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Sonic Internet Phone Jobs (NOW HIRING)

MDU Sales Specialist

Oakland, CA ยท On-site

$20 - $24/hr

These new orders enable Sonic to market and grow strategic consumer services in these communities. The successful candidate will be responsible for acquiring new fiber internet customers with tenants ...

MDU Sales Specialist

Berkeley, CA ยท On-site

$20 - $24/hr

These new orders enable Sonic to market and grow strategic consumer services in these communities. The successful candidate will be responsible for acquiring new fiber internet customers with tenants ...

MDU Sales Specialist

Concord, CA ยท On-site

$20 - $24/hr

These new orders enable Sonic to market and grow strategic consumer services in these communities. The successful candidate will be responsible for acquiring new fiber internet customers with tenants ...

MDU Sales Specialist

San Mateo, CA ยท On-site

$20 - $24/hr

These new orders enable Sonic to market and grow strategic consumer services in these communities. The successful candidate will be responsible for acquiring new fiber internet customers with tenants ...

MDU Sales Specialist

Berkeley, CA ยท On-site

$20 - $24/hr

These new orders enable Sonic to market and grow strategic consumer services in these communities. The successful candidate will be responsible for acquiring new fiber internet customers with tenants ...

MDU Sales Specialist

Alameda, CA ยท On-site

$20 - $24/hr

These new orders enable Sonic to market and grow strategic consumer services in these communities. The successful candidate will be responsible for acquiring new fiber internet customers with tenants ...

MDU Sales Specialist

San Leandro, CA ยท On-site

$20 - $24/hr

These new orders enable Sonic to market and grow strategic consumer services in these communities. The successful candidate will be responsible for acquiring new fiber internet customers with tenants ...

Showing results 21-40

Sonic Internet Phone information

What is a Sonic Internet Phone?

A Sonic Internet Phone refers to the Voice over Internet Protocol (VoIP) phone service provided by Sonic, an internet service provider. This service allows customers to make and receive phone calls over their high-speed internet connection instead of traditional telephone lines. Sonic's phone service includes features such as unlimited nationwide calling, caller ID, voicemail, and call forwarding. It's a convenient and often more affordable alternative to traditional landline service, especially for those already using Sonic for internet access.

What are the key skills and qualifications needed to thrive as a Sonic Internet Phone support representative?

To thrive as a Sonic Internet Phone Support Representative, you need strong troubleshooting abilities, customer service experience, and a basic understanding of VoIP and networking concepts, typically supported by a high school diploma or relevant certifications. Familiarity with ticketing systems, VoIP hardware/software, and CRM tools is commonly required. Excellent communication, patience, and problem-solving skills help representatives effectively address customer concerns and technical issues. These skills ensure customer satisfaction and efficient resolution of service problems, which are vital for maintaining the company's reputation and client retention.

What are some common challenges faced by Sonic Internet Phone support representatives, and how can applicants prepare for them?

Sonic Internet Phone Support Representatives often encounter challenges such as troubleshooting complex technical issues, handling high call volumes, and assisting customers with varying levels of technical expertise. To prepare, applicants should develop strong communication skills, familiarize themselves with common VoIP technologies, and practice patience and empathy when resolving customer concerns. Additionally, being comfortable with fast-paced environments and continuous learning will help new hires adapt and thrive in this dynamic support role.

What is the difference between Sonic Internet Phone vs Sonic VoIP Technician?

AspectSonic Internet PhoneSonic VoIP Technician
CredentialsBasic internet and phone service knowledgeTechnical certifications in VoIP and networking
Work EnvironmentCustomer service, installation, and supportTechnical troubleshooting, system setup, maintenance
Industry UsageTelecommunications, internet service providersVoIP service providers, telecom companies

While Sonic Internet Phone focuses on providing internet-based phone services to customers, Sonic VoIP Technicians specialize in installing, maintaining, and troubleshooting VoIP systems. The technician role requires technical certifications and hands-on technical skills, whereas Sonic Internet Phone roles are more customer service-oriented. Both roles operate within the telecommunications industry but serve different functions in the service delivery process.

What job categories do people searching Sonic Internet Phone jobs look for?

The top searched job categories for Sonic Internet Phone jobs are:

Infographic showing various Sonic Internet Phone job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution.

Fiber Optic Splicing Inspector

Sonic Internet + Phone

Dallas, TX โ€ข On-site

$34 - $37/hr

Full-time

Posted 14 days ago


Job description

Why Sonic?

