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Solutions Expert Jobs (NOW HIRING)

Conestoga wood

Customer Solutions Expert

East Earl, PA · On-site

$15 - $20.25/hr

Recognized as a critical part of our success, our Customer Solutions Expert works as part of a team to provide exceptional customer service and support. This position is the first of several levels ...

Conestoga Wood Specialties

Customer Solutions Expert

PA · On-site

$15 - $20.25/hr

Recognized as a critical part of our success, our Customer Solutions Expert works as part of a team to provide exceptional customer service and support. This position is the first of several levels ...

Roland Machinery Co

Technical Solutions Expert

De Pere, WI · On-site

$60K - $135K/yr

Technical Solutions Expert (TSE) Roland Machinery Company is a family owned company that was established in 1958 and, is one of the Mid-West's leading heavy equipment dealers representing more than ...

Chipr

Home Solutions Expert

Brownsville, TX · On-site

Chipr Home Solutions is the leading home solution provider that offers fiber internet, streaming TV, security, solar power, and mobile phones. With America's best brands like AT&T, Brightspeed ...

Chipr

Home Solutions Expert

Minneapolis, MN · On-site

Chipr Home Solutions is the leading home solution provider that offers fiber internet, streaming TV, security, solar power, and mobile phones. With America's best brands like AT&T, Brightspeed ...

Chipr Home Solutions

Home Solutions Expert

Laredo, TX · On-site

Chipr Home Solutions is the leading home solution provider that offers fiber internet, streaming TV, security, solar power, and mobile phones. With America's best brands like AT&T, Brightspeed ...

Halco Energy

Home Solutions Expert

Syracuse, NY · On-site

$100K/yr

Halco Home Solutions has been serving homeowners since 1984, earning the trust of our customers with over 14,000 reviews and a 4.9-star rating on Google. We are a rapidly growing leader in the home ...

Filevine

Legal Solutions Expert

Salt Lake City, UT · On-site

From the CEO down, Filevine is full of legal professionals who have successfully transitioned into tech. As a Legal Solutions Expert you will be joining the team that is responsible for assisting ...

Chipr

Home Solutions Expert

Muskegon, MI · On-site

Chipr Home Solutions is the leading home solution provider that offers fiber internet, streaming TV, security, solar power, and mobile phones. With America's best brands like AT&T, Brightspeed ...

Chipr

Home Solutions Expert

Del Rio, TX · On-site

Chipr Home Solutions is the leading home solution provider that offers fiber internet, streaming TV, security, solar power, and mobile phones. With America's best brands like AT&T, Brightspeed ...

Chipr

Home Solutions Expert

Lansing, MI · On-site

Chipr Home Solutions is the leading home solution provider that offers fiber internet, streaming TV, security, solar power, and mobile phones. With America's best brands like AT&T, Brightspeed ...

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Solutions Expert information

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$10

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$86

How much do solutions expert jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for solutions expert in the United States is $61.45, according to ZipRecruiter salary data. Most workers in this role earn between $53.12 and $68.51 per hour, depending on experience, location, and employer.

What is a solutions expert?

A Solutions Expert is a professional who helps clients identify their business needs and recommends tailored products or services to solve their challenges. They combine technical knowledge with strong communication skills to understand client requirements and demonstrate how specific solutions can add value. Solutions Experts often work closely with sales teams, technical specialists, and customers throughout the sales cycle to ensure proposed solutions are feasible and meet the client's goals.

What are the key skills and qualifications needed to thrive as a solutions expert, and why are they important?

To thrive as a Solutions Expert, you need strong problem-solving abilities, technical acumen, and a solid understanding of relevant industry products or services, often backed by a bachelor's degree in a related field. Familiarity with CRM platforms, presentation software, and technical certifications (such as Microsoft Certified Solutions Expert) are commonly required. Outstanding communication, active listening, and customer-centric thinking help you tailor solutions and build trust with clients. These skills are essential for accurately identifying client needs and delivering effective, value-driven solutions that foster long-term business relationships.

