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Solar Customer Success Jobs (NOW HIRING)

Simply Solar

Customer Success Manager (Solar)

Petaluma, CA · On-site

$75K - $95K/yr

... solar systems across California for more than a decade. We are expanding our service and maintenance department and are hiring a Customer Success Manager to work directly with our customers, field ...

Simply Solar

Customer Success Manager (Solar)

Petaluma, CA · On-site

$75K - $95K/yr

... solar systems across California for more than a decade. We are expanding our service and maintenance department and are hiring a Customer Success Manager to work directly with our customers, field ...

Simply Solar

Customer Success Manager (Solar)

Petaluma, CA · On-site

$65K - $75K/yr

We're looking for a motivated, detail-oriented Customer Success Manager with solar experience to join our team. In this role, you'll be the vital link between our customers, field technicians, and ...

Simply Solar

Customer Success Manager (Solar)

Petaluma, CA · On-site

$65K - $75K/yr

We're looking for a motivated, detail-oriented Customer Success Manager with solar experience to join our team. In this role, you'll be the vital link between our customers, field technicians, and ...

Simply Solar

Customer Success Manager (Solar)

Petaluma, CA · On-site

$65K - $75K/yr

We're looking for a motivated, detail-oriented Customer Success Manager with solar experience to join our team. In this role, you'll be the vital link between our customers, field technicians, and ...

SkySpecs

Solar Solutions Design Manager

$135K/yr

In this role, you'll sit at the intersection of Sales, Solutions, Product, Operations, and Customer Success-helping us deeply understand solar customers, design better solutions, and deliver a ...

Somewhere

Customer Success Associate (Roofing & Solar)

$1.5K - $2.0K/mo

Customer Success Associate (Roofing & Solar) Priority Location: South Africa and Philippines / India Working Hours: 8AM - 5PM (Mon - Fri) EST Salary Range: $1,500 - $2,000 USD per month (The final ...

SkySpecs

In this role, you'll sit at the intersection of Sales, Solutions, Product, Operations, and Customer Success--helping us deeply understand solar customers, design better solutions, and deliver a ...

SkySpecs

Solar Solutions Design Manager

Ann Arbor, MI · On-site

In this role, you'll sit at the intersection of Sales, Solutions, Product, Operations, and Customer Success--helping us deeply understand solar customers, design better solutions, and deliver a ...

3E

Customer Success Engineer

Durham, NC · On-site

As a Customer Success Engineer, you'll play a pivotal role in managing the end-to-end customer ... Experience in the energy industry -- particularly solar, wind, or storage -- is highly advantageous.

3E

Customer Success Engineer

Durham, NC · On-site

As a Customer Success Engineer, you'll play a pivotal role in managing the end-to-end customer ... Experience in the energy industry - particularly solar, wind, or storage - is highly advantageous.

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Solar Customer Success information

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How much do solar customer success jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for solar customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What does a Solar Customer Success professional do?

A Solar Customer Success professional is responsible for ensuring that customers who have purchased or installed solar energy systems have a positive experience throughout their journey. This includes onboarding new clients, answering questions, troubleshooting issues, and providing ongoing support to maximize customer satisfaction and system performance. They act as a bridge between the solar provider and the customer, helping to resolve concerns and making sure customers get the most value from their solar investment. Their goal is to build long-term relationships and encourage referrals or repeat business.

What are the key skills and qualifications needed to thrive as a Solar Customer Success professional, and why are they important?

To thrive as a Solar Customer Success professional, you need a strong understanding of solar technology, project management, and customer service, often supported by experience in renewable energy or technical support roles. Familiarity with CRM software, solar monitoring platforms, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset set standout professionals apart. These skills are crucial for ensuring customer satisfaction, resolving issues efficiently, and supporting the successful adoption of solar solutions.

How does a Solar Customer Success professional typically collaborate with installation and engineering teams to resolve customer issues?

Solar Customer Success professionals play a pivotal role in bridging the gap between customers and technical teams, such as installation and engineering. When customers report issues or have questions about their solar system’s performance, the Customer Success specialist gathers detailed information, communicates the concern to the appropriate technical team, and ensures follow-through until resolution. This cross-functional collaboration often involves regular meetings and status updates, as well as translating technical jargon into customer-friendly language. By working closely with these teams, Customer Success professionals help ensure timely solutions and maintain high customer satisfaction.

What are popular job titles related to Solar Customer Success jobs?

For Solar Customer Success jobs, the most frequently searched job titles are:

Infographic showing various Solar Customer Success job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Temporary. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Customer Success Manager (Solar)

Petaluma, CA • On-site

Simply Solar
See more jobs at Simply Solarexternal

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

When you join the Simply Solar team, you join an amazing culture of people who care deeply about the work they do. You join an organization committed to empowering people to make positive, measurable changes in their personal lives and our communities.


We also offer competitive pay with excellent benefits, company trips/events, PTO, 401K, and more. Plus, we’re pet-friendly!


Join our team, and do work that matters!


About Simply Solar

Simply Solar has designed, installed, and serviced solar systems across California for more than a decade. We are expanding our service and maintenance department and are hiring a Customer Success Manager to work directly with our customers, field technicians, and equipment manufacturers.

The role

This is a customer-facing, office-based (hybrid option available) position. You will be the first point of contact for homeowners with questions or problems related to their solar systems, and you will manage each case from the first call through resolution.

Day to day, you will:

  • Answer inbound calls and emails from customers about system performance, monitoring, utility bills, roof work, and other service needs
  • Diagnose common issues and resolve what can be handled remotely
  • Schedule field technicians when a site visit is needed and keep customers informed throughout the process
  • Work with manufacturers (Enphase, SolarEdge, Tesla, SMA) on warranty claims and replacement equipment
  • Document cases and communications in our CRM
  • Help coordinate the service crew’s schedule
  • Identify recurring issues and work with leadership to improve our processes

The department is growing, and as it does, this role will take on more responsibility for the service team.

What we’re looking for
  • At least 1 year of experience in the solar industry, in any role (sales, installation, permitting, administration, or service)
  • Strong communication skills and an interest in helping customers, including when they are frustrated
  • Organized and able to manage multiple open cases at once
  • Interest in learning how solar systems work and how to troubleshoot them
  • Ability to navigate industry-specific terminology 
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to work successfully in a high-volume environment
  • Comfortable working both independently and as part of a larger team
  • High proficiency with Microsoft Office and GSuite or similar
  • Ability to learn quickly and develop additional industry knowledge
Helpful but not required
  • Experience with inverters or monitoring platforms
  • Salesforce or other CRM experience
  • Field experience installing or servicing solar systems
  • Experience leading a small team
  • NABCEP certification or an electrical background

We encourage you to apply even if you don’t meet every item on this list.

Compensation and benefits
  • $75,000–$95,000 per year, depending on experience
  • Medical, dental, and vision coverage
  • 401(k)
  • Full-time, in-office position at our Petaluma, CA office
To apply

Submit your resume and a brief note about your solar experience and why this role interests you. A cover letter is not required.


The pay range for this role is:
75,000 - 95,000 USD per year(Petaluma Office)

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