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Solar Customer Service Jobs (NOW HIRING)

Ambia Solar

Accounting Manager

Orem, UT · On-site

... solar installation process, while providing best in class customer communication. The ideal candidate is an experienced customer service professional with excellent communication, people and phone ...

Mnl

Sr. Project Manager & Estimator - Solar

Otsego, MN · On-site

$118K - $160K/yr

Our solar work combines services such as mowing, herbicide applications, invasive species management, native vegetation establishment, and prescribed grazing to help customers maintain safe ...

New

Solar Inbound

Full-stack Developer

Durham, NC · On-site

Solar Inbound provides CRM, ERP, implementation, and technology consulting services for solar installers. Founded in 2023, the company is headquartered in Durham, USA, with a team of 11-50 employees.

AllSeason Solar & Roofing

Solar Service Crew

Galloway, NJ · On-site

$21 - $27.75/hr

AllSeason Solar & Roofing AllSeason Solar & Roofing, a leader in the solar energy sector, is ... Work closely with the customer service team to ensure client satisfaction and service excellence.

AllSeason Solar & Roofing

Solar Service Crew

Absecon, NJ · On-site

$21 - $27.75/hr

AllSeason Solar & Roofing AllSeason Solar & Roofing, a leader in the solar energy sector, is ... Work closely with the customer service team to ensure client satisfaction and service excellence.

ION Solar

Customer Service Agent

Orem, UT

$16/hr

ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide ... Customer Service Specialists aim to answer all questions that customers may have about their solar ...

Ion Solar

Customer Service Agent

Orem, UT · On-site

$13.50 - $18/hr

Customer Service Agent ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide presence. Our dedicated team is committed to making solar energy accessible ...

ION Solar

Customer Service Agent

Orem, UT · On-site

$16/hr

ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide ... Customer Service Specialists aim to answer all questions that customers may have about their solar ...

Freedom Sun Solar

Solar Consultant

Land O Lakes, FL · Remote

We prioritize customer satisfaction through exceptional customer service and provide top-quality solar power solutions to help our customers save on their energy bills. Our commitment to ...

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Solar Customer Service information

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How much do solar customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for solar customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a solar customer service representative?

A Solar Customer Service representative is a professional who assists customers with inquiries, issues, and support related to solar energy products and services. They answer questions about solar panel installation, maintenance, billing, and warranties, while also helping to resolve any problems customers may experience. These representatives play a crucial role in ensuring customer satisfaction by providing clear information and guiding clients through the process of adopting and maintaining solar energy solutions.

What are some common challenges faced by solar customer service representatives, and how can they effectively address them?

Solar Customer Service representatives often encounter challenges such as troubleshooting technical issues remotely, addressing customer concerns about system performance, and managing expectations during installation or maintenance delays. To effectively address these, representatives should develop a strong understanding of solar technology, maintain clear and proactive communication with customers, and collaborate closely with technical teams for timely resolutions. Staying updated on product knowledge and honing problem-solving skills are also key to providing excellent support and building customer trust.

What are the key skills and qualifications needed to thrive as a solar customer service representative, and why are they important?

To thrive as a Solar Customer Service representative, you need strong knowledge of solar energy products, customer support experience, and often a high school diploma or relevant training. Familiarity with CRM software, ticketing systems, and basic technical troubleshooting tools is commonly required. Excellent communication, problem-solving abilities, and patience help build trust and resolve customer concerns effectively. These skills are crucial for ensuring customer satisfaction, facilitating smooth installations or service, and supporting the growth of solar energy adoption.

What is the difference between Solar Customer Service vs Solar Sales Representative?

AspectSolar Customer ServiceSolar Sales Representative
Required CredentialsCustomer service experience, basic industry knowledgeSales skills, industry knowledge, sometimes certifications
Work EnvironmentCall centers, office settings, on-site customer visitsField sales, client meetings, presentations
Employer & Industry UsageUtility companies, solar providers, installation firmsSolar companies, renewable energy firms, sales agencies
Common Search & ComparisonCustomer support roles in solar industrySales roles in solar industry

Solar Customer Service focuses on assisting clients with inquiries, troubleshooting, and support after installation, requiring strong communication skills. Solar Sales Representatives actively promote solar solutions, generate leads, and close sales, often needing sales experience and industry knowledge. Both roles are essential in the solar industry but differ in daily tasks and skill sets.

More about Solar Customer Service jobs

What cities are hiring for Solar Customer Service jobs?

Cities with the most Solar Customer Service job openings:

What states have the most Solar Customer Service jobs?

States with the most job openings for Solar Customer Service jobs include:

What are popular job titles related to Solar Customer Service jobs?

For Solar Customer Service jobs, the most frequently searched job titles are:

Solar Customer Service jobs near you
Infographic showing various Solar Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Solar Customer Service Technician

Rehoboth Beach, DE

Schell Brothers
Construction • 11 - 50 employees
Learn more about Schell Brothersexternal

$16.75 - $22.50/hr

Full-time

Re-posted 4 days ago

Job description

Clean Energy USA, part of the Schell Brothers family, has installed over 1,900 systems since 2007, making us Delaware’s premier provider. We work with both residential and commercial customers to install solar panels on new construction as well as established homes or businesses.

We are seeking a dedicated and enthusiastic Customer Service Technician to join our team. Working under the supervision of the Service Manager, individuals in this position are responsible for responding to and performing repair requests and job tasks of various difficulty levels. Tasks require basic skills in carpentry, plumbing, electric, and wall systems/coverings. You also must be comfortable with computer systems and scheduling software. A skills review assessment may be required of candidates filling these positions.

Principal responsibilities:
Performs various levels of finish and repair work.
Maintains and adheres to service orders and or task lists.
Maintains accurate and concise documentation of activities and events.
Maintains materials and tools based on needs assessment for a variety of low to mid-level repair / maintenance projects.
Acts as line level customer service representative (Service Technician).
Reports on actual or potential quality control issues.
Performs related work as required.
Requirements:
Knowledge of residential construction, materials and methods
Knowledge of basic carpentry, HVAC, electrical principles and wall systems/coverings and troubleshooting techniques.
Knowledge of customer service principles and practices.
Knowledge of computer skills and being versatile with our online software.
Skill in basic to mid-level maintenance techniques.
Skill in the use and safe operation of various hand, power and specialty tools associated with the construction trades.
Ability to perform and maintain high levels of workmanship quality and performance.
Ability to maintain accurate and up to date documentation.
Ability to safely operate on a construction site on foot for extended periods.
Ability to climb ladders, steps, and landings to safely access construction areas.
Ability to safely lift no less than 50 lbs unassisted.
Ability to safely operate various hand and power tools.
Ability to physically operate in all types of weather conditions for extended periods of time.
Ability to operate independently or as a member of a team.
Ability to foster and maintain positive customer relationships seeking to enhance organizational image and reputation.
Ability to interact and relate well with individuals of various socioeconomic backgrounds in various situations.
Additional Requirements/ Education:
2 years' experience in construction industry, trades or maintenance. (Vo-tech related coursework may be substituted in lieu of experience for punch out tech.).
Possession of valid motor vehicle operator’s license.
Any combination of knowledge, skills, or education which demonstrates competency in required areas.
Job Type: Full-time

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