordination with finger dexterity (such as keyboarding, machine operation ...

Greathorse

Food and Beverage Server

Hampden, MA

... private spa, fitness center, golf simulators, tennis courts, and a restaurant and bar. It ... Required to use motor coordination with finger dexterity (such as keyboarding, machine operation ...

Greathorse

Food and Beverage Server

Hampden, MA · On-site

$19 - $22/hr

... private spa, fitness center, golf simulators, tennis courts, and a restaurant and bar. It ... Required to use motor coordination with finger dexterity (such as keyboarding, machine operation ...

Greathorse

Sushi Chef

Hampden, MA · On-site

$20/hr

... private spa, fitness center, golf simulators, tennis courts, and the restaurant and bar. It is ... Required to use motor coordination with finger dexterity most of the workday.Required to exert ...

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All JobsSpa JobsSpa Coordinator JobsSpa Coordinator Jobs in Springfield, MA

Spa Coordinator information

See Springfield, MA salary details

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How much do spa coordinator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for spa coordinator in Springfield, MA is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a spa coordinator, and why are they important?

To thrive as a Spa Coordinator, you typically need strong organizational skills, customer service expertise, and a high school diploma or equivalent. Familiarity with spa management software, appointment scheduling systems, and basic point-of-sale (POS) technology is often required. Exceptional communication, problem-solving abilities, and a professional demeanor help create a welcoming environment and efficiently handle client requests. These skills ensure smooth spa operations, satisfied clients, and a positive workplace atmosphere.

What is a spa coordinator?

Spa coordinators are in charge of customer service for spas. Job duties involve answering phones, booking appointments, and helping guests find their way to the correct rooms. You can work in hotels or in dedicated spas, coordinating with management to book appointments and ensuring guest satisfaction. In this career, you are in charge of helping members have the best experience possible. Qualifications include prior customer service experience and computing skills.

What are some typical challenges a spa coordinator faces and how can they be effectively managed?

Spa Coordinators often juggle multiple tasks at once, such as scheduling appointments, managing client expectations, and coordinating with therapists and other staff. One common challenge is handling last-minute appointment changes or cancellations, which requires strong organizational skills and adaptability. Effective communication and proactive planning are key to ensuring smooth operations and a positive guest experience. Building strong relationships with both clients and team members can also help mitigate potential issues and foster a collaborative work environment.

What does a spa coordinator do?

A Spa Coordinator is responsible for managing the front desk operations at a spa, including greeting clients, scheduling appointments, and handling customer inquiries. They ensure a smooth flow of daily operations, coordinate with therapists and other staff, and maintain a welcoming environment for guests. Additionally, Spa Coordinators may handle administrative tasks such as inventory management, billing, and maintaining client records. Their role is essential in delivering excellent customer service and ensuring client satisfaction.

What is the difference between Spa Coordinator vs Spa Therapist?

AspectSpa CoordinatorSpa Therapist
Primary RoleOversees spa operations, manages appointments, and coordinates staff schedulesProvides therapeutic treatments and massages to clients
Required CredentialsCustomer service skills, spa management knowledge; certifications are optionalLicensed massage therapist or esthetician license
Work EnvironmentFront desk, administrative areas, and spa receptionTreatment rooms and spa treatment areas
Employer & Industry UsageHotels, resorts, day spas, wellness centersSpas, wellness centers, resorts

The Spa Coordinator primarily manages the operational aspects of the spa, ensuring smooth scheduling and customer service, while the Spa Therapist focuses on delivering therapeutic treatments. Both roles are essential in a spa setting but differ in responsibilities and required credentials.

More about Spa Coordinator jobs
What are the most commonly searched types of Spa jobs in Springfield, MA? The most popular types of Spa jobs in Springfield, MA are:
What are popular job titles related to Spa Coordinator jobs in Springfield, MA? For Spa Coordinator jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Spa Coordinator jobs in Springfield, MA look for? The top searched job categories for Spa Coordinator jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Spa Coordinator jobs? Cities near Springfield, MA with the most Spa Coordinator job openings:
Spa Coordinator jobs near you
Infographic showing various Spa Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $33,007 per year, or $15.9 per hour.

