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Software Support Engineer Jobs in Minneapolis, MN

Emergent Software

Software Engineering Lead

Minneapolis, MN · On-site +1

$150K - $155K/yr

Our client is seeking a Software Engineering Lead to take ownership of a rapidly growing SaaS ... Support platform growth and increasing customer demand. Engineering Leadership * Lead day-to-day ...

Robert Half

Software Engineer

Hamel, MN · On-site

$125K - $145K/yr

Provide ongoing support, troubleshooting, and enhancements for existing applications to maintain performance and reliability. * Collaborate with operations, engineering, and data teams to address ...

AtriCure

Software Engineer

Minneapolis, MN · On-site

The Software Engineer may work independently on projects with broad scope or be a team leader ... Provide support in all phases of Software Development Life Cycle (SDLC) and ensure to deliver high ...

ProAg

Software Engineer

Maple Grove, MN · On-site

Software Engineer II Location: Maple Grove, Minnesota Reports To: Software Development Manager ... Experience supporting and troubleshooting enterprise applications. What We Offer: * Competitive ...

ProAg

Software Engineer

Maple Grove, MN · On-site

Software Engineer II Location: Maple Grove, Minnesota Reports To: Software Development Manager ... Experience supporting and troubleshooting enterprise applications. What We Offer: * Competitive ...

ProAg Management, Inc.

Software Engineer

Maple Grove, MN · On-site

$100 - $125/hr

Software Engineer II Location: Maple Grove, Minnesota Reports To: Software Development Manager ... Experience supporting and troubleshooting enterprise applications. What We Offer * Competitive ...

Konik

Manufacturing Engineer

Minneapolis, MN · On-site

$76K - $98K/yr

... CAD software. * Support equipment selection, installation, commissioning, and reliability ... Manufacturing Engineer Qualifications * Bachelor's degree in Manufacturing Engineering, Mechanical ...

Actalent

Software Engineer

Minneapolis, MN · Hybrid

$48 - $60/hr

Embedded Software Engineer We are seeking a talented Embedded Software Engineer to develop and ... Provide customer and manufacturing support. Essential Skills * Bachelor of Science degree in ...

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Showing results 41-60

All JobsSoftware Support Engineer JobsSoftware Support Engineer Jobs in Minneapolis, MN

Software Support Engineer information

See Minneapolis, MN salary details

$41.2K

$94.6K

$173.8K

How much do software support engineer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for software support engineer in Minneapolis, MN is $94,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $130,500.00 per year, depending on experience, location, and employer.

What is a software support engineer?

Software Support Engineers are professionals who assist users and organizations in resolving technical issues related to software applications. They diagnose problems, provide solutions, and may also help with software installation, configuration, and updates. Their role often involves troubleshooting, responding to help desk tickets, and communicating with both end-users and development teams to ensure software runs smoothly. Software Support Engineers are crucial for maintaining customer satisfaction and minimizing downtime.

What are the key skills and qualifications needed to thrive as a software support engineer?

To thrive as a Software Support Engineer, you need a solid understanding of software troubleshooting, programming fundamentals, and a relevant degree or equivalent experience. Familiarity with ticketing systems like Jira, remote diagnostic tools, and knowledge of operating systems or databases is typically required. Strong communication, problem-solving skills, and patience are crucial soft skills that set top performers apart. These abilities are essential for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining smooth software operations.

What are some common challenges faced by software support engineers, and how can they effectively address them?

Software Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating solutions clearly to users with varying technical backgrounds. To address these challenges, it's important to develop strong problem-solving skills, stay organized with ticketing systems, and maintain clear, empathetic communication. Collaborating closely with development teams and using available documentation can also help resolve issues more efficiently and provide a better support experience.

What is the difference between Software Support Engineer vs Technical Support Specialist?

AspectSoftware Support EngineerTechnical Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsHigh school diploma or associate degree, technical certifications
Work EnvironmentDevelopers, IT teams, customer supportCustomer service centers, help desks, call centers
Employer & Industry UsageSoftware companies, tech firms, SaaS providersIT service providers, hardware/software vendors
Common Search & Comparison IntentUnderstanding technical roles in software supportCustomer support roles, troubleshooting

The main difference is that Software Support Engineers focus on resolving technical issues related to software products, often involving troubleshooting, debugging, and collaborating with development teams. Technical Support Specialists primarily handle customer inquiries, troubleshooting hardware/software problems, and providing user assistance. Both roles require technical knowledge, but Software Support Engineers typically have a deeper understanding of software development and coding.

What are the most commonly searched types of Software Support Engineer jobs in Minneapolis, MN?

The most popular types of Software Support Engineer jobs in Minneapolis, MN are:

What are popular job titles related to Software Support Engineer jobs in Minneapolis, MN?

For Software Support Engineer jobs in Minneapolis, MN, the most frequently searched job titles are:

What job categories do people searching Software Support Engineer jobs in Minneapolis, MN look for?

The top searched job categories for Software Support Engineer jobs in Minneapolis, MN are:

Software Support Engineer jobs near you
Infographic showing various Software Support Engineer job openings in Minneapolis, MN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $94,634 per year, or $45.5 per hour.

Support Services Engineer | USA

Unisys Corporation

Hopkins, MN • On-site

Other

Re-posted 14 days ago

Unisys rating

5.4

Company rating: 5.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

209th of 226 rated it services

Job description

What success looks like in this role:

* Utilizes technical / procedural skills to support an assigned team's work within a specified application set or on discrete system elements.
* Serves as a participating member on teams tasked to develop, improve and deliver product / system elements and features.
* Engages in design and development discussions, helping the team conceptualize desired outcomes from a Software Engineering perspective.
* Assists with feature / element estimation in terms of technical input, resources, time and anticipated outcomes.
* Creates detailed plans for migrating legacy tools and systems to new / unified systems and language
* Develops and implements unit and systems testing for integral code paths, ensuring adherence to secure coding practices at all times.
* Provides technical support, including troubleshooting and enhancement for existing and new features within application and system structures.
* Documents processes to capture best practices, applicable methodologies and repeatability going forward.
* Updates team members, manager, product owners and other key stakeholders on status, challenges and concerns.
* Trains / mentors junior team members.

You will be successful in this role if you have:

Bachelor's degree (BA/BS) or equivalent. Recent graduates or candidates with up to 2 years of relevant experience are encouraged to apply.

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

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