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Solutions Agent Jobs (NOW HIRING)

System One

Data Engineer - Contractor

Strongsville, OH · On-site

$105K - $126K/yr

Interest in AI-enabled business solutions, agent development, and enterprise integration. * Experience through internships, rotations, or early-career development programs in enterprise technology ...

System One

Data Engineer - Contractor

Strongsville, OH · On-site

$105K - $126K/yr

Interest in AI-enabled business solutions, agent development, and enterprise integration. * Experience through internships, rotations, or early-career development programs in enterprise technology ...

System One

Data Engineer - Contractor

Strongsville, OH · On-site

$105K - $126K/yr

Interest in AI-enabled business solutions, agent development, and enterprise integration. * Experience through internships, rotations, or early-career development programs in enterprise technology ...

System One

Data Engineer - Contractor

Strongsville, OH · On-site

$105K - $126K/yr

Interest in AI-enabled business solutions, agent development, and enterprise integration. * Experience through internships, rotations, or early-career development programs in enterprise technology ...

System One

Data Engineer - Contractor

Strongsville, OH · On-site

$105K - $126K/yr

Interest in AI-enabled business solutions, agent development, and enterprise integration. * Experience through internships, rotations, or early-career development programs in enterprise technology ...

orsa credit union

call center representative

Novi, MI · On-site

$18.94/hr

Care Solutions Agent At orsa credit union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values ...

Five9

Senior Product Marketing Manager - Agent Empowerment

OR · On-site +1

$120K - $158K/yr

Partner with sales, solutions consulting, and customer success teams to create impactful narratives, collateral, and training that drive acquisition, conversion, and expansion. * Competitive ...

Tata Consultancy Service Limited

Engineer

Pittsburgh, PA · On-site

$75K - $95K/yr

... solutions. • Support development of workflows, app components, connector configurations, and agent experiences. • Participate in unit testing, system testing, defect resolution, and deployment ...

Five9

Senior Product Marketing Manager - Agent Empowerment

$123K - $162K/yr

Five9 Agent Assist - Real-time, LLM-powered guidance, next-best actions, and coaching that help ... Partner with sales, solutions consulting, and customer success teams to create impactful narratives ...

orsa credit union

call center representative

Novi, MI · On-site

$18.94/hr

The care solutions agent serves as a trusted point of connection when members reach out for support. This role handles high‑volume inbound interactions, resolving everyday needs with clarity ...

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Solutions Agent information

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$14

$30

$39

How much do solutions agent jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for solutions agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What is a solutions agent?

Solutions Agents are professionals who assist customers or clients in resolving issues, answering inquiries, and providing tailored solutions related to a company’s products or services. They often serve as the first point of contact in customer support environments, utilizing their knowledge to troubleshoot problems and ensure customer satisfaction. Solutions Agents may work in various industries, including technology, retail, and telecommunications, adapting their approach to meet specific client needs. Their role is crucial for maintaining positive customer relationships and improving overall service quality.

How does a solutions agent typically collaborate with other departments to resolve customer issues?

Solutions Agents frequently work cross-functionally with teams such as technical support, product management, and sales to address customer concerns efficiently. They act as a central point of contact, gathering information from the customer and coordinating with internal experts to provide accurate solutions. This collaborative approach ensures that customer issues are resolved promptly and that feedback is communicated back to relevant departments for continuous improvement.

What are the key skills and qualifications needed to thrive as a solutions agent, and why are they important?

To thrive as a Solutions Agent, you need strong problem-solving abilities, customer service expertise, and a solid understanding of the products or services offered, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for effectively addressing customer concerns and building rapport. These skills ensure that customer issues are resolved efficiently, leading to higher satisfaction and loyalty.

What is the difference between Solutions Agent vs Customer Support Specialist?

AspectSolutions AgentCustomer Support Specialist
Required CredentialsTypically requires technical certifications or product knowledgeGenerally requires customer service experience and communication skills
Work EnvironmentOften in technical or sales settings, interacting directly with clients to resolve issuesPrimarily in call centers or support desks, handling customer inquiries
Employer & Industry UsageUsed in tech, software, and service industries focusing on solutions deliveryCommon across retail, telecom, and service industries for customer assistance

The main difference between a Solutions Agent and a Customer Support Specialist lies in their focus and skill set. Solutions Agents typically handle technical or product-specific issues, requiring certifications and technical knowledge, while Customer Support Specialists focus on general customer service and communication skills. Both roles are vital in customer-facing industries but serve different functions based on technical complexity and support scope.

More about Solutions Agent jobs

What are popular job titles related to Solutions Agent jobs?

For Solutions Agent jobs, the most frequently searched job titles are:

Solutions Agent jobs near you
Infographic showing various Solutions Agent job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 85% Full Time, 8% Part Time, and 6% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $62,702 per year, or $30.1 per hour.

Team Nexa Insurance Solutions Agent

San Diego, CA • Remote

Team Nexa Insurance Solutions
See more jobs at Team Nexa Insurance Solutionsexternal

$50K - $275K/yr

Contractor

Re-posted 20 days ago

Job description


**THIS POSITION REQUIRES THAT YOU HOLD A VALID INSURANCE PRODUCERS LICENSE**

Ready for a Smarter Way to Build Your Life Insurance Business?

If you’re an insurance agent who’s tired of high expenses, limited options, and feeling unsupported, it may be time for a different approach.

Team Nexa Insurance Solutions was built for agents who want flexibility, professionalism, and a clear path to long-term success. We don’t rely on gimmicks or empty promises. Instead, we focus on strong carrier access, structured training, and systems that help agents control their business—not the other way around.

Whether you’re producing consistently or looking to reset and rebuild, Team Nexa offers an environment designed to support real growth.

What Sets Team Nexa Apart:

  • Attractive commission structures that reward production

  • Low-cost lead programs with multiple options, allowing agents to manage expenses and scale responsibly

  • Ongoing live training and mentorship, not just prerecorded content

  • A team-first culture built around collaboration, accountability, and shared wins

  • Broad carrier access, including American Amicable, CICA Life, Mutual of Omaha, Gerber, United America, Royal Neighbors, and additional top carriers—giving you the ability to serve more clients with confidence

Who This Is For

This opportunity is best suited for licensed agents—or those willing to become licensed—who value structure, coaching, and professional standards.

If you’re looking for shortcuts or quick fixes, this likely won’t be the right fit. But if you’re serious about building a sustainable insurance business with strong support and proven systems, we should connect.  Field and Remote Sales Opportunities Available. 

Pre-Register for our Live Q & A

No hype. No pressure. Just a solid opportunity for agents who are ready to grow.

Our motto is STRONGER TOGETHER
#GOTEAMNEXA

*Individual Results May Vary*
 

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