How does a solutions expert typically collaborate with sales and technical teams during a client project?

A Solutions Expert plays a pivotal role in bridging the gap between sales and technical teams. They work closely with sales to understand client needs, participate in discovery sessions, and help develop tailored solutions. During project execution, they coordinate with technical teams to ensure proposed solutions are feasible and align with client requirements. This collaborative approach helps ensure that the client's business goals are met while maintaining technical integrity and feasibility.

What is the difference between Solutions Expert vs Solutions Consultant?

AspectSolutions ExpertSolutions Consultant
Required CredentialsTypically certifications in specific technologies, industry knowledge, and relevant experienceSimilar certifications, often with additional client management or sales training
Work EnvironmentTechnical teams, client sites, or remote support rolesClient-facing roles involving needs assessment and solution design
Employer & Industry UsageUsed across IT, tech, and consulting firms for technical problem-solvingCommon in consulting, IT services, and enterprise solution providers
Search & Comparison IntentPeople compare solutions experts with consultants to understand roles and responsibilitiesOften compared to solutions experts for clarity on technical vs. client-facing duties

Solutions Experts focus on technical problem-solving and implementation, while Solutions Consultants emphasize client engagement, needs assessment, and solution design. Both roles require relevant certifications and industry experience, but their primary focus and work environment differ. Understanding these distinctions helps job seekers and employers align expectations and responsibilities effectively.

What states have the most Solutions Expert jobs?

States with the most job openings for Solutions Expert jobs include:

What are popular job titles related to Solutions Expert jobs?

For Solutions Expert jobs, the most frequently searched job titles are:

Solutions Expert jobs near you
Infographic showing various Solutions Expert job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution, with an average salary of $127,824 per year, or $61.5 per hour.

Customer Solutions Expert

East Earl, PA • On-site

Conestoga Wood Specialties
Manufacturing • 1 - 5K employees
Learn more about Conestoga Wood Specialtiesexternal

$15.50 - $19.75/hr

Other

Re-posted 8 days ago

Conestoga Wood Specialties rating

6.8

Company rating: 6.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Customer Solutions Expert

Recognized as a critical part of our success, our Customer Solutions Expert works as part of a team to provide exceptional customer service and support. This position is the first of several levels of progression designed to allow for continued career and hourly wage growth within the Customer Service Department. The principle responsibility is to learn the concepts necessary in order to ultimately handle incoming and outgoing communication from internal and external customers. In addition, the Customer Solutions Expert responds to basic inquiries and processes orders in an expedient and accurate manner. As the initial skills are learned and demonstrated proficiently, the Customer Solutions Expert is promoted to the next level to continue to acquire and demonstrate more advanced learning.

Our Position:

  • Attend training to learn all aspects of the Customer Solutions Expert role in order to demonstrate the different skills necessary for success
  • Learn and navigate multiple system platforms simultaneously through performing basic telephone interactions via our general contact phone line as well as basic order entry
  • Answer general incoming calls and emails relative to customer orders, quotes, inquiries, product related questions and warranty resolutions for two of our four locations
  • Ensure satisfaction by clarifying, researching, and exploring solutions
  • Document order notes in our order platforms
  • Build loyalty with internal and external customers through active listening, consultative relationship building, resourcefulness, and basic knowledge of all product lines
  • Engage in learning on a consistent basis as our business and industry evolves
  • Follow company policies and procedures to ensure efficient and accurate resolution of customer issues

Your Qualifications:

  • High school diploma or equivalent required
  • Minimum of 6 months of customer service experience to include order entry
  • Full-time hours Monday through Friday, daytime hours and overtime when required
  • High attention to detail
  • Process orders with accuracy
  • Type to defined department metrics for both speed and accuracy
  • Must demonstrate a patient and professional demeanor and maintain a positive attitude
  • Attendance that meets the company attendance policy is an essential function of the job
  • Proficiency with computers, MS Office software, including email
  • Attain working knowledge of system platforms
  • Professional business communication skills, over the phone and in writing
  • Capable of working independently and within a team structure

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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