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Solutions Agent Jobs (NOW HIRING)

Alfa Insurance Agent

Insurance Agent

Mcdonough, GA · On-site

$303.60K/yr

Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...

Alfa Insurance Agent

Insurance Agent

Acworth, GA · On-site

$303.60K/yr

Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...

Firsthand

Solutions Consultant

New York, NY · On-site

$150K - $165K/yr

About Firsthand Firsthand has built the first AI-powered Brand Agent platform, transforming the way ... About the Role We are seeking Solutions Consultants to join our fast-growing team. As part of our ...

Weld County

AI Solutions Analyst

Greeley, CO

$90.85K - $127.17K/yr

They will serve as the organization's internal expert on AI agent design; identifying high-value ... Communicate solution architecture and capabilities clearly to non-technical stakeholders ...

Alfa Insurance Agent

Insurance Agent

Birmingham, AL · On-site

$303.60K/yr

Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...

Alfa Insurance Agent

Insurance Agent

Blythe, GA · On-site

$303.60K/yr

Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...

Alfa Insurance Agent

Insurance Agent

Blythe, GA · On-site

$303.60K/yr

Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...

Alfa Insurance Agent

Insurance Agent

Canton, GA · On-site

$303.60K/yr

Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...

Alfa Insurance Agent

Insurance Agent

Blythe, GA · On-site

$303.60K/yr

Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...

Alfa Insurance Agent

Insurance Agent

Hickory Flat, MS · On-site

$303.60K/yr

Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...

Alfa Insurance Agent

Insurance Agent

Kennesaw, GA · On-site

$303.60K/yr

Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...

Alfa Insurance Agent

Insurance Agent

Blythe, GA · On-site

$303.60K/yr

Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...

Alfa Insurance Agent

Insurance Agent

Jasper, AL · On-site

$303.60K/yr

Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...

Alfa Insurance Agent

Insurance Agent

Madison, MS · On-site

$303.60K/yr

Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...

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Solutions Agent information

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How much do solutions agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for solutions agent in the United States is $30.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.56 and $39.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Solutions Agent, and why are they important?

To thrive as a Solutions Agent, you need strong problem-solving abilities, customer service expertise, and a solid understanding of the products or services offered, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for effectively addressing customer concerns and building rapport. These skills ensure that customer issues are resolved efficiently, leading to higher satisfaction and loyalty.

How does a Solutions Agent typically collaborate with other departments to resolve customer issues?

Solutions Agents frequently work cross-functionally with teams such as technical support, product management, and sales to address customer concerns efficiently. They act as a central point of contact, gathering information from the customer and coordinating with internal experts to provide accurate solutions. This collaborative approach ensures that customer issues are resolved promptly and that feedback is communicated back to relevant departments for continuous improvement.

What are Solutions Agents?

Solutions Agents are professionals who assist customers or clients in resolving issues, answering inquiries, and providing tailored solutions related to a company’s products or services. They often serve as the first point of contact in customer support environments, utilizing their knowledge to troubleshoot problems and ensure customer satisfaction. Solutions Agents may work in various industries, including technology, retail, and telecommunications, adapting their approach to meet specific client needs. Their role is crucial for maintaining positive customer relationships and improving overall service quality.

What is the difference between Solutions Agent vs Customer Support Specialist?

AspectSolutions AgentCustomer Support Specialist
Required CredentialsTypically requires technical certifications or product knowledgeGenerally requires customer service experience and communication skills
Work EnvironmentOften in technical or sales settings, interacting directly with clients to resolve issuesPrimarily in call centers or support desks, handling customer inquiries
Employer & Industry UsageUsed in tech, software, and service industries focusing on solutions deliveryCommon across retail, telecom, and service industries for customer assistance

The main difference between a Solutions Agent and a Customer Support Specialist lies in their focus and skill set. Solutions Agents typically handle technical or product-specific issues, requiring certifications and technical knowledge, while Customer Support Specialists focus on general customer service and communication skills. Both roles are vital in customer-facing industries but serve different functions based on technical complexity and support scope.

More about Solutions Agent jobs
What job categories do people searching Solutions Agent jobs look for? The top searched job categories for Solutions Agent jobs are:
Solutions Agent jobs near you
Infographic showing various Solutions Agent job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $62,702 per year, or $30.1 per hour.

Insurance Agent

Alfa Insurance Agent

Mcdonough, GA • On-site

$303.60K/yr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

The Alfa Agent Opportunity

Alfa Insurance is seeking entrepreneurial-minded individuals to join our team. This position offers the opportunity to build and manage your agency while representing a top-rated, multi-line insurance company with a strong presence in the Southeastern United States.

Key Areas of Responsibilities

  • Develop and manage an independent insurance agency under the Alfa brand.
  • Provide personalized insurance solutions to clients.
  • Oversee daily operations, including sales, customer service, and staff management.
  • Build and maintain long-term client relationships.
  • Promote Alfa's comprehensive range of insurance products, including auto, home, life, and business insurance.

Qualifications

  • Proven leadership or entrepreneurial experience (insurance experience preferred but not required).
  • Persuasive communication and people skills.
  • Ability to develop business strategies and meet sales objectives.
  • Must have a current P&C and Life License or willing to obtain the necessary insurance licenses.

Benefits/Perks

  • Competitive compensation.
  • Average Agent Revenue - $303,600
  • Top 10% Average Agent Revenue - $600,986
  • Access to Alfa's extensive training programs and resources.
  • The chance to represent a company renowned for its exceptional customer claims handling and unmatched financial stability.
  • 24/7 Support from Alfa's Corporate Office.

Alfa Insurance is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa is known for its superior customer service. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.

Start today with a trusted company who has protected communities across Alabama, Georgia and Mississippi since 1946. Becoming an agent with Alfa Insurance is more than just selling insurance and growing a business. It's making a difference in the lives of your policyholders and the community. It's creating lifelong relationships. It's growing a business that allows you to provide for your family. It's about being there when it matters most and protecting those things that are most important. It's becoming part of a well-respected company that is based on faith, family, community and integrity.

Agency Ownership Opportunity Booklet

Many Alfa insurance agents are independent contractors. These agents are not employees of Alfa Insurance. Staff for independent contractor agents will be employees of the agent and not Alfa Insurance.

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