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Solar Customer Service Jobs (NOW HIRING)

Freedom Sun Solar

Solar Consultant

Land O Lakes, FL · Remote

We prioritize customer satisfaction through exceptional customer service and provide top-quality solar power solutions to help our customers save on their energy bills. Our commitment to ...

Exact Solar

Solar Designer

Newtown, PA · On-site

... customer service. We are growing and there are some exciting career opportunities within our ... Solar is all we do...it's not an afterthought or a sideshow for us. Our focus, 24/7, is on ...

Exact Solar

Solar Salesperson

Philadelphia, PA · On-site

$85K - $100K/yr

... service and the best customer experience from first contact through the life of the solar energy ... system Exact Solar - Top 500 Solar Installer in North America 2014 - 2021; Earned Angies List Super ...

SOLAR ARTISANS LLC

Solar Service Technician

Atlanta, GA · On-site

$5.0K - $8.0K/mo

Customer Advocacy: Communicate clearly with homeowners to explain repairs and provide a premium ... Solar Experience: Proven experience in solar installation or electrical service. * Technical ...

SkySpecs

Solar Solutions Design Manager

$135K/yr

Onboarding, Implementation & Service Delivery * Alongside Customer Success, support customer ... Experience working directly with solar customers (e.g., developers, IPPs, asset owners, O&M ...

Exact Solar

Solar Salesperson

Philadelphia, PA · On-site

... service and the best customer experience from first contact through the life of the solar energy ... system. Exact Solar - Top 500 Solar Installer in North America 2014 - 2021; Earned Angies List ...

Ipsun Solar

Solar Installer

Alexandria, VA · On-site

$25 - $29/hr

Solar Installer Location: Washington D.C./Northern Virginia/Maryland Department: Field Operations ... Excellent customer service skills required * Willingness to learn and adapt to new technologies and ...

Ipsun Solar

Solar Installer

Fairfax, VA · On-site

Solar Installer Location: Washington D.C./Northern Virginia/Maryland Department: Field Operations ... Excellent customer service skills required * Willingness to learn and adapt to new technologies and ...

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Solar Customer Service information

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How much do solar customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for solar customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a solar customer service representative?

A Solar Customer Service representative is a professional who assists customers with inquiries, issues, and support related to solar energy products and services. They answer questions about solar panel installation, maintenance, billing, and warranties, while also helping to resolve any problems customers may experience. These representatives play a crucial role in ensuring customer satisfaction by providing clear information and guiding clients through the process of adopting and maintaining solar energy solutions.

What are some common challenges faced by solar customer service representatives, and how can they effectively address them?

Solar Customer Service representatives often encounter challenges such as troubleshooting technical issues remotely, addressing customer concerns about system performance, and managing expectations during installation or maintenance delays. To effectively address these, representatives should develop a strong understanding of solar technology, maintain clear and proactive communication with customers, and collaborate closely with technical teams for timely resolutions. Staying updated on product knowledge and honing problem-solving skills are also key to providing excellent support and building customer trust.

What are the key skills and qualifications needed to thrive as a solar customer service representative, and why are they important?

To thrive as a Solar Customer Service representative, you need strong knowledge of solar energy products, customer support experience, and often a high school diploma or relevant training. Familiarity with CRM software, ticketing systems, and basic technical troubleshooting tools is commonly required. Excellent communication, problem-solving abilities, and patience help build trust and resolve customer concerns effectively. These skills are crucial for ensuring customer satisfaction, facilitating smooth installations or service, and supporting the growth of solar energy adoption.

What is the difference between Solar Customer Service vs Solar Sales Representative?

AspectSolar Customer ServiceSolar Sales Representative
Required CredentialsCustomer service experience, basic industry knowledgeSales skills, industry knowledge, sometimes certifications
Work EnvironmentCall centers, office settings, on-site customer visitsField sales, client meetings, presentations
Employer & Industry UsageUtility companies, solar providers, installation firmsSolar companies, renewable energy firms, sales agencies
Common Search & ComparisonCustomer support roles in solar industrySales roles in solar industry

Solar Customer Service focuses on assisting clients with inquiries, troubleshooting, and support after installation, requiring strong communication skills. Solar Sales Representatives actively promote solar solutions, generate leads, and close sales, often needing sales experience and industry knowledge. Both roles are essential in the solar industry but differ in daily tasks and skill sets.

More about Solar Customer Service jobs

What cities are hiring for Solar Customer Service jobs?

Cities with the most Solar Customer Service job openings:

What states have the most Solar Customer Service jobs?

States with the most job openings for Solar Customer Service jobs include:

What are popular job titles related to Solar Customer Service jobs?

For Solar Customer Service jobs, the most frequently searched job titles are:

Solar Customer Service jobs near you
Infographic showing various Solar Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Solar Punchlist Service Technician

Sun Valley, CA • On-site

LA Solar Group Inc
Environmental Consulting Services • 51 - 200 employees
Learn more about LA Solar Group Incexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

LA Solar Group is a leading provider of solar energy solutions dedicated to promoting sustainable and environmentally friendly energy sources. We specialize in designing, installing, and maintaining solar systems for residential and commercial clients.


Job Description :

We are looking for experienced Solar Technicians to join our team. In this role, you will be responsible for maintaining, troubleshooting, and repairing solar energy systems. Your work will ensure the ongoing performance and reliability of these systems, contributing to the success of our clients' clean energy initiatives.


Key Responsibilities:

Perform routine maintenance, inspections, and repairs on solar energy systems, including solar panels, inverters, and mounting structures.

Troubleshoot and diagnose issues related to the performance of solar systems, including electrical, mechanical, or communication problems.

Ensure compliance with all safety regulations and industry standards during maintenance and repair activities.

Collaborate with the installation team to address any post-installation service requirements.

Verify that all installation work is in compliance with project specifications and quality standards.

Maintain accurate records of service activities, including maintenance schedules, work orders, and equipment inventory.

Provide excellent customer service and communicate effectively with clients to address questions and concerns.

Assist in commissioning newly installed solar systems and ensuring they meet performance expectations.

Stay updated on industry trends, best practices, and advancements in solar technology.


Qualifications:

High school diploma or equivalent.Proven experience in solar service, electrical, or related field.

Electrical license or relevant certifications preferred.

Strong knowledge of solar energy systems and associated components.

Excellent problem-solving and troubleshooting skills.

Ability to work at heights and in varying weather conditions.

Strong communication and customer service skills.

Safety-conscious with a commitment to best practices.

Valid driver's license and reliable transportation.


Benefits:

Competitive salary.

Health, dental, and vision insurance.

Paid time off, Sick Time Off, Holiday Pay

Retirement plan.

Training and development opportunities.

A supportive and dynamic work environment.

Opportunities for advancement within the company.


License/Certification:

Driver's License (Required)