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Solar Customer Service Jobs in Virginia (NOW HIRING)

Ipsun Solar

Solar Installer

Alexandria, VA · On-site

$25 - $29/hr

Solar Installer Location: Washington D.C./Northern Virginia/Maryland Department: Field Operations ... Excellent customer service skills required * Willingness to learn and adapt to new technologies and ...

Ipsun Solar

Solar Installer

Fairfax, VA · On-site

Solar Installer Location: Washington D.C./Northern Virginia/Maryland Department: Field Operations ... Excellent customer service skills required * Willingness to learn and adapt to new technologies and ...

Ipsun Solar

Solar Installer

Fairfax, VA · On-site

$25 - $29/hr

Solar Installer Location: Washington D.C./Northern Virginia/Maryland Department: Field Operations ... Excellent customer service skills required * Willingness to learn and adapt to new technologies and ...

Ipsun Solar

Solar Sales Consultant

Fairfax, VA · On-site

$80K - $120K/yr

At Ipsun Solar, we're committed to helping homeowners take control of their energy future with ... Deliver exceptional customer service as a primary point of contact for your customers. * Perform ...

Ipsun Solar

Solar Sales Consultant

Fairfax, VA · On-site

$70K - $120K/yr

At Ipsun Solar, we're committed to helping homeowners take control of their energy future with ... Deliver exceptional customer service as a primary point of contact for your customers. * Perform ...

Solar Energy Solutions

Solar Installer

Ashland, VA · On-site

$20 - $50/hr

Provide exceptional customer service during installation and post-installation support Requirements * Prior experience in solar panel installation is preferred but not required; training will be ...

Solar Energy Solutions

Solar Installer

Ashland, VA · On-site

$20 - $50/hr

Provide exceptional customer service during installation and post-installation support Requirements * Prior experience in solar panel installation is preferred but not required; training will be ...

Solar Energy Solutions

Solar Installer

Ashland, VA · On-site

$20 - $50/hr

Provide exceptional customer service during installation and post-installation support Requirements * Prior experience in solar panel installation is preferred but not required; training will be ...

Solar Energy Solutions

Solar Installer

Ashland, VA · On-site

$20 - $50/hr

Provide exceptional customer service during installation and post-installation support Requirements * Prior experience in solar panel installation is preferred but not required; training will be ...

Ipsun Solar

Solar O&M Technician

Fairfax, VA · On-site

$28 - $35/hr

Excellent customer service skills required * 3+ years of experience in solar service work and system troubleshooting * Willingness to learn and adapt to new technologies and techniques. * Strong ...

Ipsun Solar

Solar O&M Technician

Fairfax, VA · On-site

Excellent customer service skills required * 3+ years of experience in solar service work and system troubleshooting * Willingness to learn and adapt to new technologies and techniques. * Strong ...

SunPower

Solar Installer

Virginia Beach, VA · On-site

$60K - $80K/yr

SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact. SunPower supports ...

SunPower

Solar Installer

Virginia Beach, VA

$60K - $80K/yr

SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact. SunPower supports ...

Sunpower

Solar Installer

Richmond, VA · On-site

$60K - $80K/yr

SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact. SunPower supports ...

SunPower

Solar Installer

Roanoke, VA · On-site

$60K - $80K/yr

SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact. SunPower supports ...

SunPower

Solar Installer

Roanoke, VA

$60K - $80K/yr

SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact. SunPower supports ...

SunPower

Solar Installer

Henrico, VA · On-site

$60K - $80K/yr

SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact. SunPower supports ...

Sunpower

Solar Installer

Henrico, VA · On-site

$60K - $80K/yr

SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact. SunPower supports ...

Sunpower

Solar Installer

Roanoke, VA · On-site

$60K - $80K/yr

SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact. SunPower supports ...

SunPower

Solar Installer

Richmond, VA · On-site

$60K - $80K/yr

SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact. SunPower supports ...

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Showing results 1-20

All JobsSolar Customer Service JobsSolar Customer Service Jobs in Virginia

Solar Customer Service information

See Virginia salary details

$9

$18

$26

How much do solar customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for solar customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a solar customer service representative?

A Solar Customer Service representative is a professional who assists customers with inquiries, issues, and support related to solar energy products and services. They answer questions about solar panel installation, maintenance, billing, and warranties, while also helping to resolve any problems customers may experience. These representatives play a crucial role in ensuring customer satisfaction by providing clear information and guiding clients through the process of adopting and maintaining solar energy solutions.

What are some common challenges faced by solar customer service representatives, and how can they effectively address them?

