Forward Deploy Engineer
Boston, MA · On-site
Define a data integration pipeline with data mapping to facilitate solution delivery. * Integrating Agent Workflows: Perform integration across various agent workflows to produce output for the SDLC ...
Boston, MA · On-site
Define a data integration pipeline with data mapping to facilitate solution delivery. * Integrating Agent Workflows: Perform integration across various agent workflows to produce output for the SDLC ...
Boston, MA · On-site
Define a data integration pipeline with data mapping to facilitate solution delivery. * Integrating Agent Workflows: Perform integration across various agent workflows to produce output for the SDLC ...
As a Principal Solutions Engineer, AI Agent you will serve as the dedicated expert on AI Agent technology, a specialist resource who engages early in the sales cycle to drive and support AI Agent ...
As a Principal Solutions Engineer, AI Agent you will serve as the dedicated expert on AI Agent technology, a specialist resource who engages early in the sales cycle to drive and support AI Agent ...
As a Principal Solutions Engineer, AI Agent you will serve as the dedicated expert on AI Agent technology, a specialist resource who engages early in the sales cycle to drive and support AI Agent ...
As a Principal Solutions Engineer, AI Agent you will serve as the dedicated expert on AI Agent technology, a specialist resource who engages early in the sales cycle to drive and support AI Agent ...
OR · On-site +1
As a Principal Solutions Engineer, AI Agent you will serve as the dedicated expert on AI Agent technology, a specialist resource who engages early in the sales cycle to drive and support AI Agent ...
OR · On-site +1
As a Principal Solutions Engineer, AI Agent you will serve as the dedicated expert on AI Agent technology, a specialist resource who engages early in the sales cycle to drive and support AI Agent ...
OR · On-site +1
As a Principal Solutions Engineer, AI Agent you will serve as the dedicated expert on AI Agent technology, a specialist resource who engages early in the sales cycle to drive and support AI Agent ...
OR · On-site +1
As a Principal Solutions Engineer, AI Agent you will serve as the dedicated expert on AI Agent technology, a specialist resource who engages early in the sales cycle to drive and support AI Agent ...
... multi-agent coordination patterns (shared state, orchestration, task routing) • Establish ... solutions for performance, scalability, and cost efficiency Qualifications : Required : • ...
... multi-agent coordination patterns (shared state, orchestration, task routing) • Establish ... solutions for performance, scalability, and cost efficiency Qualifications : Required : • ...
$48.25 - $64.25/hr
Leadership experience with connecting User Interfaces to LLMs, Retrieval‑Augmented Generation "RAG" solutions, Agent to Agent architecture design, and securing Model Context Protocol "MCP ...
$48.25 - $64.25/hr
Leadership experience with connecting User Interfaces to LLMs, Retrieval‑Augmented Generation "RAG" solutions, Agent to Agent architecture design, and securing Model Context Protocol "MCP ...
Role- Solution Architect in the space of Microservice and AI, ML with strong experience in LLM ... Understand and work with MCP (Model Control Plane), A2A (Agent-to-Agent) communication, and LLM ...
Quick apply
Role- Solution Architect in the space of Microservice and AI, ML with strong experience in LLM ... Understand and work with MCP (Model Control Plane), A2A (Agent-to-Agent) communication, and LLM ...
Greeley, CO · On-site
$90K - $127K/yr
They will serve as the organization's internal expert on AI agent design; identifying high-value ... Communicate solution architecture and capabilities clearly to non-technical stakeholders ...
Greeley, CO · On-site
$90K - $127K/yr
They will serve as the organization's internal expert on AI agent design; identifying high-value ... Communicate solution architecture and capabilities clearly to non-technical stakeholders ...
Detroit, MI · On-site +1
$62.25 - $82.25/hr
Solution Delivery Lead - AI Solution Architect Responsibilities: • Own the end-to-end engineering ... agent platform components (control plane, guardrails, RBAC, audit logging, model routing ...
Detroit, MI · On-site +1
$62.25 - $82.25/hr
Solution Delivery Lead - AI Solution Architect Responsibilities: • Own the end-to-end engineering ... agent platform components (control plane, guardrails, RBAC, audit logging, model routing ...
Sunnyvale, CA · On-site
$105.04 - $122.52/hr
We are seeking a Senior Customer Solutions Engineer to support Agentic Commerce initiatives and ... agent-to-agent communication frameworks. This role requires close collaboration with Product ...
Sunnyvale, CA · On-site
$105.04 - $122.52/hr
We are seeking a Senior Customer Solutions Engineer to support Agentic Commerce initiatives and ... agent-to-agent communication frameworks. This role requires close collaboration with Product ...
New York, NY · On-site
$65K - $80K/yr
Metaprise is the Enterprise Agent Operating System -- a unified platform where AI agents can be ... Translate pain into product and business solutions. You don't just relay what customers say -- you ...
New York, NY · On-site
$65K - $80K/yr
Metaprise is the Enterprise Agent Operating System -- a unified platform where AI agents can be ... Translate pain into product and business solutions. You don't just relay what customers say -- you ...
