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Solutions Agent Jobs (NOW HIRING)

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Solutions Architect - Agent Desktop

Chicago, IL

$65 - $85.50/hr

Experience designing and building agent desktop solutions that enhance the user experience for contact center agents, ensuring high productivity and effective case management * Excellent verbal and ...

Bland

Agent Solutions Engineer

San Francisco, CA · On-site

$120K - $200K/yr

Agent Solutions Engineer About Bland AI We're a Series C startup, and have raised $100 million from Emergence Capital, Y Combinator, Dell Technologies Capital and the founders of PayPal and Twilio.

Prime Intellect

Applied Research - Evals & Data

New York, NY · On-site

$125K - $150K/yr

Prototype multi-agent and memory-augmented systems to expand capabilities for customer-facing solutions. Agent Development & Infrastructure * Rapidly prototype and iterate on AI agents for automation ...

Florida Blue Group

NY · On-site

$64.50 - $85.75/hr

Leadership experience with connecting User Interfaces to LLMs, Retrieval‑Augmented Generation "RAG" solutions, Agent to Agent architecture design, and securing Model Context Protocol "MCP ...

Prophet

Senior Product Manager - AI Foundry Team

New York, NY · On-site

$138K - $182K/yr

Present clear recommendations with explicit tradeoffs and a bias toward shippable solutions. * Agent, Workflow & Application Development - Gather high-value use cases from consulting teams and ...

GuideWell

$48.25 - $64.25/hr

Leadership experience with connecting User Interfaces to LLMs, Retrieval‑Augmented Generation "RAG" solutions, Agent to Agent architecture design, and securing Model Context Protocol "MCP ...

GuideWell

NY · On-site

$64.50 - $85.75/hr

Leadership experience with connecting User Interfaces to LLMs, Retrieval‑Augmented Generation "RAG" solutions, Agent to Agent architecture design, and securing Model Context Protocol "MCP ...

Aptean

Guide customers in designing custom AI agent blueprints tailored to their specific business processes, producing structured documentation used for solution scoping, delivery pricing, and project ...

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Solutions Agent information

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How much do solutions agent jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for solutions agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What is a solutions agent?

Solutions Agents are professionals who assist customers or clients in resolving issues, answering inquiries, and providing tailored solutions related to a company’s products or services. They often serve as the first point of contact in customer support environments, utilizing their knowledge to troubleshoot problems and ensure customer satisfaction. Solutions Agents may work in various industries, including technology, retail, and telecommunications, adapting their approach to meet specific client needs. Their role is crucial for maintaining positive customer relationships and improving overall service quality.

How does a solutions agent typically collaborate with other departments to resolve customer issues?

Solutions Agents frequently work cross-functionally with teams such as technical support, product management, and sales to address customer concerns efficiently. They act as a central point of contact, gathering information from the customer and coordinating with internal experts to provide accurate solutions. This collaborative approach ensures that customer issues are resolved promptly and that feedback is communicated back to relevant departments for continuous improvement.

What are the key skills and qualifications needed to thrive as a solutions agent, and why are they important?

To thrive as a Solutions Agent, you need strong problem-solving abilities, customer service expertise, and a solid understanding of the products or services offered, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for effectively addressing customer concerns and building rapport. These skills ensure that customer issues are resolved efficiently, leading to higher satisfaction and loyalty.

What is the difference between Solutions Agent vs Customer Support Specialist?

AspectSolutions AgentCustomer Support Specialist
Required CredentialsTypically requires technical certifications or product knowledgeGenerally requires customer service experience and communication skills
Work EnvironmentOften in technical or sales settings, interacting directly with clients to resolve issuesPrimarily in call centers or support desks, handling customer inquiries
Employer & Industry UsageUsed in tech, software, and service industries focusing on solutions deliveryCommon across retail, telecom, and service industries for customer assistance

The main difference between a Solutions Agent and a Customer Support Specialist lies in their focus and skill set. Solutions Agents typically handle technical or product-specific issues, requiring certifications and technical knowledge, while Customer Support Specialists focus on general customer service and communication skills. Both roles are vital in customer-facing industries but serve different functions based on technical complexity and support scope.

More about Solutions Agent jobs

What are popular job titles related to Solutions Agent jobs?

For Solutions Agent jobs, the most frequently searched job titles are:

Solutions Agent jobs near you
Infographic showing various Solutions Agent job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 85% Full Time, 8% Part Time, and 6% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $62,702 per year, or $30.1 per hour.

Underwriting Counsel - Western Region

Plano, TX • On-site

First National Title Insurance
11 - 50 employees
Learn more about First National Title Insuranceexternal

Full-time

Posted 16 days ago

Job description

Job Summary:

The Western Region Underwriting Counsel provides high-level underwriting support, counsel, and authorization to company personnel, independent agents, and customers regarding real estate closings and title insurance matters across the Western Region with a focus on Colorado, Utah, and Nevada. This role evaluates risk factors, determines the company's willingness and ability to insure real estate transactions, and issues underwriting standards and guidelines within delegated authority limits.

 

Key Responsibilities:

  • Underwriting Support & Guidance: Review and evaluate title searches, complex real estate transactions, and insurance risk factors for properties in CO, UT, and NV. Determine acceptability of risk and provide decisive, clear underwriting solutions.
  • Agent & Customer Partnership: Build and maintain lifelong relationships with independent title agents and customers, providing personalized attention and support to help their businesses thrive.
  • Risk Management: Draft tailored language, exceptions, and endorsements in title commitments and policies to protect the company's interests while supporting agent needs.
  • Education & Communication: Create and deliver relevant educational content, training seminars, or webinars regarding title insurance rates, rules, and best practices for the region.
  • Collaboration: Work closely with underwriting teams, claims counsel, and sales leadership to ensure alignment with company goals and state-specific regulatory compliance.
  • Other Duties as assigned.

Required Skills/Qualifications: 

  • Strong familiarity with real estate law, title insurance rules, and statutory regulations specific to the Western Region (CO, UT, and NV).
  • Exceptional analytical, abstract thinking, and creative problem-solving skills, with the ability to make sound decisions under pressure.
  • Outstanding communication, interpersonal, and presentation skills, with a passion for agent education and customer service.
  • This is a remote, largely autonomous role. The underwriter is the primary point of contact for a growing portfolio of title agents spread across the Western Region, working largely unsupervised day to day. This requires a candidate who can independently prioritize agent needs and manage underwriting risk decisions in real time with limited direction from the central office.

Education and Experience:

  • Juris Doctorate (J.D.) degree from an ABA-approved law school.
  • Licensed attorney in good standing, with admission to practice law in at least one jurisdiction (familiarity or licensure in CO, UT, or NV preferred).
  • 5 to 10+ years of title insurance underwriting or closely related real estate legal experience.


Physical Requirements: 

  • Occasional Travel is expected.

Apply