Since 1994, Sonic has been committed to building a faster, more affordable internet, and to hiring the nicest people around. We are looking for exceptional employees who want to challenge the industry for the better by putting members first and offering accessible connectivity for everyone.
Foster your personal growth, develop your career, and make a difference in an industry where honest business practice has become optional. Every career opening at Sonic is an opportunity to join a dedicated team where each department works closely together with one another.
Join a community-minded company that empowers the growth of a better internet — one home, one business, one employee at a time.

Pay Range

$34-$37 + Regular Overtime

Benefits/Perks:

  • Competitive pay and performance-based incentives.
  • Full Benefits package (medical, dental, vision, 401k, profit sharing, and more.
  • Paid training.
  • Collaborative team culture in a dynamic working environment.
  • Career advancement opportunities.
  • Extended education opportunities.
  • Company Paid Pregnancy/Bonding Leave

Position Summary:

The Fiber Optic Splicing Inspector plays a vital role in ensuring quality and timely deliveries of our fiber services along with additional services to customers, while delivering exceptional internal and external customer service. This position will guide contracted splicing teams towards achieving Sonic's splicing standards.

Position Type/Expected Hours of Work:

The Fiber Optic Splicing Inspector is a full-time (40 hours per week), non-exempt/hourly position. Typical schedule is Monday through Friday 6am-3pm. Occasional evening and weekend work may be required as job duties demand.

Travel:
Travel is typical for this position.

Supervisory Responsibilities:

The Fiber Optic Splicing Inspector has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The functions listed below are a portion of what is required for this position. The job functions will change along with location and may expand at any time. Perform a variety of tasks involving strenuous manual labor on construction projects; perform manual work.

Essential Duties and Responsibilities:

  • Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC, NESC and NEC, etc.)
  • Inspect splicing work and ensure it meets Sonic standards.
  • Ability to fusion splice SM or MM fiber optic cable: to include terminate various types of fiber optic connectors
  • Work with engineers and OSP management to perform fusion splicing as directed
  • Installation and testing of pressurized and non-pressurized closures on all types and sizes of cable
  • Installation and dressing of fiber optic cable both aerial and underground.
  • Ability to complete fiber cable repairs.
  • Provide management with detailed reports of field splicing activity
  • Communicate with Project Manager and Splicing Manager on project status to meet organizational goals
  • Ensure as-built fiber documentation is correct.
  • Work with management to assign work to field crews
  • Perform site inspections and coordinate post-construction audits
  • All other duties as assigned by the Splicing Manager

Job Requirements:

  • Proficient with fiber equipment, hand tools, fusion splicer, OTDR, fiber identifiers and scope
  • Adhere to Local, Federal regulations and Company policies
  • Adhere to Sonic's fiber splicing and testing standards, light levels and Fiber Enclosure build and re-entry procedure for dark and active plant.
  • Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds)
  • Ability to climb poles using ladders and climbing belt as needed
  • Ability to drive company vehicles (bucket truck) in a safe and responsible manner and operate hydraulic aerial lifts
  • Ability to perform job from high places (i.e. poles and roofs)
  • Experience with fiber optic network documentation
  • Strong analytical skills – ability to translate data to strategy
  • Ability to think creatively and strategically
  • Strong communication skills are essential as is a cooperative attitude toward co-workers, customers and contractors
  • Maintain a positive and strong work ethic that can provide high productivity with minimal supervision
  • Excellent organization and time management skills
  • Ability to interact effectively with other team members.
  • Must be able to work independently without supervision
  • Valid driver's license, auto insurance, with a satisfactory driving record

Work Environment:

Work is normally performed in outdoor settings. Outdoor work may be required in residential and commercial areas, construction sites, and field facilities. Performance of the position requires working safely and may require working outdoors in all weather conditions, all noise levels, hazardous conditions, and on the full range of outdoor work surfaces.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be occasionally required to stand; walk; to handle, feel or operate objects, tools, or controls. The Employee may occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perceptions and the ability to adjust focus in addition, the position may require frequent movement and activity relating to using keyboards, viewing data on computer displays, and communicating verbally and in writing to the needs of others.

Equal Opportunity:

Sonic is an equal opportunity employer. Sonic is committed to providing a work environment free of harassment, discrimination, retaliation and disrespectful or other unprofessional conduct based on sex (including pregnancy, childbirth, breastfeeding or related medical conditions), race, religion (including religious dress and grooming practices), color, gender (including gender identity and gender expression), national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law or ordinance or regulation. It also prohibits discrimination, harassment, disrespectful or unprofessional conduct based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

ACKNOWLEDGEMENT:

Sonic is an at-will employer. The job description does not constitute an employment agreement, or contract, between the employer and employee and is subject to change. Other functions may be assigned and/or reassigned by the employer as the needs of the employer and requirements of the job change. The only employment contract that exists between you and Sonic is that of at-will employment. Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.