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Solution Manager Jobs in Ohio (NOW HIRING)

Africa Global Logistics

Reporting directly to the HR & HQ Solutions Manager, your responsibilities include Leading and ... supervising a team composed of developers, administrators, and internal & external support ...

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Solution Manager information

See Ohio salary details

$47.1K

$89.5K

$143.6K

How much do solution manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for solution manager in Ohio is $89,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $109,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a solution manager, and why are they important?

To excel as a Solution Manager, you need strong analytical abilities, project management expertise, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM systems, cloud platforms, and certifications like PMP or ITIL are commonly required. Exceptional communication, leadership, and problem-solving skills help build consensus among stakeholders and drive project success. These skills ensure seamless delivery of tailored solutions that meet client needs and align with business objectives.

What is a solution manager?

Solution Managers are professionals responsible for overseeing the development, implementation, and management of business solutions that address client needs or organizational challenges. They work closely with cross-functional teams, including sales, product development, and IT, to design solutions that align with company goals and customer requirements. Solution Managers play a key role in bridging the gap between technical teams and business stakeholders, ensuring solutions are both technically feasible and aligned with business objectives. Their responsibilities often include project management, client communication, and ensuring the successful delivery of tailored solutions.

How does a solution manager typically collaborate with cross-functional teams during a project lifecycle?

A Solution Manager plays a pivotal role in bridging the gap between technical teams, sales, and clients. Throughout a project lifecycle, they work closely with product managers, engineers, and customer stakeholders to gather requirements, define solution architectures, and ensure alignment with business goals. Regular meetings, clear documentation, and ongoing feedback are essential for managing expectations and ensuring successful project delivery. This collaborative approach helps address challenges proactively and supports the development of tailored solutions that meet client needs.

What is the difference between Solution Manager vs Business Analyst?

AspectSolution ManagerBusiness Analyst
Required CredentialsRelevant certifications (e.g., PMP, TOGAF), technical knowledgeBusiness analysis certifications (e.g., CBAP), domain knowledge
Work EnvironmentCollaborates with technical teams, project managers, clientsWorks with stakeholders, gathers requirements, analyzes business needs
Employer & Industry UsageIT, software development, consulting firmsBusiness, finance, healthcare, IT sectors
Comparison Search IntentUnderstanding role scope, responsibilities, and skillsClarifying business analysis functions and career path

The Solution Manager focuses on overseeing technical solutions, coordinating between technical teams and clients, and ensuring project success. In contrast, a Business Analyst primarily gathers and analyzes business requirements to inform project development. While both roles require strong communication skills and industry knowledge, Solution Managers tend to have more technical expertise, whereas Business Analysts focus on business processes and stakeholder needs.

What are popular job titles related to Solution Manager jobs in Ohio? For Solution Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Solution Manager jobs in Ohio look for? The top searched job categories for Solution Manager jobs in Ohio are:
What cities in Ohio are hiring for Solution Manager jobs? Cities in Ohio with the most Solution Manager job openings:
Solution Manager jobs near you
Infographic showing various Solution Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $89,530 per year, or $43 per hour.

Facility Solutions Manager

City Wide Facility Solutions

Columbus, OH

$60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

At City Wide Facility Solutions, we're always looking for A-level talent. Imagine an organization where people wake up every morning inspired to grow, be excellent and make an impact. Our passionately engaged A-Team works collaboratively in a fast-paced culture that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun!

City Wide of Columbus is looking for Facility Solutions Managers to lead the execution of client engagement, retention, ascension and referral initiatives, resulting in raving, loyal advocates who become life-long partners. This is a six figure income opportunity, to include base salary and bonus/commission structure with OTE of $100k+!

Who Are We:

We are a management company in the building maintenance industry. We manage services on behalf of our building owners and property managers. If you are seeking an exciting career and are leader of people, City Wide offers you a unique opportunity to use your skill set to create the lifestyle and income doing exactly what you do today, but for yourself, rather than corporate America!

Essential Functions

  • Oversee client retention and service expansion by negotiating agreements, addressing concerns, ensuring satisfaction through follow-ups and quality control.
  • Manage contractor performance, compliance, and agreements; enforce service standards and replace contractors as needed.
  • Supervise Night Managers, coordinate staffing, and ensure execution of service strategies and client needs.
  • Manage inspections, supply procurement, and CRM data entry; maintain accurate documentation (e.g., Exhibit A's, SDS sheets).
  • Conduct inspections, review client feedback, and implement corrective actions with teams to ensure consistent service quality.
  • Assist with invoice collection, contractor payments, and maintain up-to-date client documentation and schedules.

The City Wide team is committed to positively impacting the lives of everyone within the City Wide community of franchisees, clients, employees, contractors, and vendors. We believe everyone matters and being successful in life is not enough. We must also be significant!

Requirements

You are the Superstar we are looking for if you...

  • Proven success (3+ years) in client retention or service roles, with a passion for delivering exceptional customer experiences.
  • Strong relationship builder with excellent communication skills, both verbal and written.
  • Proactive, detail-oriented, and highly organized; skilled at managing multiple priorities and solving problems independently.
  • Confident, adaptable, and forward-thinking; comfortable tackling new challenges and voicing ideas for improvement.
  • Technologically savvy, proficient in Microsoft Office and CRM systems.
  • Holds a high school diploma (bachelor's degree preferred); previous service industry experience valued.
  • Reliable transportation with the ability to travel daily to client locations.

Benefits

City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program that rewards talented employees for their performance. After meeting eligibility requirements, you will be eligible for: Medical, Dental, and Vision Insurance, 401(K) retirement savings plans.

Job Type: Full-time

Compensation Package: $60,000+ Annual Base Salary & Monthly Car Allowance & Monthly Commission & Quarterly Bonus

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at https://www.Columbus.GoCityWide.com/.

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