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Sonic Internet Phone Jobs (NOW HIRING)

$60K - $85K/yr

E-Sales Agent / Internet Sales - BMW of Denver Downtown in Denver, CO at Sonic Automotive Job Type ... The agent will handle internet inquiries and phone calls, establishing contact and a great first ...

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Sonic Internet Phone information

What is a Sonic Internet Phone?

A Sonic Internet Phone refers to the Voice over Internet Protocol (VoIP) phone service provided by Sonic, an internet service provider. This service allows customers to make and receive phone calls over their high-speed internet connection instead of traditional telephone lines. Sonic's phone service includes features such as unlimited nationwide calling, caller ID, voicemail, and call forwarding. It's a convenient and often more affordable alternative to traditional landline service, especially for those already using Sonic for internet access.

What are the key skills and qualifications needed to thrive as a Sonic Internet Phone support representative?

To thrive as a Sonic Internet Phone Support Representative, you need strong troubleshooting abilities, customer service experience, and a basic understanding of VoIP and networking concepts, typically supported by a high school diploma or relevant certifications. Familiarity with ticketing systems, VoIP hardware/software, and CRM tools is commonly required. Excellent communication, patience, and problem-solving skills help representatives effectively address customer concerns and technical issues. These skills ensure customer satisfaction and efficient resolution of service problems, which are vital for maintaining the company's reputation and client retention.

What are some common challenges faced by Sonic Internet Phone support representatives, and how can applicants prepare for them?

Sonic Internet Phone Support Representatives often encounter challenges such as troubleshooting complex technical issues, handling high call volumes, and assisting customers with varying levels of technical expertise. To prepare, applicants should develop strong communication skills, familiarize themselves with common VoIP technologies, and practice patience and empathy when resolving customer concerns. Additionally, being comfortable with fast-paced environments and continuous learning will help new hires adapt and thrive in this dynamic support role.

What is the difference between Sonic Internet Phone vs Sonic VoIP Technician?

AspectSonic Internet PhoneSonic VoIP Technician
CredentialsBasic internet and phone service knowledgeTechnical certifications in VoIP and networking
Work EnvironmentCustomer service, installation, and supportTechnical troubleshooting, system setup, maintenance
Industry UsageTelecommunications, internet service providersVoIP service providers, telecom companies

While Sonic Internet Phone focuses on providing internet-based phone services to customers, Sonic VoIP Technicians specialize in installing, maintaining, and troubleshooting VoIP systems. The technician role requires technical certifications and hands-on technical skills, whereas Sonic Internet Phone roles are more customer service-oriented. Both roles operate within the telecommunications industry but serve different functions in the service delivery process.

What job categories do people searching Sonic Internet Phone jobs look for?

The top searched job categories for Sonic Internet Phone jobs are:

Infographic showing various Sonic Internet Phone job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution.

Construction Coordinator

Bellflower, CA โ€ข On-site

$28 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Job description

Position Summary:

Sonic's Construction Coordinator is responsible for coordinating construction efforts through in-house and contract labor for new construction and rebuild projects. The Construction Coordinator is responsible for the quality of work performed by subcontractors and reporting of subcontractor performance.

Position Type/Expected Hours of Work:

The Construction Coordinator is a full-time (40+ hours per week), non-exempt/hourly position. Typical schedule is Monday through Friday 6am-3pm. Overtime work should be expected for this position. This is a field-based position and requires paid travel to various job sites daily. Location:  Bellflower area of LA.

Travel:

Travel is expected for this position. A valid California Driver's License and Clean DMV is required. Company vehicle and gas card provided for work use.

Qualifications:

The functions listed below are a portion of what is required for this position. The job functions will change along with location and may expand at any time. Perform a variety of tasks involving strenuous manual labor on construction projects; perform manual work.

Essential Duties and Responsibilities:

  • Read Blueprints and engineering files.
  • Provide field constructability reviews and corrections to engineering plans.
  • Supervise, evaluate and report on subcontracting and in-house personnel's performance.
  • Coordinate construction efforts through in-house and contract labor for new construction and rebuild projects.
  • Coordinate with engineers and project management in designing revisions to plant. Draw and sketch installation and location of equipment such as splice cabinets, cable routes, utility poles and pole anchors.
  • Monitor contractor performance and insure adherence to terms and conditions of agreements.
  • Perform site inspections for quality control.
  • Coordinate permitting, make-ready process and cable placement.
  • Manage relationships between contractors, crews, city officials and sonic.
  • Communicate with management or designated supervisor regarding concerns about construction progress.
  • Review and process damage claims, failed inspections or gigs.
  • Provide detailed updates to schedules and production rates on a daily and weekly basis.
  • Perform other duties as requested by supervisor.

Job Requirements:

  • 3 Years telecommunications technical experience.
  • Ability to problem solve technical situations.
  • Strong basic computer skills with Microsoft Office, Excel, Google Sheets.
  • Knowledge of National Electrical Code and G.O. 95.
  • Ability to prioritize competing tasks with deadlines.
  • Extreme organizational skills.
  • Ability to supervise and motivate others.
  • Knowledge of telecommunication products and services.

Compensation Details:

$28 - $30/hour

Benefits and Perks:

  • Medical + Dental + Vision benefits
  • 401k and Profit Sharing
  • Paid Time Off
  • Education opportunities
  • Paid Comprehensive Training
  • Growth Opportunities
  • Use of company vehicle
  • Company Paid Pregnancy/Bonding Leave

Work Environment & Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Daily driving is expected. The Construction crew is exposed to varying climates and elements, determined by Mother Nature. Extreme heat, rain, dust and wind are to be expected.

While performing the duties of this job, the employee is constantly required to sit and stand; talk or hear; reach with hands and arms; key/type. The employee is required to walk; use hands to finger, handle, or feel objects, tools or controls; climb stairs; balance; stoop, kneel, crouch or crawl. The employee must lift and/or move up to 80 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Equal Opportunity:

Sonic is an equal opportunity employer. Sonic is committed to providing a work environment free of harassment, discrimination, retaliation and disrespectful or other unprofessional conduct based on sex (including pregnancy, childbirth, breastfeeding or related medical conditions), race, religion (including religious dress and grooming practices), color, gender (including gender identity and gender expression), national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law or ordinance or regulation. It also prohibits discrimination, harassment, disrespectful or unprofessional conduct based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.