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Solar Customer Service Jobs in Oregon (NOW HIRING)

Current Openings

Solar Energy Consultant

Sherwood, OR · On-site

$55K - $1M/yr

Maintain a high level of customer service Qualifications: Experience in solar sales is preferred ... but not a necessity. We look for individuals who possess the personality traits that are key for ...

Ameresco

Solar Electrician

OR · On-site +1

$37 - $53.60/hr

We are a trusted, full-service partner to public sector and government entities, K-12 schools ... are customers across the U.S., Canada, the U.K., and Europe. At Ameresco, we show the way by ...

ION Solar

Licensed Electrician

Clackamas, OR

$40 - $45/hr

ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide ... Communicate with customers in a professional, and respectful manner, answering all questions and ...

ION Solar

Licensed Journeyman Electrician

Clackamas, OR · On-site

$40 - $45/hr

ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide ... Communicate with customers in a professional, and respectful manner, answering all questions and ...

ION Solar

Licensed Electrician

Clackamas, OR · On-site

$40 - $45/hr

ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide ... Communicate with customers in a professional, and respectful manner, answering all questions and ...

ION Solar

Site Surveyor

Clackamas, OR · On-site

$19 - $23/hr

ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide ... Effectively and professionally communicate with the customer to inform them of your process and ...

ION Solar

Site Surveyor

Clackamas, OR · On-site

$19 - $23/hr

ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide ... Effectively and professionally communicate with the customer to inform them of your process and ...

Current Openings

Energy Consultant - Bend, OR

Sherwood, OR · On-site

$55K - $1M/yr

Maintain a high level of customer service Requirements: Requirements Green Ridge Solar Consultants will work closely with potential and current customers in educating interested homeowners understand ...

SOLV Energy

Services Quality Manager (Remote)

OR · On-site +1

$116K - $142K/yr

Create and maintain a Quality Management System (QMS) tailored to solar O&M and service operations ... Define and monitor KPIs for service quality, asset uptime, energy yield, and customer satisfaction

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Solar Customer Service information

What is a solar customer service representative?

A Solar Customer Service representative is a professional who assists customers with inquiries, issues, and support related to solar energy products and services. They answer questions about solar panel installation, maintenance, billing, and warranties, while also helping to resolve any problems customers may experience. These representatives play a crucial role in ensuring customer satisfaction by providing clear information and guiding clients through the process of adopting and maintaining solar energy solutions.

What are some common challenges faced by solar customer service representatives, and how can they effectively address them?

Solar Customer Service representatives often encounter challenges such as troubleshooting technical issues remotely, addressing customer concerns about system performance, and managing expectations during installation or maintenance delays. To effectively address these, representatives should develop a strong understanding of solar technology, maintain clear and proactive communication with customers, and collaborate closely with technical teams for timely resolutions. Staying updated on product knowledge and honing problem-solving skills are also key to providing excellent support and building customer trust.

What are the key skills and qualifications needed to thrive as a solar customer service representative, and why are they important?

To thrive as a Solar Customer Service representative, you need strong knowledge of solar energy products, customer support experience, and often a high school diploma or relevant training. Familiarity with CRM software, ticketing systems, and basic technical troubleshooting tools is commonly required. Excellent communication, problem-solving abilities, and patience help build trust and resolve customer concerns effectively. These skills are crucial for ensuring customer satisfaction, facilitating smooth installations or service, and supporting the growth of solar energy adoption.

What is the difference between Solar Customer Service vs Solar Sales Representative?

AspectSolar Customer ServiceSolar Sales Representative
Required CredentialsCustomer service experience, basic industry knowledgeSales skills, industry knowledge, sometimes certifications
Work EnvironmentCall centers, office settings, on-site customer visitsField sales, client meetings, presentations
Employer & Industry UsageUtility companies, solar providers, installation firmsSolar companies, renewable energy firms, sales agencies
Common Search & ComparisonCustomer support roles in solar industrySales roles in solar industry

Solar Customer Service focuses on assisting clients with inquiries, troubleshooting, and support after installation, requiring strong communication skills. Solar Sales Representatives actively promote solar solutions, generate leads, and close sales, often needing sales experience and industry knowledge. Both roles are essential in the solar industry but differ in daily tasks and skill sets.

Solar Customer Service jobs near you
Infographic showing various Solar Customer Service job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Solar Service Technician

Sherwood, OR • On-site

Current Openings
See more jobs at Current Openingsexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Job description

Description:

Full Job Description


Company:

Green Ridge Solar is a rapidly growing residential and commercial solar & electrical contractor. We provide solar and electrical installations for the entire state of Oregon. Our company was founded by local Oregonians that have a passion for renewable energy and an established business foot hold in the community. A collaborative mindset, forward thinking attitude, and positive outlook are the building blocks of an amazing place to work. We look forward to continual growth, starting with new faces in expanded roles within our company. We look forward to the opportunity of having you as part of our team.


Position Overview:

This position is 75% roof work, and troubleshooting and 25% electrical

You will work alongside other Solar Service Technicians to learn the Green Ridge culture and workmanship. Once fully trained, you will be troubleshooting customer sites, working on AC & DC side solar equipment, batteries, and generators. Must be comfortable with being on a roof, removing and reinstalling solar panels in a safe manor. Green Ridge is looking for a motivated hard working individual, who takes pride in their work, and can provide an excellent customer experience.


Responsibilities Include:

  • Comprehensive understanding of SolarEdge systems including Inverters, batteries, switchgear, and software.
  • Comprehensive understanding of Enphase microinverter systems, batteries, and switchgear. 
  • Complete understanding of Solar layout, sizing, TSRF, and other terminology. 
  • Develop Company preferred flashings and roof penetrations methods, and best installation practices.
  • Responsible for understanding solar system operation, commissioning, and troubleshooting in the field.
  • Traveling to sites across Oregon and Washington, and comfortable with overnight stays.
  • Excellent communications skills and ability to manage customers and schedules.
  • Strive to document work, including noting, taking and uploading photos, and communicating with office and customer. 
  • Thorough knowledge of fall protection and OHSA10 standards.
  • Comfortable working in DC and AC (equipment side) environments. SolarEdge and Enphase certified is preferred.
  • carrying rail
  • climbing ladders
  • roof work
  • kneeling
  • bending
  • repetitive twisting
  • carrying batteries and equipment, including lifting, carrying, and setting modules

Benefits & Compensation:

  • Health Vision and Dental insurance provided, along with 401k
  • Salary based position, rate determined based on experience.
Requirements:

Core Requirements:

  • Minimum 2 Years of solar experience.
  • Valid Oregon driver’s license.
  • Physically able to lift heavy objects up to 75lbs, climb ladders, and operate on roofs.
  • LRT or Journeyman License is preferred but not required.
  • Posses basic electrician tools.