New York, NY · On-site
$65K - $80K/yr
Metaprise is the Enterprise Agent Operating System - a unified platform where AI agents can be ... Translate pain into product and business solutions. You don't just relay what customers say - you ...
New York, NY · On-site
$65K - $80K/yr
Metaprise is the Enterprise Agent Operating System - a unified platform where AI agents can be ... Translate pain into product and business solutions. You don't just relay what customers say - you ...
Greeley, CO · On-site
$90K - $127K/yr
They will serve as the organization's internal expert on AI agent design; identifying high-value ... Communicate solution architecture and capabilities clearly to non-technical stakeholders ...
Greeley, CO · On-site
$90K - $127K/yr
They will serve as the organization's internal expert on AI agent design; identifying high-value ... Communicate solution architecture and capabilities clearly to non-technical stakeholders ...
New York, NY · On-site
$65K - $80K/yr
Metaprise is the Enterprise Agent Operating System - a unified platform where AI agents can be ... Translate pain into product and business solutions. You don't just relay what customers say - you ...
New York, NY · On-site
$65K - $80K/yr
Metaprise is the Enterprise Agent Operating System - a unified platform where AI agents can be ... Translate pain into product and business solutions. You don't just relay what customers say - you ...
Worcester, MA · On-site
$114K - $121K/yr
Design agent workflows that degrade gracefully: bounded scope, clear permissions, sensible retries, and a defined fallback when a task cannot be completed. * Develop point solutions, applications ...
New
Worcester, MA · On-site
$114K - $121K/yr
Design agent workflows that degrade gracefully: bounded scope, clear permissions, sensible retries, and a defined fallback when a task cannot be completed. * Develop point solutions, applications ...
New
Hickory Flat, MS · On-site
$303K/yr
Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...
Hickory Flat, MS · On-site
$303K/yr
Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...
Madison, AL · On-site
$303K/yr
Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...
Madison, AL · On-site
$303K/yr
Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...
Canton, GA · On-site
$303K/yr
Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...
Canton, GA · On-site
$303K/yr
Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...
Canton, GA · On-site
$303K/yr
Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...
Canton, GA · On-site
$303K/yr
Provide personalized insurance solutions to clients. * Oversee daily operations, including sales ... Average Agent Revenue - $303,600 * Top 10% Average Agent Revenue - $600,986 * Access to Alfa ...
$14.66 - $16.96
2% of jobs
$16.96 - $19.25
4% of jobs
$19.25 - $21.55
17% of jobs
$22.69 is the 25th percentile. Wages below this are outliers.
$21.55 - $23.84
3% of jobs
$23.84 - $26.14
9% of jobs
The median wage is $27.74 / hr.
$26.14 - $28.43
21% of jobs
$28.43 - $30.73
6% of jobs
$30.73 - $33.02
6% of jobs
$33.02 - $35.31
3% of jobs
$35.31 - $37.61
0% of jobs
$37.83 is the 75th percentile. Wages above this are outliers.
$37.61 - $39.90
28% of jobs
$14
$30
$39
| Aspect | Solutions Agent | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically requires technical certifications or product knowledge | Generally requires customer service experience and communication skills |
| Work Environment | Often in technical or sales settings, interacting directly with clients to resolve issues | Primarily in call centers or support desks, handling customer inquiries |
| Employer & Industry Usage | Used in tech, software, and service industries focusing on solutions delivery | Common across retail, telecom, and service industries for customer assistance |
The main difference between a Solutions Agent and a Customer Support Specialist lies in their focus and skill set. Solutions Agents typically handle technical or product-specific issues, requiring certifications and technical knowledge, while Customer Support Specialists focus on general customer service and communication skills. Both roles are vital in customer-facing industries but serve different functions based on technical complexity and support scope.
For Solutions Agent jobs, the most frequently searched job titles are:

Boston, MA • On-site
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
8.0
Based on 76 frontline employees who took The Breakroom Quiz
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your role and responsibilities
As a Forward Deployed Architect, you will serve as a strategic partner to clients, ensuring the successful adoption and scaling of enterprise-level technology. This role involves leading strategic discovery, designing, and architecting production-ready products that meet security, compliance, performance, and ethical standards, while collaborating with clients to deliver solutions.
Your primary responsibilities will include:
This role can be performed from anywhere in the United States.
Required education
Bachelor's Degree
Required technical and professional expertise
Preferred technical and professional experience
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILSIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Job Title
Forward Deployed Architect
Date posted
03-Aug-2026
Job ID
118810
City / Township / Village
Tempe, Armonk, Irving, Raleigh, Atlanta, Dallas, Herndon, Cambridge, Chicago, New York
State / Province
Country
United States
Work arrangement
Hybrid
Area of work
Infrastructure & Technology
Employment type
Regular
Contract type
Regular
Projected Minimum Salary per year
144,000.00
Projected Maximum Salary per year
268,000.00
Position type
Professional
Up to 100% or 5 days a week (home on weekends - based on project requirements)
Company
(0147) International Business Machines Corporation
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?
Sourced by ZipRecruiter
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
It services
10,000+ Employees
Armonk, NY, US
1911