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Southern Answering Service Jobs (NOW HIRING)

Ace Service Company

Commercial HVAC/R Technician

Needham, MA · On-site

$30.75 - $39.50/hr

We provide service for Massachusetts, Rhode Island, and Southern New Hampshire .Ace Service ... Ace Service Companyoffers 24-hour service - 7 days a week, 365 days a year, with a live answering ...

Ace Service Company

Commercial HVAC/R Technician

Needham, MA · On-site

$30.75 - $39.50/hr

We provide service for Massachusetts, Rhode Island, and Southern New Hampshire .Ace Service ... Ace Service Companyoffers 24-hour service - 7 days a week, 365 days a year, with a live answering ...

Ace Service Company

Commercial HVAC/R Technician

Needham, MA · On-site

$30.75 - $39.50/hr

We provide service for Massachusetts, Rhode Island, and Southern New Hampshire . Ace Service ... Ace Service Company offers 24-hour service - 7 days a week, 365 days a year, with a live answering ...

Ace Service Company

Commercial HVAC/R Technician

Needham, MA · On-site

$30.75 - $39.50/hr

We provide service for Massachusetts, Rhode Island, and Southern New Hampshire . Ace Service ... Ace Service Company offers 24-hour service - 7 days a week, 365 days a year, with a live answering ...

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Southern Answering Service information

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$12

$23

$39

How much do southern answering service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for southern answering service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is a Southern Answering Service?

A Southern Answering Service is a company or team that provides telephone answering and message-taking services for businesses, particularly in the southern United States. These services ensure that calls are answered professionally and promptly when a business is unavailable or after hours. Southern Answering Services often specialize in offering a friendly, regionally-tailored approach to customer service, reflecting the hospitality typical of the South. They can handle appointment scheduling, relay urgent messages, and provide general customer support, helping businesses maintain a positive relationship with their clients.

What are the key skills and qualifications needed to thrive as an answering service operator, and why are they important?

To thrive as an Answering Service Operator, you need excellent communication skills, a clear speaking voice, and strong attention to detail, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer management systems is typically required. Exceptional listening skills, patience, and professionalism help operators handle diverse callers and resolve issues efficiently. These abilities ensure accurate message delivery, customer satisfaction, and smooth communication between clients and their customers.

What are some common challenges faced by agents working at a Southern Answering Service, and how can they be managed?

Agents at a Southern Answering Service often handle high call volumes and diverse caller needs, which can be challenging, especially during peak hours. Managing stress and maintaining a calm, professional demeanor are crucial for success. Effective time management and utilizing call-handling scripts can help agents provide accurate information and excellent customer service. Regular team meetings and training sessions are typically provided to address common issues, support professional development, and foster a collaborative work environment.

What is the difference between Southern Answering Service vs Medical Receptionist?

AspectSouthern Answering ServiceMedical Receptionist
CredentialsNone required, training providedHigh school diploma; medical office certification often preferred
Work EnvironmentCall centers, remote or on-siteMedical offices, clinics, hospitals
Industry UsageCustomer service, communication servicesHealthcare, patient interaction
Job FocusAnswering calls, routing messagesScheduling appointments, patient check-in

Southern Answering Service primarily handles call answering and message routing in a customer service setting, often remotely. Medical Receptionists work directly in healthcare facilities, managing patient interactions and administrative tasks. While both roles require strong communication skills, Medical Receptionists typically need healthcare-specific knowledge and certifications, whereas Southern Answering Service agents focus on call handling across various industries.

More about Southern Answering Service jobs

What states have the most Southern Answering Service jobs?

States with the most job openings for Southern Answering Service jobs include:

What job categories do people searching Southern Answering Service jobs look for?

The top searched job categories for Southern Answering Service jobs are:

Southern Answering Service jobs near you
Infographic showing various Southern Answering Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Director of Southern Illinois Service Extension

The Salvation Army USA Central Territory

Marion, IL • On-site

$60K - $65K/yr

Other

Posted 29 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

600th of 786 rated non-profit organizations

Job description

The Salvation Army Service Extension Unit located in Marion, Illinois, is looking for a highly motivated, self-starter to join our team as the new Southern Illinois Service Extension Director. This is a salaried position that comes with a generous benefits package. Starting pay is $60,000 to $65,000 per year.

The objective of this position is to ensure The Salvation Army maintains a vibrant presence in Marion, IL through The Salvation Army Service Center. This objective will be achieved primarily through a focus on fundraising, community relations, program development, and volunteer management. It also provides a support role in the 23 counties in the Southern Illinois Area.

Essential Functions:

  1. Develop and implement a strategic plan that focuses on financial sustainability and missional alignment for Southern Illinois Service Extension
  2. Responsible for meeting fundraising goals through corporate and private donor engagement, such as the Red Kettle Campaign, as well as grant funding opportunities
  3. Develop, engage and support current and new Service Unit committee members, staff, and volunteers.
  4. Provide operational oversight and leadership for the Southern Illinois Service Extension; ensuring business records are kept, policies, procedures, and best practices are adhered to, and manage the procurement and maintenance of products and services
  5. Coordinate with Divisional Director of Service Extension on annual Southern Illinois budget preparation and review. Be fiscally responsible for the budgets.
  6. Monitor and assess the effectiveness of current programming and work with committee members and staff in developing new programming to meet community needs.
  7. Maintain relationships with Southern Illinois Service Extensions to further The Salvation Army's mission throughout the Southern Illinois region.
  8. Serve as staff contact for the advisory board, working with the advisory board chair to set meeting agendas and advisory board goals, establish committees to the advisory board, maintain accurate minutes and advisory board records.

Minimum Qualifications:

Related bachelor's degree with four (4) years' experience in related fields, or other combinations of education and experience with at least one year of supervisory experience. Requires excellent written and verbal communication skills, like working with others and support The Salvation Army mission. Must become familiar with all Salvation Army functions and programs supported by service extension. Team player, a self-starter, able to handle several projects at the same time and perform well with minimum supervision. Must demonstrate ability to think independently and exercise sound judgment. Must be comfortable working with Microsoft Office Suite. Knowledge of donor and volunteer database software is a plus. Requires a valid drivers' license and pass The Salvation Army Motor Vehicle Report check.

Travel:

Up to 15% travel in regional area.

Physical and Working Conditions:

Must be capable of performing the above essential duties in an office environment including using a computer, answering phones, etc. Must be capable of regularly lifting 20 pounds and sometimes up to 40 pounds. Most work will be indoors in a temperature-controlled environment. However, during a response to a disaster, the work environment will most likely reflect the affected area. Working outdoors will reflect seasonal weather, and the initial response could require intensive manual labor operations.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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