Solar Customer Service representatives often encounter challenges such as troubleshooting technical issues remotely, addressing customer concerns about system performance, and managing expectations during installation or maintenance delays. To effectively address these, representatives should develop a strong understanding of solar technology, maintain clear and proactive communication with customers, and collaborate closely with technical teams for timely resolutions. Staying updated on product knowledge and honing problem-solving skills are also key to providing excellent support and building customer trust.

What are the key skills and qualifications needed to thrive as a solar customer service representative, and why are they important?

To thrive as a Solar Customer Service representative, you need strong knowledge of solar energy products, customer support experience, and often a high school diploma or relevant training. Familiarity with CRM software, ticketing systems, and basic technical troubleshooting tools is commonly required. Excellent communication, problem-solving abilities, and patience help build trust and resolve customer concerns effectively. These skills are crucial for ensuring customer satisfaction, facilitating smooth installations or service, and supporting the growth of solar energy adoption.

What is the difference between Solar Customer Service vs Solar Sales Representative?

AspectSolar Customer ServiceSolar Sales Representative
Required CredentialsCustomer service experience, basic industry knowledgeSales skills, industry knowledge, sometimes certifications
Work EnvironmentCall centers, office settings, on-site customer visitsField sales, client meetings, presentations
Employer & Industry UsageUtility companies, solar providers, installation firmsSolar companies, renewable energy firms, sales agencies
Common Search & ComparisonCustomer support roles in solar industrySales roles in solar industry

Solar Customer Service focuses on assisting clients with inquiries, troubleshooting, and support after installation, requiring strong communication skills. Solar Sales Representatives actively promote solar solutions, generate leads, and close sales, often needing sales experience and industry knowledge. Both roles are essential in the solar industry but differ in daily tasks and skill sets.

Solar Customer Service jobs near you
Infographic showing various Solar Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Solar Installer

Alexandria, VA • On-site

Ipsun Solar
51 - 200 employees
Learn more about Ipsun Solarexternal

$25 - $29/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Job Description
Job Description
Solar Installer

Location: Washington D.C./Northern Virginia/Maryland
Department: Field Operations
Reports to: Field Operations Manager
Employment Type: Full-Time
FLSA Status: Hourly, Non-Exempt

About Ipsun Solar

At Ipsun Solar, we’re not just installing solar panels; we’re leading the charge towards a sustainable future. Our dedication to renewable energy is unwavering, and we firmly believe in the transformative power of solar technology. If you’re passionate about making a positive impact on the environment, and seeking a career that reflects your values while offering ample growth opportunities, then look no further.

As a subsidiary of Civic Renewables, Ipsun Solar provides a seamless transition to solar energy, enabling customers to secure low electricity costs, benefit from a cleaner energy source, and boost property value.

About the Role

If you’re looking to join a nationwide and fast-growing industry, join the team that’s striving every day to make the world more sustainable. Ipsun Solar, a subsidiary of Civic Renewables, is a private equity-backed provider. We have a dedicated team of clean energy professionals who wake up every day ready to replace dirty energy with clean energy, and we want you to help. Ipsun Solar is seeking Entry Level Solar Installers to install residential solar systems. We will train the right candidates!

Entry Level Solar Installer shifts are Monday - Friday, with limited night/weekend/on-call work.

For our Entry Level Solar Installers we offer full benefits, including paid time off, and competitive pay.

Location & Travel: This position is based on Fairfax, VA, with required travel to job sites.

What You’ll Do:
  • Install solar panels, inverters, and racking systems on residential and commercial properties.
  • Ensure the quality and safety of all installations.
  • Collaborate with team members to complete projects efficiently.
  • Follow industry best practices and company guidelines.
  • Maintain a clean and organized work environment.
  • Perform additional duties as assigned.
You’re a Great Fit If You Have:
  • Excellent customer service skills required
  • Willingness to learn and adapt to new technologies and techniques.
  • Strong attention to detail and commitment to safety.
  • Ability to work in various weather conditions and physically demanding environments.
  • Must have a valid state driver’s license
  • Must have a clean driving record (example- no DUI in the last 5 years)
  • Must be able to successfully pass a pre-employment criminal, driving and drug screen
Benefits and Compensation

At Ipsun, we offer a competitive salary and a comprehensive benefits package, including:

  • 401(k) with company match
  • Flexible schedule
  • Health insurance, including medical, dental, and vision
  • Opportunities for advancement
  • Paid time off
  • Paid training
  • Professional development assistance
  • Tuition reimbursement

Hourly Rate: $25 - 29 per hour commensurate with experience. Those without any installation or solar experience will begin at the lower end of the range.

Equal Employment Opportunity Statement

Ipsun is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law.


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