Patient Experience & Growth Coordinator (Healthcare Sales & Front Desk

DeSorbo Health and Wellness

Glastonbury, CT

$24 - $28/hr

Full-time

Re-posted 9 days ago

Job description

Patient Experience & Growth Coordinator (Healthcare Sales & Front Desk)

DeSorbo Health & Wellness
Glastonbury, CT

Compensation: $24-$28 per hour + Performance Bonuses

About Us

DeSorbo Health & Wellness is a rapidly growing concierge-style medical practice specializing in medical weight loss, hormone replacement therapy (TRT/BHRT), primary care, preventative medicine, and wellness optimization.

We pride ourselves on delivering an exceptional patient experience in a professional, modern, and welcoming environment. Our patients invest in their health and expect a high level of service, communication, and support.

We are seeking a motivated, energetic, and personable team member who enjoys helping people, building relationships, and contributing to the growth of a successful healthcare practice.

Position Overview

This is not a traditional receptionist role.

We are looking for a Patient Experience & Growth Coordinator who can combine outstanding customer service, front desk operations, patient engagement, and sales support.

You will often be the first person prospective patients interact with, making you a critical part of our practice's success. The ideal candidate is confident communicating with people, enjoys relationship-building, and takes pride in creating an exceptional experience from the first phone call through ongoing care.

Responsibilities

  • Welcome patients and create a positive first impression
  • Answer incoming phone calls, text messages, emails, and online inquiries
  • Schedule appointments and manage provider schedules
  • Follow up with prospective patients who inquire about our services
  • Educate prospective patients on available programs and services
  • Support enrollment into weight loss and hormone optimization programs
  • Collect payments and maintain accurate patient records
  • Verify and maintain patient information
  • Manage appointment reminders and patient communications
  • Coordinate patient flow throughout the day
  • Assist with patient retention and engagement initiatives
  • Maintain a clean, professional, and organized office environment
  • Support practice marketing events and community outreach activities

Qualifications

Required

  • Exceptional communication and interpersonal skills
  • Strong customer service experience
  • Professional and polished demeanor
  • Strong organizational and multitasking abilities
  • Positive attitude and growth mindset
  • Ability to work independently and as part of a team
  • Comfortable discussing services, pricing, and program options
  • Strong follow-up and relationship-building skills

Preferred

  • Medical receptionist experience
  • Front desk experience
  • Patient coordinator experience
  • Healthcare sales experience
  • Med spa experience
  • Concierge medicine experience
  • Hospitality experience
  • Luxury retail experience
  • Fitness or wellness industry experience
  • CRM or EMR experience

The Ideal Candidate

You may be an excellent fit if you have experience as a:

  • Wellness Coordinator
  • Membership Advisor
  • Concierge
  • Client Success Representative
  • Hospitality Professional
  • Luxury Retail Associate
  • Med Spa Coordinator
  • Patient Coordinator
  • Medical Receptionist
  • Front Desk Coordinator

Most importantly, you enjoy connecting with people and helping them take action toward improving their health and quality of life.

Compensation & Incentives

  • $24-$28 per hour based on experience
  • Performance-based bonus opportunities
  • Additional earnings tied to patient enrollment, patient engagement, and practice growth initiatives
  • Growth opportunities as the practice expands

Benefits

  • Supportive team environment
  • Professional development opportunities
  • Meaningful work that positively impacts patients' lives
  • Modern healthcare environment
  • Growth-oriented culture

Our Hiring Process

Qualified candidates will be invited to complete a brief DISC personality assessment as part of our interview process. This assessment helps us better understand communication styles, strengths, and workplace preferences. There are no right or wrong results.

Selected candidates may also be asked to participate in a short video interview and role-play exercise.